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Security report for piano.io

Piano · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Piano is an enterprise SaaS company specializing in data-driven customer engagement solutions, including data analytics, audience segmentation, and customer engagement platforms. The company positions itself as a leading platform in this space, targeting businesses seeking to leverage data insights for growth. The website reflects a professional and consistent brand image with good design and content quality, aimed at business audiences. Technically, the site uses modern frameworks such as Framer and integrates third-party services like Cxense and Tinypass for analytics and marketing. While the site is accessible and well-structured, it lacks visible privacy, cookie, and security policies, which impacts its privacy compliance and security posture scores. No WHOIS data was available due to privacy protection or malformed queries, but the domain appears legitimate based on website content and branding. Overall, the site demonstrates a moderate to good level of digital maturity but would benefit from enhanced transparency and security disclosures.

Scanned

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching piano.io

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
35
Email security
70
DNS health
80
Network security
100
GDPR outside view
85
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Piano operates in the technology sector, providing SaaS solutions focused on customer engagement and data analytics. Its business model revolves around offering platforms that enable businesses to segment audiences and engage customers effectively using data insights. The company targets enterprise clients and positions itself as a market leader. The website content and branding are consistent and professional, supporting its market position. The absence of explicit contact information and certifications suggests a focus on direct enterprise sales or partner channels rather than broad public engagement. The integration of marketing and analytics tools indicates an active approach to customer acquisition and retention. No suspicious domains or partners were identified in the provided data.

Security posture

The website uses HTTPS and modern web technologies but lacks visible security headers and explicit security or privacy policies. No incident response or vulnerability disclosure information is provided, which limits transparency and readiness indicators. The use of third-party analytics and marketing scripts introduces moderate user tracking, but no vulnerabilities or exposed sensitive data were detected in the content. The security score is moderate, reflecting good baseline practices but room for improvement in policy visibility and technical security controls. The absence of WHOIS data limits domain trust analysis, but no suspicious patterns were found. Recommendations include implementing security headers, publishing privacy and security policies, and establishing incident response contacts.

Recommendations

  1. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
  2. Implement and enforce security headers such as Content-Security-Policy and X-Frame-Options.
  3. Add visible contact information including security incident response and data protection officer contacts.
  4. Establish and publicize a vulnerability disclosure program or security.txt file.
  5. Enhance accessibility features and conduct regular security audits to maintain compliance and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Piano
Description
Welcome to Piano, the leading platform for data analytics, audience segmentation, and customer engagement. Discover how we help businesses grow through data-driven insights.
Key services
data analytics, audience segmentation, customer engagement
Content quality
good
Branding
consistent

Technology

Stack
Framer, Google Fonts, Cxense, Tinypass, Axeptio
Frameworks
Framer
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
50/100

Analytics and tracking

Services
Cxense
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Cxense, Tinypass
Marketing tools
Tinypass, Axeptio
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate
Technical notes

Notes

The website is built using the Framer framework and integrates external services such as Cxense for analytics, Tinypass for marketing/paywall, and Axeptio for consent management. Fonts are loaded from Google Fonts, and content is delivered with modern CSS and responsive design techniques. Performance is moderate with asynchronous loading of scripts. No CMS or hosting provider information is explicitly detected. The site is mobile optimized and SEO friendly with proper meta tags and Open Graph data. Technical risks include reliance on third-party scripts for tracking and marketing, which may impact privacy compliance. There is an opportunity to improve security headers and policy disclosures to reduce technical debt and enhance trust.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100 +3Medium28 findingsView report
  2. 71/100 +4Medium30 findingsView report
  3. 67/100Medium27 findingsView report
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