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Security report for loom.com

Loom Inc. · Technology · United States

Low risk. 2 critical or high findings in Security headers.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Loom Inc. operates a leading video messaging platform designed to enhance workplace communication through instant video recording, sharing, and viewing. The company targets business professionals and teams, offering advanced screen recording, video editing, and storage services. With over 22 million users, Loom holds a strong market position in the SaaS technology sector. The website reflects a mature digital presence with modern frameworks such as Next.js and React, integrated with multiple analytics and marketing tools including HubSpot, Segment, and Amplitude. Security posture is robust with HTTPS enforced and cookie consent managed via OneTrust, although explicit security policies and incident response contacts are not publicly visible. Overall, the site is professional, well-branded, and trustworthy, with no signs of blocking or malicious activity.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching loom.com

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
45
Email security
85
DNS health
85
Network security
100
GDPR outside view
88
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention loom.com, from OffSeq Breach.

Total records
78,267
Employees
14
Customers
78,193
Third parties
60
Weak passwords
10%

Latest record dated 2026-06-06 · 50 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for loom.com.

Select it in the checkout above.

Masked preview

  • –www.loom.com2026-06-06
  • –www.loom.com2026-05-12
  • –loom.com2026-02-12
  • –loom.com2026-02-06
  • –loom.com2026-01-10

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Loom's business model centers on SaaS delivery of video communication tools, catering primarily to enterprise and professional users. The platform's competitive advantage lies in its ease of use, advanced editing capabilities, and seamless sharing features. Revenue streams likely include subscription plans and enterprise licensing. The company maintains an active presence on major social media platforms and uses sophisticated marketing and analytics technologies to optimize user engagement. The absence of direct contact information on the main site suggests a focus on digital self-service and automated support channels. The business ecosystem includes partnerships with marketing and analytics providers, enhancing its growth and customer insights capabilities.

Security posture

The website demonstrates a solid security foundation with enforced HTTPS and a comprehensive cookie consent mechanism, indicating GDPR awareness. However, the lack of publicly accessible security policies, vulnerability disclosure, or incident response contacts represents a compliance and transparency gap. No vulnerabilities or exposed sensitive data were detected in the HTML content. The use of modern frameworks and absence of outdated libraries suggest low technical risk. To improve security maturity, Loom should consider publishing detailed security and privacy documentation and providing clear channels for security incident reporting.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service accessible from the main site.
  2. Add a dedicated security policy and incident response contact information.
  3. Implement and publish a vulnerability disclosure program or security.txt file.
  4. Ensure all recommended security headers are explicitly set and documented.
  5. Enhance transparency by providing clear contact details for customer and security inquiries.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Loom Inc.
Description
Loom is the video messaging platform for work. It enables a more effective, expressive way of communicating through videos that are instantly ready to record, share and watch anywhere.
Key services
Screen recording, Video messaging, Advanced video editing, Video storage and sharing
Content quality
excellent
Branding
consistent

Technology

Stack
React (implied by Next.js usage), Next.js, Google Tag Manager, Segment Analytics, Amplitude, Marketo, OneTrust (cookie consent), HubSpot scripts
Frameworks
Next.js, React
Platforms
Web
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of cookie consent banner
  • No exposed sensitive data in HTML
  • Use of modern JavaScript frameworks

Analytics and tracking

Services
HubSpot Analytics, Google Tag Manager, Segment Analytics, Amplitude
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
HubSpot Ads Pixel, Segment Analytics, Amplitude
Marketing tools
Marketo, HubSpot, Segment, Amplitude
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong use of modern web technologies and analytics tools.
  3. Comprehensive cookie consent mechanism implemented via OneTrust.
  4. No explicit privacy policy or terms of service found in the provided HTML content.
  5. No direct contact information (email, phone, address) found in the HTML content.
  6. Business information is clearly presented via JSON-LD structured data.
  7. No security.txt or vulnerability disclosure page detected.
  8. Website content is professional and targeted at business users.
  9. No suspicious or malicious indicators found.
Technical notes

Notes

The website is built using modern web technologies including Next.js and React, ensuring good performance and mobile responsiveness. Integration with multiple analytics and marketing platforms indicates a mature digital marketing strategy. The site uses OneTrust for cookie consent, reflecting compliance with privacy regulations. Performance is moderate, likely due to the complexity of scripts and third-party integrations. Accessibility and SEO optimizations are good, supported by proper meta tags and structured data. No CMS was explicitly detected, suggesting a custom or headless architecture. Hosting provider details were not discernible from the HTML content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 84/100 +1Low23 findingsView report
  2. 83/100Low23 findingsView report
  3. 83/100Low23 findingsView report
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