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Security report for piano.io

Piano · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Piano is a technology company specializing in data-driven customer engagement solutions, offering services such as data analytics, audience segmentation, and customer engagement platforms. The website positions Piano as a leading platform in this space, targeting businesses seeking to leverage data insights for growth. The technical infrastructure is based on modern web technologies, notably Framer, indicating a contemporary digital presence with moderate performance and good mobile optimization. However, the website lacks visible privacy and cookie policies, contact information, and security headers, which are critical for compliance and trust. The absence of WHOIS data due to a malformed request response suggests privacy protection or access restrictions, which is common but reduces transparency. Overall, the security posture is weak with recommendations to enhance security headers, privacy compliance, and contact transparency to improve trust and compliance.

Scanned

This is an earlier scan of piano.io. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

  4. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Domain Expires Soon

      Domain expires in 18 days

      What to do: Renew domain registration before expiration

Need hands-on remediation? Email guard@offseq.com

Keep watching piano.io

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
35
Email security
70
DNS health
65
Network security
100
GDPR outside view
80
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Piano operates in the technology sector with a focus on SaaS solutions for customer engagement and data analytics. Their business model is B2B, targeting enterprises and large businesses that require sophisticated data tools to optimize customer interactions. The company appears to have a strong market position as a leading platform, though no explicit information about founding year or parent company is available. The website content is professionally presented with consistent branding, but lacks detailed business contact information and certifications that could further validate credibility. The absence of WHOIS data limits verification of domain ownership and age, which are important for assessing business maturity and legitimacy.

Security posture

The current security posture of the website is limited. There is no evidence of security headers such as Content-Security-Policy or X-Frame-Options, and no visible privacy or cookie policies to ensure GDPR or other compliance. The WHOIS data is unavailable, which may indicate privacy protection but also reduces transparency. No incident response or security contact information is provided. The website uses HTTPS (implied by canonical URL), but SSL configuration details are unknown. No analytics or tracking scripts were detected, which may reduce privacy concerns but also limits marketing insights. Recommendations include implementing comprehensive security headers, publishing privacy and cookie policies, and providing clear contact channels for security incidents.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  2. Publish detailed privacy and cookie policies with clear GDPR compliance statements.
  3. Add verifiable company contact information including emails and phone numbers for support and security incidents.
  4. Conduct WHOIS data verification and ensure domain registration details are transparent and consistent.
  5. Enhance website accessibility and SEO by adding structured data and improving metadata completeness.

Contact details published on the site

Registration number
registration now
Site observations

Automated reading of the public site. Ratings are indicative.

Generic detected. WHOIS query returned 'Malformed request' and no WHOIS data available. No WHOIS registrar or domain info found. This indicates possible WHOIS privacy or blocking. Also, no privacy, cookie, or contact info found in HTML. The WHOIS service response suggests access restrictions or blocking. These observations may be incomplete. For a fuller analysis, contact guard@offseq.com.

Business

Company
Piano
Description
Welcome to Piano, the leading platform for data analytics, audience segmentation, and customer engagement. Discover how we help businesses grow through data-driven insights.
Key services
Data analytics, Audience segmentation, Customer engagement
Content quality
good
Branding
consistent

Technology

Stack
Framer
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website content is accessible and professional
  2. No WHOIS data available due to malformed WHOIS response
  3. No privacy or cookie policies found in the HTML content
  4. No contact emails or phone numbers found
  5. No security headers or explicit security policies detected
  6. Website uses Framer for site generation
  7. No social media links detected in the provided HTML snippet
  8. No forms detected in the provided HTML snippet
  9. No analytics or tracking scripts detected in the provided HTML snippet
  10. No advertising or affiliate programs detected
Technical notes

Notes

The website is built using Framer, a modern web design and development platform, indicating a contemporary tech stack. The site includes responsive design elements and good SEO metadata such as Open Graph and Twitter cards. However, no CMS or hosting provider information is discernible from the HTML. Performance appears moderate with no explicit indicators of slow loading. Accessibility features are basic, with no ARIA roles or landmarks detected in the provided snippet. The lack of analytics or tracking scripts suggests minimal user tracking. Technical debt appears low but security and compliance technical implementations need improvement.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100Medium28 findingsView report
  2. 74/100 +7Medium28 findingsView report
  3. 67/100Medium27 findingsView report
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