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Security report for retailrocket.de

Retail Rocket · Technology · Germany

Medium risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Retail Rocket is a German-based technology company specializing in retention management platforms designed to enhance customer loyalty and increase lifetime value through AI-driven personalization and multichannel marketing solutions. The company serves a broad range of sectors including e-commerce, banking, insurance, and SaaS, targeting businesses with large customer bases. Their platform includes modules such as Campaign Management, Customer Intelligence, Data Warehouse, and AI Personalization Engine, positioning them as a competitive player in the marketing automation space. Technically, the website is built on WordPress and integrates modern analytics and marketing tools such as Google Tag Manager, LinkedIn Insight, and proprietary Retail Rocket tracking scripts. The site is hosted behind Cloudflare, ensuring good performance and security. The website demonstrates good mobile optimization and SEO practices, with comprehensive privacy and cookie policies reflecting GDPR compliance. From a security perspective, the site uses HTTPS and Cloudflare DNS but lacks explicit HTTP security headers and publicly available security policies or incident response information. No vulnerabilities or exposed sensitive data were detected in the content. The company shows strong privacy compliance with cookie consent mechanisms and detailed policies. Overall, Retail Rocket presents a professional, trustworthy online presence with a solid technical foundation and compliance posture. Strategic recommendations include enhancing security headers, publishing security policies, and improving accessibility features to further strengthen their security and compliance maturity.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching retailrocket.de

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
65
Email security
70
DNS health
65
Network security
100
GDPR outside view
80
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention retailrocket.de, from OffSeq Breach.

No leaked records found

Breach holds no records for retailrocket.de right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Retail Rocket holds a strong market position as a medium-sized B2B SaaS provider focused on customer retention and marketing automation. Their competitive advantage lies in AI-driven personalization and a comprehensive platform that integrates multiple marketing channels. Revenue streams likely include subscription fees for platform modules and services. The company targets large enterprises and mid-sized businesses with significant customer databases, indicating a focus on scalable solutions. Their partnership ecosystem includes multiple localized domains for different languages and regions, supporting global reach. Growth indicators include a large client base and documented revenue impact for customers. The company maintains a professional brand image with consistent messaging and trust signals such as client logos and testimonials.

Security posture

Retail Rocket's security posture is solid with HTTPS enforced and Cloudflare providing DNS and CDN services. The presence of cookie consent banners and privacy policies indicates awareness of privacy regulations. However, the absence of explicit HTTP security headers (e.g., CSP, HSTS) and lack of publicly available security or incident response policies suggest areas for improvement. No vulnerabilities or sensitive data exposures were detected in the website content. The company does not publish a security.txt file or vulnerability disclosure policy, which could enhance transparency and incident handling readiness. Overall, the security maturity is good but could benefit from formalized policies and enhanced header configurations.

Recommendations

  1. Implement comprehensive HTTP security headers including Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), X-Frame-Options, and X-Content-Type-Options.
  2. Publish a clear security policy and incident response plan accessible on the website to improve transparency and trust.
  3. Conduct regular audits of third-party scripts and dependencies to mitigate potential vulnerabilities.
  4. Enhance website accessibility features to meet WCAG standards for broader compliance.
  5. Consider adding a security.txt file to facilitate responsible vulnerability disclosure.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Retail Rocket
Description
Retention Management Platform offering modules such as Campaign Management System, Customer Intelligence Platform, Data Warehouse, and AI Personalization Engine to help businesses increase customer loyalty, LTV, and repeat purchases.
Key services
Campaign Management System, Customer Intelligence Platform, Data Warehouse, AI Personalization Engine, Multichannel communication (email, SMS, push notifications)
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 2.2.4, Google Tag Manager, Google Analytics (gtag.js), LinkedIn Insight Tag, Retail Rocket tracking.js, Contact Form 7 plugin, Cookie Law Info plugin, Chart.js
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare DNS and CDN
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, LinkedIn Insight
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, Retail Rocket tracking
Marketing tools
Retail Rocket AI Personalization, LinkedIn Insight
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is professionally presented in German with multi-language support links.
  3. Multiple contact methods including forms, emails, and physical addresses are provided.
  4. Strong focus on GDPR and cookie compliance with visible banners and policies.
  5. Use of modern marketing and analytics tools integrated.
  6. No visible security policy or incident response information publicly available.
  7. No explicit certifications or vulnerability disclosure policies found.
Technical notes

Notes

The website is built on WordPress CMS with a mix of custom and third-party plugins including Contact Form 7 and Cookie Law Info. It uses jQuery 2.2.4 and integrates multiple tracking and marketing scripts such as Google Tag Manager, LinkedIn Insight Tag, and proprietary Retail Rocket tracking. Hosting and DNS are managed via Cloudflare, providing performance and security benefits. The site demonstrates good SEO optimization with proper meta tags, Open Graph, and JSON-LD structured data. Mobile optimization is good, though accessibility is basic. Performance is moderate, with potential for improvement by optimizing scripts and assets. The technical stack is modern but could benefit from updates to libraries and enhanced security configurations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium29 findingsView report
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