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Security report for qnomy.com

Q-nomy · Technology · United States

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Q-nomy is an established enterprise software company specializing in appointment scheduling and queue management solutions tailored for sectors such as healthcare, government, banking, retail, telecom, and education. With over 20 years of experience, the company offers both SaaS and on-premise platforms, integrating with numerous enterprise tools to streamline customer journeys. Their market position is strong, supported by a broad client base and strategic partnerships, notably with Amdocs. Technically, the website is built on a modern stack using Webflow CMS, Google Analytics 4, Microsoft Clarity, Hotjar, and other advanced tools, ensuring good performance, mobile optimization, and SEO. Security posture is solid with HTTPS, CAPTCHA protections, and privacy compliance, though explicit security policies and incident response pages are absent. WHOIS data is unavailable, which slightly impacts transparency but the overall business credibility remains high due to visible trust signals and professional presentation.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, LinkedIn, YouTube, Cloudflare, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching qnomy.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
30
Email security
85
DNS health
80
Network security
100
GDPR outside view
50
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Q-nomy operates in a competitive B2B software market, focusing on customer experience optimization through appointment and queue management. Their business model centers on enterprise clients across multiple regulated industries, leveraging integrations with major platforms like SAP, Salesforce, and Microsoft Teams. Revenue streams likely include software licensing, SaaS subscriptions, and professional services. The company demonstrates growth through continuous product updates and a strong partnership ecosystem. Their global reach is indicated by multi-country client logos and international contact forms. Strategic observations include a focus on compliance (GDPR, HIPAA) and digital transformation trends in customer journey management.

Security posture

The website exhibits a mature security posture with enforced HTTPS, use of CAPTCHA mechanisms (Google reCAPTCHA and Cloudflare Turnstile), and privacy consent banners indicating GDPR compliance. No critical vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of a dedicated security policy or incident response page limits transparency and preparedness communication. Security headers are partially implied but not explicitly confirmed in the HTML. The use of multiple analytics and tracking tools suggests extensive user data collection, balanced by privacy mechanisms. Overall, the security maturity is good but could be enhanced by publishing explicit security and incident response documentation.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and user trust.
  2. Implement and verify security headers such as X-Frame-Options and X-Content-Type-Options to strengthen browser security.
  3. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  4. Ensure all third-party scripts and libraries are regularly audited and updated to mitigate potential vulnerabilities.
  5. Enhance privacy compliance by clearly documenting data retention policies and user data handling practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Q-nomy
Description
Q-nomy develops high-level enterprise appointment scheduling and queuing software for hospitals, governments, banks, education, and retail.
Key services
Appointment Scheduling Software, Queue Management Software, Virtual Lobby, Business Process Management, Customer Interaction Management, Video and Omnichannel solutions, Q-Flow SaaS and On-Premise platforms
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Google Analytics 4, Microsoft Clarity, Hotjar, Facebook Pixel, Cloudflare Turnstile Captcha, Swiper.js, Webflow CMS, Google reCAPTCHA v2
Frameworks
Webflow, Google Tag Manager
Platforms
YouTube embedded videos
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA v2 and Cloudflare Turnstile for bot protection
  • No exposed sensitive data in HTML
  • Secure forms with CAPTCHA
  • Privacy and cookie consent mechanisms implemented

Analytics and tracking

Services
Google Analytics 4, Microsoft Clarity, Ahrefs Analytics, Hotjar
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, Microsoft Clarity, Hotjar, Ahrefs Analytics
Marketing tools
Facebook Pixel, Hotjar, Microsoft Clarity
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected
  2. Strong presence of client logos and case studies indicating established business
  3. Multiple contact methods and forms with CAPTCHA for spam protection
  4. Use of modern analytics and marketing tools with privacy compliance
  5. No explicit security policy or incident response page found
  6. WHOIS data unavailable, which reduces transparency but does not negate legitimacy
Technical notes

Notes

The website is built on Webflow CMS, leveraging modern JavaScript libraries and analytics tools including Google Analytics 4, Microsoft Clarity, Hotjar, and Facebook Pixel. It uses Google Tag Manager for efficient tag management and Cloudflare Turnstile for bot protection. The site is hosted on Webflow's CDN, ensuring fast load times and global availability. Mobile optimization and accessibility are well addressed, with responsive design and ARIA roles present. SEO is supported by comprehensive meta tags, Open Graph, and JSON-LD structured data. The technical infrastructure is robust, but there is room for improvement in explicit security header implementation and formal security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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