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Security report for retailrocket.net

Retail Rocket · Technology · Netherlands

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Retail Rocket is a mature, internationally operating technology company specializing in retention management and AI-driven personalization platforms primarily targeting e-commerce and related sectors such as banking, insurance, and SaaS. The company offers a suite of integrated modules including campaign management, customer intelligence, data warehousing, and AI personalization engines to help businesses boost customer lifetime value and repeat purchases. Their market position is supported by a broad client base, including well-known brands, and a strong digital presence with multi-language support. Technically, the website is built on WordPress with modern SEO and analytics tools integrated, including Google Analytics, LinkedIn Insight, and Leadinfo. The infrastructure leverages Cloudflare DNS and enforces HTTPS, ensuring good performance and security. The site is well-optimized for mobile and accessibility, with comprehensive metadata and structured data enhancing SEO. From a security perspective, the site demonstrates good practices such as HTTPS enforcement, client transfer protection on the domain, and use of reCAPTCHA on forms. However, there is room for improvement in DNSSEC adoption and explicit security policy publication. No critical vulnerabilities or exposed sensitive data were detected. Overall, Retail Rocket presents a trustworthy and professional online presence with strong business credibility and compliance posture. Strategic recommendations include enhancing DNS security, publishing formal security policies, and expanding incident response transparency to further strengthen trust and security maturity.

Scanned

This is an earlier scan of retailrocket.net. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching retailrocket.net

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
65
Email security
80
DNS health
85
Network security
100
GDPR outside view
68
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Retail Rocket operates in the technology sector with a focus on e-commerce and customer retention solutions. Their competitive advantage lies in AI-driven personalization and integrated marketing automation tools. The business model is SaaS-based, targeting medium to large enterprises across multiple industries. Revenue streams are likely subscription and service-based, supported by a global client portfolio. The company maintains a diverse partnership ecosystem and multilingual websites to support international markets. Growth indicators include recent blog updates, active client testimonials, and a broad product offering. Strategic observations highlight a strong emphasis on data-driven marketing and customer segmentation as core differentiators.

Security posture

The website exhibits a mature security posture with HTTPS enforced and domain transfer protection enabled. Use of Cloudflare DNS adds resilience against DNS attacks. Forms are protected with reCAPTCHA v3, reducing spam and abuse risks. No security.txt or explicit incident response contacts were found, indicating an area for improvement. DNSSEC is not enabled, which could enhance DNS security. No vulnerable libraries or exposed credentials were detected in the HTML content. Overall, the site aligns well with common security best practices but could benefit from formalizing security policies and vulnerability disclosure mechanisms.

Recommendations

  1. Enable DNSSEC to improve DNS integrity and security.
  2. Publish a dedicated security policy page including incident response procedures and contact channels.
  3. Implement a security.txt file to facilitate vulnerability disclosures.
  4. Add explicit Content-Security-Policy headers to mitigate XSS risks.
  5. Enhance transparency by providing data retention policies and DPO contact information.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Retail Rocket
Description
All you need to create customer retention strategy, boost LTV and repeat purchases. Segment your customers by their loyalty using sophisticated mathematical model. Transform first-time buyers into regular clients and increase their retention. Build personalized marketing strategies for key customer segments.
Key services
Campaign Management System, Customer Intelligence Platform, Data Warehouse, AI Personalization Engine, Smart Placement Platform
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Gravity Forms, Google Tag Manager, Google Analytics, Cloudflare DNS, jQuery, Chart.js
Frameworks
Gravity Forms plugin, Yoast SEO, All in One SEO
Platforms
WordPress CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Use of Cloudflare DNS
  • No exposed sensitive data in HTML
  • Use of reCAPTCHA v3 in forms

Analytics and tracking

Services
Google Analytics, MonsterInsights, LinkedIn Insight, Leadinfo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, Leadinfo, MonsterInsights
Marketing tools
LinkedIn Analytics, Leadinfo, Retail Rocket tracking scripts
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Multiple language versions available indicating international presence.
  3. Comprehensive privacy and cookie policies with consent mechanisms.
  4. Use of modern analytics and marketing tools with moderate tracking.
  5. Secure domain and hosting setup with HTTPS and Cloudflare DNS.
  6. No visible security or compliance red flags.
  7. Strong business presence with client logos and testimonials.
  8. Multiple contact methods including email, physical addresses, and forms.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including jQuery, Chart.js, and various SEO plugins like Yoast and All in One SEO. Analytics and marketing tools such as Google Analytics, LinkedIn Insight, and Leadinfo are integrated for user tracking and performance measurement. Hosting and DNS are managed via RU-CENTER and Cloudflare respectively, providing robust infrastructure. The site demonstrates fast loading times, mobile responsiveness, and good accessibility features. Technical debt appears low with up-to-date libraries and no deprecated scripts detected. Opportunities exist to further modernize security headers and enhance DNS security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low27 findingsView report
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