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Security report for matter.design

Matter Design / Digital Pty Ltd · E-commerce · Australia

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Matter Design is a well-established Australian digital agency specializing in customer-centric ecommerce solutions, with a strong market position supported by multiple industry awards and a diverse portfolio of services including omnichannel ecommerce, CX transformation, and marketing automation. The company targets visionary brands seeking innovative digital experiences and ecommerce growth. Technically, the website leverages modern frameworks such as Next.js and React, integrates with leading ecommerce platforms like BigCommerce and Shopify, and uses advanced CMS and PIM systems, reflecting a mature digital infrastructure. Security posture is strong with HTTPS, Cloudflare DNS/CDN, and standard security headers, although explicit security and incident response policies are not publicly documented. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Overall, the website demonstrates high professionalism, trustworthiness, and technical sophistication, supporting the company's credibility and business goals.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching matter.design

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
75
DNS health
80
Network security
100
GDPR outside view
68
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company operates in the ecommerce and technology sectors, providing comprehensive digital transformation services to medium-sized businesses and enterprises. Its business model centers on consultancy, project delivery, and ongoing support, with a focus on integrating online and offline retail channels and leveraging data-driven customer experience strategies. The presence of high-profile clients and partners, along with detailed case studies, indicates a strong competitive advantage and a well-established partnership ecosystem. The company’s longevity since 2003 and consistent branding reinforce its market stability and growth potential.

Security posture

Matter Design exhibits a mature security posture with enforced HTTPS, use of Cloudflare for DNS and CDN, and implementation of key security headers such as Content-Security-Policy and Strict-Transport-Security. No exposed sensitive data or vulnerable libraries were detected in the website content. However, the absence of a publicly available security policy or incident response contact reduces transparency in security governance. There is no evidence of a vulnerability disclosure program or security.txt file. Privacy policies and cookie consent mechanisms are in place, supporting compliance with GDPR and related regulations. Overall, the security maturity is high but could be enhanced by publishing formal security governance documents.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Establish and publicize an incident response contact or page to improve transparency and readiness.
  3. Implement a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Consider adding explicit company contact phone numbers and physical address to enhance trust and compliance.
  5. Regularly review and update privacy and cookie policies to maintain compliance with evolving regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Matter Design / Digital Pty Ltd
Description
Matter Design is an award-winning digital agency specialising in customer-centric ecommerce solutions, focusing on creating innovative digital experiences for visionary brands.
Key services
Omnichannel Ecommerce, B2B Ecommerce, CX Transformation, Marketing Automation, Conversion Rate Optimisation, Digital Strategy Consulting, Project Delivery, Ecommerce Support Services
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Storyblok CMS, BigCommerce, Shopify, Akeneo PIM, Algolia Search, Stripe, WordPress, Builder.io
Frameworks
Next.js, React
Platforms
BigCommerce, Shopify
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare DNS and CDN
  • No exposed sensitive data in HTML
  • Secure forms with HubSpot integration

Analytics and tracking

Services
HubSpot Analytics, Facebook Pixel, Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
HubSpot, Facebook Ads Pixel
Marketing tools
HubSpot, Facebook Ads
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and rich content.
  2. Strong focus on ecommerce and digital transformation services.
  3. Multiple industry awards and client testimonials enhance trust.
  4. Use of modern technologies and CMS platforms.
  5. Good privacy and cookie policies with consent mechanisms.
  6. No signs of malicious or suspicious content.
  7. No direct company phone number or physical address explicitly found in the HTML content.
  8. Contact primarily via contact form and social media.
  9. No explicit security policy or incident response page found.
Technical notes

Notes

The website is built on a modern technology stack including React and Next.js, supported by Storyblok CMS and integrated with ecommerce platforms BigCommerce and Shopify. Additional integrations include Akeneo PIM, Algolia search, Stripe payments, and marketing automation tools like HubSpot. Hosting and DNS are managed via Cloudflare, providing performance and security benefits. The site demonstrates fast loading times, excellent mobile optimization, and good accessibility features. SEO is well implemented with comprehensive meta tags and Open Graph data. The technical infrastructure supports scalability and complex ecommerce requirements, positioning the company well for future growth and innovation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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