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Security report for keap.app

Thryv, Inc. · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Keap, operated by Thryv, Inc., is a well-established SaaS provider specializing in CRM and marketing automation solutions tailored for small businesses. The login portal analyzed is professionally designed, offering secure authentication options including Google and Okta single sign-on integrations. The platform targets small business users seeking to scale their operations through automated marketing and customer management tools. The website demonstrates consistent branding and a clear business focus, reinforcing its market position as a trusted technology provider in this niche. From a technical perspective, the site employs a modern technology stack including jQuery, Bootstrap, and Lodash, ensuring responsive design and usability across devices. The presence of secure form validation and HTTPS encryption indicates a mature digital infrastructure. However, some areas such as accessibility and SEO could be enhanced to improve overall user experience and discoverability. Security posture is strong with enforced HTTPS, secure cookie settings, and integration of trusted third-party authentication providers. The absence of explicit security headers and cookie consent mechanisms suggests room for improvement in compliance and defense-in-depth strategies. No vulnerabilities or suspicious activities were detected in the analyzed content, supporting a high trust level. Overall, the website presents a low-risk profile with robust business credibility and technical implementation. Strategic recommendations include implementing comprehensive security headers, adding cookie consent for GDPR compliance, and enhancing accessibility features to further strengthen security and user trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching keap.app

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
55
Email security
70
DNS health
85
Network security
100
GDPR outside view
58
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention keap.app, from OffSeq Breach.

Total records
9
Employees
0
Customers
9
Third parties
0
Weak passwords
0%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for keap.app.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Keap operates in the competitive CRM and marketing automation market, focusing on small businesses as its primary customer segment. Its SaaS business model leverages subscription revenue streams supported by a strong brand under Thryv, Inc. The company benefits from strategic partnerships and integrations with major identity providers like Google and Okta, enhancing user convenience and security. The marketing event 'Grow 2025' indicates active customer engagement and growth initiatives. Keap's competitive advantage lies in its specialized focus on small business needs and integrated automation capabilities. The absence of direct contact information on the login page suggests a controlled access environment, typical for SaaS platforms. The company’s ecosystem includes related domains for trials, marketing, and corporate information, reflecting a mature digital presence.

Security posture

The security maturity of the Keap login portal is solid, with HTTPS enforced and secure cookie attributes set to protect user sessions. The use of client-side validation and password toggle features improves usability without compromising security. Integration with Google and Okta for authentication adds layers of identity assurance. However, the lack of visible security headers such as Content-Security-Policy and X-Frame-Options could expose the site to certain web-based attacks. The absence of a cookie consent mechanism may present compliance risks under GDPR and similar regulations. No incident response or vulnerability disclosure information is publicly available, which could be improved to enhance transparency and readiness. Overall, the platform demonstrates a good security baseline appropriate for its business function.

Recommendations

  1. Implement comprehensive HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  2. Add a cookie consent banner/mechanism to comply with GDPR and other privacy regulations.
  3. Publish clear incident response and vulnerability disclosure policies to improve transparency and trust.
  4. Enhance accessibility features to meet WCAG standards and improve user inclusivity.
  5. Regularly audit and update third-party libraries to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Thryv, Inc.
Description
Keap (formerly Infusionsoft) provides CRM and marketing automation software designed to help small businesses scale confidently and achieve next-level results.
Key services
CRM software, Marketing automation, Business growth tools
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.7.1, Bootstrap 3.2.0, Font Awesome 4.3.0, Lodash 4.17.21, Wistia video player
Frameworks
Bootstrap
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure form validation with jQuery Validate
  • Password toggle UI
  • Login with Google and Okta SSO options
  • Cookie set with Secure and SameSite=Strict flags

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Marketing tools
Google login, Okta login, Wistia video player
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a login portal for Keap, a CRM and marketing automation platform.
  2. Content is professional and business-oriented.
  3. No signs of phishing or malware.
  4. Secure login options include Google and Okta SSO.
  5. No explicit contact emails or phone numbers found on login page.
  6. Privacy and terms links point to Thryv corporate site.
  7. No cookie consent banner detected.
  8. No WHOIS data for subdomain, expected behavior.
Technical notes

Notes

The website utilizes a stable and widely adopted technology stack with jQuery, Bootstrap, and Lodash, ensuring compatibility and responsiveness. The inclusion of Wistia for video content indicates multimedia support. The site is mobile-optimized with responsive design elements. Performance appears moderate, with no explicit indicators of slow loading but also no advanced optimization techniques detected. The absence of a CMS identification suggests a custom or proprietary platform. Technical debt appears low, but improvements in SEO and accessibility could be addressed. The login form is well-structured with client-side validation, enhancing security and user experience. Overall, the technical implementation supports the business goals effectively with opportunities for modernization and compliance enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 74/100Medium26 findingsView report
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