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Security report for retailrocket.net

Retail Rocket · Technology · Netherlands

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Retail Rocket is a mature B2B SaaS company specializing in retention management and personalization platforms for e-commerce and related industries. The company offers a suite of modules including campaign management, customer intelligence, AI personalization, and data warehousing to help businesses boost customer lifetime value and repeat purchases. With a strong international presence and multiple localized websites, Retail Rocket positions itself as a trusted partner for strategic marketing driven by big data. Technically, the website is built on WordPress with Elementor and uses modern tracking and analytics tools such as Google Analytics, LinkedIn Insight, and Leadinfo. The site is well-optimized for SEO, mobile-friendly, and demonstrates good performance and accessibility standards. The use of Cloudflare DNS and HTTPS ensures a secure browsing experience, although DNSSEC is not enabled. From a security perspective, the site follows good practices including HTTPS enforcement and domain transfer protection. However, there is room for improvement by enabling DNSSEC and adding security headers. Privacy compliance is strong with clear privacy and cookie policies and consent mechanisms in place. No critical vulnerabilities or exposed sensitive data were detected. Overall, Retail Rocket presents a professional, trustworthy, and technically sound online presence with a solid business model and international reach. Strategic recommendations include enhancing DNS security, publishing explicit security policies, and continuous monitoring of third-party scripts to maintain security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching retailrocket.net

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
65
Email security
80
DNS health
90
Network security
100
GDPR outside view
68
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Retail Rocket operates in the competitive e-commerce technology sector, focusing on customer retention and personalization. Its competitive advantage lies in its AI-driven personalization engine and comprehensive campaign management system. The business model is SaaS-based, targeting medium to large enterprises with significant web traffic. Revenue streams likely include subscription fees for platform modules and consulting services. The company maintains a broad partnership ecosystem with localized sites for various regions, indicating a global growth strategy. The presence of case studies and client testimonials highlights a strong customer success focus. The company’s operations are supported by a professional marketing and technical team, leveraging big data and AI technologies.

Security posture

The website demonstrates a moderate to good security maturity level. HTTPS is enforced, and domain transfer protection is active, reducing risk of hijacking. However, the absence of DNSSEC and security headers like CSP or HSTS indicates potential areas for enhancement. No incident response or security policy pages were found, which could limit transparency and preparedness. The use of multiple third-party tracking scripts necessitates ongoing vulnerability assessments. Privacy policies and cookie consent mechanisms align with GDPR requirements, reflecting compliance awareness. Overall, the security posture is adequate for the business type but could benefit from formalized security documentation and advanced DNS security measures.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS integrity and prevent spoofing.
  2. Implement and configure security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options.
  3. Publish a dedicated security policy and incident response contact information to enhance transparency and readiness.
  4. Regularly audit and update third-party scripts and plugins to mitigate vulnerabilities.
  5. Maintain and enhance privacy compliance by documenting data retention policies and user data handling procedures.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Retail Rocket
Description
All you need to create customer retention strategy, boost LTV and repeat purchases. Segment your customers by their loyalty using sophisticated mathematical model. Transform first-time buyers into regular clients and increase their retention. Build personalized marketing strategies for key customer segments.
Key services
Campaign Management System, Customer Intelligence Platform, Data Warehouse, AI Personalization Engine, Smart Placement Platform
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 2.2.4, Google Tag Manager, Google Analytics (MonsterInsights), Contact Form 7, Elementor, Cloudflare DNS, Leadinfo tracking, Chart.js
Frameworks
WordPress, Elementor
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • ClientTransferProhibited domain status
  • Use of Cloudflare DNS

Analytics and tracking

Services
Google Analytics, MonsterInsights, LinkedIn Insight Tag, Leadinfo
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, Leadinfo
Marketing tools
MonsterInsights, Leadinfo, Retail Rocket tracking scripts
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Comprehensive privacy and cookie policies with consent mechanisms present
  3. Multiple language versions available indicating international presence
  4. Strong branding and consistent professional design
  5. Use of multiple tracking and analytics tools with privacy compliance
  6. No exposed sensitive data or obvious security vulnerabilities detected
  7. WHOIS data supports legitimacy and domain age matches business maturity
Technical notes

Notes

The website is built on a WordPress CMS platform using Elementor for page building, supported by jQuery and Chart.js for interactive elements. It integrates Google Tag Manager and MonsterInsights for analytics, along with LinkedIn Insight and Leadinfo for marketing and lead tracking. Hosting is managed via RU-CENTER with DNS services through Cloudflare, providing reliable infrastructure. Performance is moderate with good mobile optimization and accessibility features. SEO is well-implemented with meta tags, Open Graph, and JSON-LD structured data. Technical risks include reliance on multiple third-party scripts and lack of DNSSEC, which could be addressed to improve resilience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100Low28 findingsView report
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