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Security report for retailrocket.fr

Retail Rocket · Technology · France

Medium risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Retail Rocket is a French-based technology company specializing in retention management platforms for businesses with large customer bases. Their platform integrates AI-driven personalization, campaign management, customer intelligence, and data warehousing to help clients increase customer lifetime value and repeat purchases. The company targets sectors such as e-commerce, banking, insurance, FoodTech, SaaS, and EdTech, serving over 1,000 clients globally. Technically, the website is built on WordPress with modern marketing and analytics tools integrated, including Google Tag Manager and LinkedIn Insight. Security posture is good with HTTPS enforced and cookie consent mechanisms in place, though some security headers could be improved. Privacy compliance is strong with clear policies and consent mechanisms. Overall, the website presents a professional and trustworthy image with clear business information and client testimonials.

Scanned

This is an earlier scan of retailrocket.fr. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching retailrocket.fr

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
65
Email security
70
DNS health
65
Network security
100
GDPR outside view
80
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Retail Rocket holds a solid market position as a mid-sized B2B SaaS provider in the marketing automation and customer retention space. Their multilingual presence and multiple regional domains indicate a global expansion strategy. The business model focuses on subscription-based services with modules tailored to marketing campaign management and AI personalization. The presence of client logos and case studies with measurable revenue impact demonstrates competitive advantages and customer trust. The company leverages partnerships and localized offices in Europe and Latin America to support its operations. Growth indicators include a broad sector focus and continuous content updates via blogs and case studies.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and use of Cloudflare DNS services. Cookie consent is implemented in compliance with GDPR. No critical vulnerabilities or exposed sensitive data were detected in the HTML content. However, explicit security policies and incident response contacts are not published, which could be improved. The absence of some security headers like CSP and X-Frame-Options suggests room for enhancement. The contact forms include consent checkboxes, indicating attention to data protection. Overall, the security maturity is good but could benefit from formalized policies and additional header protections.

Recommendations

  1. Implement and enforce security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a dedicated security policy page and provide clear incident response contact channels to improve transparency and readiness.
  3. Regularly audit and update third-party libraries and plugins to mitigate potential vulnerabilities.
  4. Enhance accessibility features to meet WCAG standards for broader compliance and user inclusivity.
  5. Consider adding a security.txt file to facilitate responsible vulnerability disclosure and improve security culture.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Retail Rocket
Description
Retail Rocket offers a Retention Management Platform designed to help businesses create customer loyalty strategies, increase lifetime value (VLT), and boost repeat purchases. The platform includes modules such as Campaign Management System, Customer Intelligence Platform, Data Warehouse, and AI Personalization Engine.
Key services
Campaign Management System, Customer Intelligence Platform, Data Warehouse, AI Personalization Engine, Multichannel communication (email, push, SMS)
Content quality
good
Branding
consistent

Technology

Stack
jQuery 2.2.4, Google Tag Manager, Yoast SEO plugin, Contact Form 7, Cookie Law Info plugin, Chart.js, LinkedIn Insight Tag, Retail Rocket tracking script
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare DNS and protection
  • Consent mechanism for cookies
  • No exposed sensitive data in HTML
  • Secure contact forms with validation

Analytics and tracking

Services
Google Tag Manager, LinkedIn Insight
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, Retail Rocket tracking
Marketing tools
Yoast SEO, Contact Form 7, Cookie Law Info
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented in French with multilingual support links.
  3. Multiple contact methods including email and contact forms with consent checkboxes.
  4. Strong presence of client logos and testimonials indicating trust.
  5. Use of modern tracking and marketing tools with cookie consent mechanisms.
  6. No explicit security or incident response policies published.
  7. WHOIS data is transparent and domain is actively maintained.
Technical notes

Notes

The website is built on WordPress CMS with a combination of custom and third-party plugins including Yoast SEO, Contact Form 7, and Cookie Law Info. The tech stack includes jQuery 2.2.4, Chart.js, and various tracking scripts such as Google Tag Manager and LinkedIn Insight. Hosting is managed via KEY-SYSTEMS GmbH with DNS served by Cloudflare, providing DNS-level protection and performance benefits. The site is moderately performant with good mobile optimization and SEO practices. Some legacy scripts (e.g., older jQuery version) could be updated to modern standards. The site uses structured data (JSON-LD) for SEO and social sharing. Overall, the technical infrastructure is solid but could be modernized further to improve performance and security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium28 findingsView report
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