Skip to main content

Security report for onwebchat.com

onWebChat · Technology · N/a

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

onWebChat is a technology company providing AI-powered live chat and chatbot software designed to enhance customer support and boost sales for businesses. The company targets a broad range of businesses seeking to improve customer engagement through real-time chat and AI assistance. Their market position is supported by a professional website, multiple CMS integrations, and a free trial offering, indicating a customer-focused SaaS business model. Technically, the website employs a modern tech stack including jQuery, Socket.IO, Google Tag Manager, and various icon/font libraries, with mobile optimization and moderate performance. Security posture is generally good with HTTPS and SSL certification, but lacks explicit security headers and incident response information. Privacy compliance is well addressed with a comprehensive privacy policy and cookie consent mechanism. The absence of WHOIS data is a notable anomaly but the website content and trust indicators suggest legitimacy. Overall, the site is professional and trustworthy but could improve transparency in domain registration and security policies.

Scanned

This is an earlier scan of onwebchat.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching onwebchat.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
35
Email security
70
DNS health
80
Network security
100
GDPR outside view
80
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the technology sector, focusing on SaaS solutions for live chat and AI chatbot services. Their competitive advantage lies in AI-powered personalized assistance, 24/7 availability, and easy integration with popular CMS platforms. Revenue streams likely include subscription plans with free and paid tiers. The target customers are businesses of various sizes seeking to enhance customer support and sales conversion. The presence of user testimonials and social media engagement indicates active customer interaction and brand presence. The company appears small-sized with no public parent or subsidiary information. Strategic partnerships or related domains were not identified from the data.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and an SSL certificate from Sectigo. However, the lack of visible security headers such as Content Security Policy, HSTS, or X-Frame-Options reduces the overall security posture. No vulnerabilities or exposed sensitive data were detected in the HTML content. There is no public incident response or vulnerability disclosure policy, which could hinder timely handling of security issues. GDPR compliance is indicated through privacy and cookie policies. The absence of a security.txt file and explicit security contact channels suggests room for improvement in transparency and incident readiness.

Recommendations

  1. Implement and configure security headers (CSP, HSTS, X-Frame-Options) to enhance protection against common web attacks.
  2. Publish a dedicated security policy and incident response page including contact channels for vulnerability reporting.
  3. Consider adding a security.txt file to facilitate responsible vulnerability disclosure.
  4. Enhance accessibility features to meet compliance standards and improve user experience for all users.
  5. Increase transparency by providing verified company contact emails and phone numbers on the website.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
onWebChat
Description
onWebChat offers AI-powered live chat and chatbot software for websites. Boost sales, improve customer support, and enhance engagement with our easy-to-integrate solution.
Key services
AI-powered live chat, AI chatbot, Chat integrations, Mobile apps for Android (iOS coming soon)
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 2.2.4, Socket.IO 4.5.4, Google Tag Manager, Font Awesome 4.7.0, Themify Icons, Owl Carousel, Bootstrap, Popper.js
Platforms
WordPress, Joomla, Drupal, OpenCart, PrestaShop, osCommerce, Grav, Typo3
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • SSL certificate from Sectigo
  • Cookie consent banner implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website offers AI-powered live chat and chatbot services with clear business focus
  2. Multiple CMS integrations supported
  3. Free trial and pricing plans clearly presented
  4. Cookie consent and privacy policy implemented
  5. No direct contact emails or phone numbers visible on main pages; contact via form and social media
  6. No explicit security or incident response policies found
  7. WHOIS data missing, which is unusual but not necessarily malicious
Technical notes

Notes

The website uses a combination of established JavaScript libraries and frameworks such as jQuery 2.2.4, Socket.IO 4.5.4 for real-time communication, and Google Tag Manager for analytics and marketing. The front-end includes Font Awesome and Themify icons, Owl Carousel for sliders, and Bootstrap for responsive design. The site supports integration with multiple CMS platforms, indicating a flexible and modular architecture. Performance is moderate with some asynchronous script loading. Mobile optimization is good with responsive design and media queries. SEO is supported by proper meta tags and structured navigation. No CMS was explicitly detected, suggesting a custom or hybrid solution. Hosting provider details are not available from the data.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium29 findingsView report
Reviews of this site

Share your experience with onwebchat.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review onwebchat.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.