Skip to main content

Security report for norfolkwater.co.uk

The Norfolk Water Company · Other · United Kingdom

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

50/100

Risk levelMedium

0–100, higher is better. How it is calculated

The Norfolk Water Company is a well-established supplier of premium quality bottled and mains fed water dispensers and coolers serving the East Anglia region, including Norfolk, Suffolk, Cambridgeshire, and Essex. With over 16 years of experience, the company positions itself as a leading provider in its market segment, offering a range of services including bottled water coolers, plumbed-in coolers, instant hot water dispensers, and contract filling solutions. The website reflects a professional business model targeting offices and commercial clients seeking reliable water dispensing solutions. Technically, the website employs modern web technologies such as Google reCAPTCHA for bot protection, lazy loading scripts, and custom CSS/JS for user experience enhancements. The site is mobile optimized and SEO friendly with proper meta tags and structured data. Hosting and domain registration are consistent with the business claims, and the website performance is moderate with good accessibility features. From a security perspective, the site enforces HTTPS, uses CSRF tokens, and integrates Google reCAPTCHA on forms, demonstrating a solid baseline security posture. However, the absence of security headers and a public security policy or incident response contact limits its security maturity. Privacy compliance is strong with a clear privacy policy, cookie consent mechanism, and GDPR adherence. No critical vulnerabilities or suspicious content were detected. Overall, the website is trustworthy, professionally maintained, and compliant with relevant privacy regulations. Strategic improvements in security headers and incident response transparency would further enhance its security posture and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching norfolkwater.co.uk

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
15
Email security
75
DNS health
65
Network security
20
GDPR outside view
68
Average
50

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The Norfolk Water Company operates in a niche market supplying water dispensers and related services primarily to businesses in East Anglia. Its competitive advantage lies in its long-standing presence since 2002, regional focus, and accreditation by the Water Dispenser & Hydration Association. The business model is B2B, focusing on product sales, rentals, and contract filling services. Revenue streams likely include equipment sales, rental agreements, and contract bottling services. The company targets office environments and commercial clients requiring reliable water solutions. Partnerships with accreditation bodies and a local design agency indicate a stable ecosystem. Growth indicators include a comprehensive service offering and a well-maintained digital presence. The company maintains transparency with registration details and policies, supporting credibility in its operations.

Security posture

The Norfolk Water Company demonstrates a moderate to strong security posture. HTTPS is enforced site-wide, and forms are protected with CSRF tokens and Google reCAPTCHA, reducing risks from automated attacks and CSRF vulnerabilities. The presence of a cookie consent mechanism aligns with GDPR requirements. However, the lack of security headers such as Content-Security-Policy, X-Frame-Options, and X-XSS-Protection represents a missed opportunity to harden the site against common web attacks. No public security policy or incident response contact information is provided, which could hinder vulnerability reporting and incident management. No exposed sensitive data or vulnerable libraries were detected. Overall, the security posture is adequate for the business size but could be improved with additional hardening and transparency measures.

Recommendations

  1. Implement HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to enhance protection against common web vulnerabilities.
  2. Publish a dedicated security policy page outlining security practices and provide a dedicated security contact or abuse email for incident reporting.
  3. Add a security.txt file at the root domain to facilitate responsible vulnerability disclosure.
  4. Regularly review and update third-party libraries and scripts to mitigate risks from outdated components.
  5. Enhance accessibility features to improve compliance and user experience for all visitors.

Contact details published on the site

Addresses
Legal name
Norfolk Water Limited
Registration number
05059307
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
The Norfolk Water Company
Description
Backed by 16 years of success, we deal in premium quality Water coolers and hot water dispensers across East Anglia
Key services
Bottled Water Coolers, Plumbed-In Water Coolers, Instant Hot Water Dispensers, Contract Filling
Content quality
good
Branding
consistent

Technology

Stack
Google reCAPTCHA, Lazy.js, FontAwesome, Vue.js (implied by v-cloak attribute), Custom CSS and JS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • CSRF token present in meta tags
  • Google reCAPTCHA implemented on forms
  • Cookie consent with granular controls

Analytics and tracking

Tracking level
minimal
Privacy practices
good

Advertising

Tracking pixels
Google reCAPTCHA
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and consistent branding.
  2. Comprehensive contact information and business details are provided.
  3. Cookie consent and privacy policies are implemented with good compliance.
  4. Security measures like HTTPS and reCAPTCHA are in place but security headers are missing.
  5. No signs of suspicious or malicious content or domains.
  6. No social media links are present on the site.
Technical notes

Notes

The website uses a modern front-end stack with Vue.js implied by the presence of v-cloak, Google reCAPTCHA for bot mitigation, and lazy loading scripts to optimize performance. The CSS and JS are versioned and served from both the main domain and a CDN (bongocdn.co.uk), indicating a distributed content delivery approach. The site is mobile responsive with good SEO metadata including Open Graph and JSON-LD structured data for enhanced search engine visibility. Hosting appears stable with a long-registered domain and no signs of downtime or blocking. Performance is moderate, with room for optimization in loading times and accessibility. No CMS was explicitly detected, suggesting a custom or proprietary platform. Overall, the technical infrastructure supports a professional and reliable online presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with norfolkwater.co.uk. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review norfolkwater.co.uk.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.