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Security report for narvar.com

Narvar · Technology · United States

Medium risk. 1 critical or high finding in SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Narvar is an enterprise technology company specializing in post-purchase customer experience solutions for retailers. Their platform leverages AI and data analytics to provide services such as delivery date prediction, shipping insurance, personalized tracking, proactive notifications, delivery claim management, and returns optimization. Positioned as a leader in the retail technology space, Narvar targets large retail brands aiming to enhance customer loyalty and operational efficiency. The website reflects a mature digital presence with comprehensive content, structured data, and integrations with marketing and analytics platforms. Security posture is strong with HTTPS and cookie consent mechanisms, though explicit security policies and incident response details are not publicly disclosed. Overall, the site demonstrates high professionalism and trustworthiness, supporting Narvar's market position as a reliable B2B SaaS provider.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
85
Email security
70
DNS health
85
Network security
100
GDPR outside view
95
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention narvar.com, from OffSeq Breach.

Total records
271
Employees
0
Customers
220
Third parties
51
Weak passwords
18%

17 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for narvar.com.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Narvar operates in the technology and retail sectors, focusing on post-purchase engagement and fraud mitigation. Their business model is B2B SaaS, generating revenue through platform subscriptions and service integrations. The company emphasizes revenue retention, protection, growth, and operational efficiency for retailers. Their partner ecosystem includes major platforms like Zendesk, Klaviyo, Gorgias, and Attentive, enhancing their service offerings. The presence of global offices and multiple contact points indicates a large enterprise scale. The website's content and client logos suggest a strong market presence and competitive advantage in AI-driven retail solutions.

Security posture

The website employs HTTPS with a good SSL configuration and uses cookie consent tools compliant with GDPR. Security headers are partially detected but could be improved by explicitly adding CSP, X-Frame-Options, and X-Content-Type-Options headers. No vulnerabilities or exposed sensitive data were found in the HTML content. However, the absence of publicly available security policies and incident response contacts limits transparency. The site uses reputable third-party marketing and analytics tools, which should be monitored for compliance. Overall, the security posture is solid but could benefit from enhanced header policies and published security documentation.

Recommendations

  1. Implement and publish a detailed security policy and incident response plan on the website.
  2. Add explicit Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options HTTP headers to enhance security.
  3. Regularly audit third-party scripts and integrations for security and privacy compliance.
  4. Enhance transparency by providing contact channels for security incidents (e.g., security@ or abuse@ emails).
  5. Maintain and update privacy and cookie policies to reflect evolving regulations and practices.

Contact details published on the site

Addresses
Legal name
Narvar
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Narvar
Description
Narvar's IRIS™ analyzes billions of data points, creating post-purchase experiences that boost customer loyalty, efficiency and drive sustainable retail growth.
Key services
Promise (AI-powered delivery date estimates), Secure (shipping insurance), Track (personalized tracking experiences), Notify (proactive communication), Assist (delivery claim management), Shield (returns and exchanges management)
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Google Tag Manager, Marketo, Bizible, Swiper.js, CookiePro (cookie consent), Munchkin (Marketo tracking)
Platforms
Webflow
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent implemented
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Marketo, Bizible, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
AdRoll
Tracking pixels
Reddit Ads Pixel, Marketo Munchkin, Bizible
Marketing tools
Marketo, Bizible
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is rich, professional, and targeted at enterprise retail clients.
  3. Strong use of structured data and modern web technologies.
  4. Cookie consent and privacy policies are implemented and GDPR compliant.
  5. No security policy or incident response info publicly found.
  6. WHOIS data for subdomain is not available, which is expected.
  7. Multiple trusted partner integrations and marketing tools used.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on Webflow CMS, leveraging modern JavaScript libraries such as Swiper.js for UI components and integrates marketing and analytics tools including Marketo, Bizible, Google Tag Manager, and AdRoll. The site is hosted on Webflow's CDN, ensuring fast load times and global availability. The design is responsive and optimized for mobile devices, with good accessibility features. SEO is supported by proper meta tags, Open Graph, and JSON-LD structured data. No technical debt or deprecated technologies were detected. The site demonstrates a modern, well-maintained technical infrastructure suitable for enterprise-grade digital presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 87/100Low21 findingsView report
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