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Security report for qualityunit.com

Quality Unit · Technology · United States

Medium risk. 4 critical or high findings in Security headers and GDPR outside view.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Quality Unit is a well-established software development company founded in 2004, specializing in B2B cloud applications. Their core offerings include LiveAgent, a leading help desk software; Post Affiliate Pro, a widely used affiliate tracking solution; and FlowHunt, an AI automation platform. The company serves a global customer base with over 30,000 clients and emphasizes multi-channel customer support and affiliate program management. Technically, the website employs modern web standards, integrates advanced analytics tools like Google Analytics and Matomo, and uses proprietary tracking and chat scripts to enhance user engagement and marketing effectiveness. Security-wise, the site enforces HTTPS, uses cookie consent mechanisms, and avoids exposing sensitive data, though it lacks explicit security policies and incident response contacts. The absence of WHOIS registration details slightly impacts trust but is likely due to privacy protection. Overall, the company demonstrates a mature digital presence with strong business credibility and good security posture.

Scanned

This is an earlier scan of qualityunit.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching qualityunit.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
15
Email security
80
DNS health
70
Network security
100
GDPR outside view
68
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention qualityunit.com, from OffSeq Breach.

Total records
431
Employees
3
Customers
423
Third parties
5
Weak passwords
6%

Latest record dated 2026-04-24 · 8 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for qualityunit.com.

Select it in the checkout above.

Masked preview

  • –support.qualityunit.com2026-04-24
  • –report.qualityunit.com2026-01-29
  • –support.qualityunit.com2026-01-29

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Quality Unit holds a strong market position in the B2B SaaS sector, offering specialized software products that cater to SMBs and enterprises needing customer support and affiliate marketing solutions. Their business model combines SaaS product sales with custom software development services, enabling diversified revenue streams. The company leverages partnerships and maintains multiple international offices, enhancing its global reach. Customer testimonials and product awards reinforce their competitive advantage. The presence of affiliate programs and AI automation tools indicates a forward-looking strategy embracing emerging technologies. Growth indicators include a large user base and continuous product updates. Strategic observations suggest focusing on enhancing security transparency and expanding incident response capabilities to strengthen trust further.

Security posture

The website exhibits a solid security foundation with HTTPS enforcement and cookie consent compliance, reflecting awareness of privacy regulations like GDPR. However, the lack of published security policies, incident response contacts, and vulnerability disclosure mechanisms indicates room for improvement in transparency and preparedness. No critical vulnerabilities or exposed sensitive information were detected in the content. The use of third-party scripts is controlled, but security headers are not explicitly observed, which could enhance protection against common web attacks. Overall, the security maturity is moderate to good, suitable for a technology company but with opportunities to elevate trust and compliance standards.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide clear incident response contact information, including security@ or abuse@ email addresses.
  3. Implement and configure security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Consider adding a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  5. Regularly audit third-party scripts and dependencies to ensure no vulnerabilities are introduced.

Contact details published on the site

Addresses
Legal name
Quality Unit, LLC
VAT number
SK2021910891
Registration number
35908301
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Quality Unit
Description
Quality Unit is a software development company established in 2004, specializing in B2B cloud applications. They develop and market their own products such as LiveAgent (help desk software), Post Affiliate Pro (affiliate tracking software), and FlowHunt (AI automation tools). They also provide custom web application development services. Their products serve over 30,000 customers worldwide and focus on e-commerce and customer service efficiency.
Key services
Help Desk Software (LiveAgent), Affiliate Tracking Software (Post Affiliate Pro), AI Chatbots and Automation (FlowHunt), Custom web application development
Content quality
excellent
Branding
consistent

Technology

Stack
HTML5, CSS3, JavaScript, jQuery, SVG, Google Analytics, Matomo Analytics, Post Affiliate Pro tracking scripts, LiveAgent chat scripts
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of secure third-party scripts
  • Cookie consent banner implemented

Analytics and tracking

Services
Google Analytics, Matomo Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo Analytics, Post Affiliate Pro tracking
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong B2B software focus with multiple product offerings.
  3. Clear contact information with multiple international offices.
  4. Use of modern web technologies and analytics tools.
  5. Privacy and cookie policies are present and GDPR compliant.
  6. No explicit security policy or incident response info found.
  7. WHOIS data missing, which slightly impacts trust but not critical.
Technical notes

Notes

The website is built with modern HTML5, CSS3, and JavaScript technologies, including jQuery and SVG graphics for scalable visuals. It integrates advanced analytics platforms like Google Analytics and Matomo for comprehensive user tracking and marketing insights. The presence of proprietary scripts for affiliate tracking and live chat demonstrates a sophisticated technical infrastructure supporting business operations. The site is mobile-optimized with responsive design and good accessibility features. Performance appears fast with efficient resource loading. No CMS is detected, suggesting a custom or static site architecture. Hosting details are not explicit but the site uses HTTPS with a valid SSL certificate, indicating a secure hosting environment. Opportunities exist to enhance security headers and formalize security and privacy documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100Medium28 findingsView report
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