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Security report for loadninja.com

SmartBear Software · Technology · United States

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

LoadNinja, a product of SmartBear Software, offers a sophisticated load and performance testing tool that leverages real browsers to provide accurate and actionable testing data. The company targets software development and QA teams seeking efficient, code-free load testing solutions integrated with modern CI/CD pipelines. The website reflects a mature enterprise-grade SaaS offering with strong branding, customer trust signals, and comprehensive service descriptions. Technically, the site employs a modern tech stack including jQuery, Google Analytics, Google Tag Manager, and Wistia for video content, hosted on AWS infrastructure with ASP.NET WebForms CMS. Security posture is solid with HTTPS, CSRF protections, and error monitoring via Sentry, though improvements like DNSSEC and enhanced security headers are recommended. Privacy compliance is well addressed with clear policies and cookie consent mechanisms. Overall, the site is professional, trustworthy, and well-optimized for performance and user experience.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching loadninja.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
60
Email security
55
DNS health
80
Network security
100
GDPR outside view
58
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

SmartBear Software positions LoadNinja as a competitive load testing solution emphasizing speed, accuracy, and ease of use. The business model is SaaS with a focus on enterprise and mid-market customers in the technology sector. The presence of major customer logos and testimonials indicates strong market acceptance. The company leverages a robust marketing ecosystem including Marketo forms and Google marketing tools. The parent company relationship with SmartBear enhances credibility and market reach. The website's content and structure support lead generation and customer engagement effectively.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, CSRF tokens in forms, and use of Sentry for error tracking. However, the absence of DNSSEC and security headers like Content Security Policy or HSTS slightly reduces the security score. No vulnerabilities or exposed sensitive data were detected in the HTML content. Incident response and vulnerability disclosure information are not publicly available, which could be improved to enhance transparency and trust. Privacy policies are comprehensive and GDPR compliant, supporting regulatory adherence.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security.
  2. Implement and verify security headers such as CSP, HSTS, X-Frame-Options, and X-Content-Type-Options.
  3. Publish a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  4. Provide clear incident response contact channels for security issues.
  5. Continue enhancing accessibility features and mobile optimization for broader user inclusivity.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
SmartBear Software
Description
LoadNinja is a load testing tool that records, replays, and tests in real browsers at scale, providing actionable website performance data. It targets teams needing fast, accurate load testing with no coding required.
Key services
Load testing with real browsers, Record and replay test scripts, Performance analysis and bottleneck identification, CI/CD integration
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery 3.3.1, Google Tag Manager, Google Analytics (gtag.js), Google Optimize, Wistia video embed, Sentry (error tracking), Marketo forms
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Sentry for error monitoring
  • CSRF token in forms

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Google Optimize, Sentry
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google Optimize, CookieHub
Marketing tools
Marketo forms
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia.
  2. Strong branding and consistent messaging under SmartBear Software.
  3. Multiple customer logos and testimonials enhance trust.
  4. Use of modern marketing and analytics tools.
  5. No signs of suspicious or malicious content.
  6. Security practices are good but could improve with DNSSEC and security headers.
Technical notes

Notes

The website uses a custom ASP.NET WebForms CMS with modern JavaScript libraries and marketing integrations. Hosting on AWS provides scalability and reliability. Performance is optimized with asynchronous script loading and CDN usage for static assets. The site is mobile responsive with good SEO metadata and structured data for video content. Technical debt appears low, but modernization opportunities include migrating from WebForms to more modern frameworks and enhancing accessibility compliance. Overall, the technical infrastructure supports a professional SaaS offering with room for incremental improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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