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Security report for kundo.no

Kundo · Technology · Norway

Medium risk. 2 critical or high findings in SSL/TLS and Security headers.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Kundo is a Norwegian SaaS company specializing in customer service systems optimized for digital channels and enhanced with AI capabilities. Positioned as a leading customer service platform in Norway, Kundo targets businesses seeking efficient and modern customer support solutions. The website reflects a professional and well-branded presence, with clear messaging and a focus on AI-enhanced customer service. Technically, the site is built on the HubSpot CMS platform, utilizing modern web technologies including jQuery, Lottie animations, and integrates marketing and analytics tools such as Google Tag Manager and Cookietractor. The site is mobile-optimized and demonstrates good SEO and accessibility practices. Security-wise, the website enforces HTTPS, employs standard security headers, and includes cookie consent mechanisms, though explicit security policies and incident response information are not publicly available. The absence of WHOIS data suggests privacy protection, which is common for commercial entities in Norway. Overall, the site presents a trustworthy and professional digital presence with moderate to high security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching kundo.no

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
50
Email security
60
DNS health
90
Network security
100
GDPR outside view
95
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention kundo.no, from OffSeq Breach.

No leaked records found

Breach holds no records for kundo.no right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Kundo operates in the technology sector, providing essential SaaS solutions for customer service management. Its market positioning as Norway's leading customer service system indicates strong competitive advantages, likely driven by AI integration and digital channel optimization. The business model revolves around subscription-based software services targeting medium-sized enterprises and larger organizations in Norway. The company maintains a professional partnership ecosystem, including integration with HubSpot and other marketing platforms. Growth indicators include active marketing and analytics usage, as well as a clear focus on GDPR compliance. Strategic observations suggest Kundo is focused on expanding its digital footprint and enhancing AI capabilities to maintain market leadership.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, presence of key security headers, and no visible exposure of sensitive data. Cookie consent and privacy policies align with GDPR requirements, indicating compliance awareness. However, the lack of a dedicated security policy, incident response plan, or vulnerability disclosure mechanism limits transparency and preparedness visibility. No known vulnerabilities or outdated libraries were detected in the HTML content. The security score is good but could be improved by publishing explicit security governance documents and implementing a security.txt file for vulnerability reporting.

Recommendations

  1. Publish a dedicated security policy page outlining security governance and controls.
  2. Implement and publicize an incident response plan and contact channels for security incidents.
  3. Add a security.txt file to facilitate responsible vulnerability disclosure.
  4. Enhance website accessibility features to improve compliance and user experience.
  5. Regularly audit third-party scripts and dependencies to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
Kundo AS
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Kundo
Description
Oppdag Norges ledende kundeservicesystem – optimalisert for digitale kanaler og forsterket med AI for rask, effektiv kundeservice.
Key services
Customer service system, Digital channel optimization, AI-enhanced customer support
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, jQuery 1.11.2, Google Tag Manager, Cookietractor, Lottie animations, Custom Kundo widget
Frameworks
HubSpot CMS framework
Platforms
HubSpot
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner
  • No exposed sensitive data in HTML

Analytics and tracking

Services
HubSpot Analytics, Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google Analytics (via HubSpot), Cookietractor
Marketing tools
HubSpot marketing tools
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Content is in Norwegian and targets Norwegian businesses
  3. Uses HubSpot CMS and integrates multiple marketing and analytics tools
  4. No WHOIS data available from Norid WHOIS service, indicating privacy protection or non-public registration
  5. Privacy and cookie policies are present and GDPR compliant
  6. No explicit security or incident response policies found
  7. No exposed sensitive data or obvious vulnerabilities detected in HTML content
  8. Professional design and clear navigation enhance user trust
  9. No suspicious or malicious external domains linked
Technical notes

Notes

The website is built on the HubSpot CMS platform, leveraging a modern tech stack including jQuery and Lottie for animations. It integrates Google Tag Manager and Cookietractor for analytics and cookie management. The site is mobile-optimized with responsive design and uses semantic HTML and meta tags for SEO. Performance is moderate, likely influenced by third-party scripts and rich media content. Technical debt appears low, but opportunities exist to improve accessibility and streamline third-party dependencies. Hosting details are not explicitly available, but the use of HubSpot suggests managed hosting with good uptime and security standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium22 findingsView report
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