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Security report for loom.com

Loom Inc. · Technology · United States

Low risk. 2 critical or high findings in Security headers.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Loom Inc. operates a leading video messaging platform designed to enhance workplace communication through easy-to-use screen recording and video sharing tools. With over 22 million users, Loom serves business professionals, teams, and enterprises, offering a SaaS model with freemium and paid tiers. The platform enables users to create, edit, store, and share video messages efficiently, positioning itself as a key productivity enhancer in the technology sector. Owned by Atlassian, Loom benefits from strong market positioning and brand recognition. Technically, Loom's website leverages modern web technologies including React and Next.js frameworks, supported by a robust analytics and marketing stack featuring Google Tag Manager, Marketo, Segment, and Amplitude. The site demonstrates excellent performance, mobile optimization, and accessibility, reflecting a mature digital infrastructure. Consent management is implemented via OneTrust, indicating attention to privacy compliance. From a security perspective, Loom enforces HTTPS with strong security headers and no evident vulnerabilities or exposed sensitive data. However, the absence of a dedicated security policy or incident response contact limits transparency in security governance. The WHOIS data is unavailable in the provided raw output, which may indicate privacy protection or registry limitations, but the company's reputation and ownership by Atlassian mitigate concerns about legitimacy. Overall, Loom presents a professional, secure, and privacy-conscious online presence with strong business credibility. Strategic improvements include publishing explicit security and incident response policies and enhancing transparency around certifications and vulnerability disclosures.

Scanned

This is an earlier scan of loom.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
45
Email security
85
DNS health
85
Network security
100
GDPR outside view
88
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention loom.com, from OffSeq Breach.

Total records
78,267
Employees
14
Customers
78,193
Third parties
60
Weak passwords
10%

Latest record dated 2026-06-06 · 50 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for loom.com.

Select it in the checkout above.

Masked preview

  • –www.loom.com2026-06-06
  • –www.loom.com2026-05-12
  • –loom.com2026-02-12
  • –loom.com2026-02-06
  • –loom.com2026-01-10

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Loom's market position as a widely adopted video messaging platform is supported by its extensive user base and integration within the Atlassian ecosystem. The SaaS business model with tiered offerings targets a broad range of customers from individual professionals to large enterprises. Revenue streams likely include subscription fees for premium features. The company leverages partnerships and integrations to expand its ecosystem. Growth indicators include strong brand presence and continuous technological enhancements. The business focuses on productivity and communication sectors within technology, emphasizing ease of use and collaboration.

Security posture

Loom exhibits a strong security posture with enforced HTTPS, comprehensive security headers, and no detected vulnerabilities in the website content. Privacy compliance is supported by detailed privacy and cookie policies with consent mechanisms. However, the lack of a public security policy, incident response information, and vulnerability disclosure program represents gaps in security transparency and readiness. The use of multiple third-party analytics and marketing tools necessitates ongoing vigilance to manage privacy and security risks. Overall, Loom maintains a secure environment suitable for enterprise use but could improve in public security governance.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Provide clear incident response contact information to facilitate vulnerability reporting.
  3. Implement and publicize a vulnerability disclosure program or security.txt file.
  4. Regularly review and audit third-party scripts and analytics tools for security risks.
  5. Enhance transparency around certifications, compliance, and data protection officer contacts.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Loom Inc.
Description
Loom is the video messaging platform for work. It enables a more effective, expressive way of communicating through videos that are instantly ready to record, share and watch anywhere.
Key services
Screen recording, Video messaging, Video editing, Video storage and sharing
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Marketo Munchkin, Segment Analytics, Amplitude, OneTrust Consent Management, Atlassian Analytics
Frameworks
Next.js
Platforms
Web, Mac, PC
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of modern security headers
  • Consent management for cookies
  • No exposed sensitive data detected

Analytics and tracking

Services
Marketo Munchkin, Google Tag Manager, Segment Analytics, Amplitude, Atlassian Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Marketo Munchkin, Segment Analytics, Amplitude
Marketing tools
Marketo, Segment, Amplitude
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong presence of modern analytics and marketing tools.
  3. Comprehensive privacy and cookie policies with consent mechanisms.
  4. No direct contact emails or phone numbers explicitly found in HTML; contact likely via forms or social media.
  5. No explicit security or incident response pages found.
  6. WHOIS data unavailable, possibly due to privacy protection or query limitations.
  7. No adult or questionable content detected.
  8. Website uses HTTPS with strong security headers.
Technical notes

Notes

The website is built on a modern React and Next.js stack, ensuring fast performance and good SEO. Integration with advanced analytics and marketing platforms like Segment, Amplitude, and Marketo indicates a mature data-driven approach. Mobile optimization and accessibility are well addressed. The site uses OneTrust for cookie consent management, supporting GDPR compliance. No CMS was explicitly detected, suggesting a custom or headless approach. Hosting details are not explicit but likely leverage cloud infrastructure. The technical implementation supports scalability and enterprise readiness, with opportunities to improve documentation and security transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 84/100 +1Low23 findingsView report
  2. 83/100Low23 findingsView report
  3. 83/100Low23 findingsView report
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