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Security report for insaight.io

insaight · Technology · Germany

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

insaight is a German technology company specializing in AI-powered customer service solutions, particularly a GDPR-compliant KI-VoiceBot that enables 24/7 customer support without wait times. The company targets businesses seeking to optimize customer service through automation and AI. The website is professionally designed, mobile-optimized, and provides clear information about the product benefits, including transparency, control, and data security. The technical infrastructure leverages modern web technologies such as Webflow CMS, Google Tag Manager, Smartlook, and Apollo.io for marketing and analytics, indicating a mature digital presence. Security posture is strong with HTTPS enforced and data hosted exclusively in Germany, ensuring GDPR compliance. However, explicit security policies and incident response details are not publicly available, which could be improved. Overall, insaight presents a trustworthy and professional online presence with a focus on privacy and customer satisfaction.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching insaight.io

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
85
DNS health
70
Network security
100
GDPR outside view
80
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention insaight.io, from OffSeq Breach.

No leaked records found

Breach holds no records for insaight.io right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

insaight positions itself as an innovative AI customer service provider with a strong emphasis on GDPR compliance and data security. The business model revolves around providing AI voice bots and dashboards for customer support automation. The company serves a broad range of industries, as evidenced by testimonials from clients in legal, media, and other sectors. The website content and testimonials suggest a small but growing company with a focus on quality and compliance. The use of reputable third-party services for cookie management and analytics reflects a commitment to privacy and marketing effectiveness. No direct contact emails or phone numbers are publicly listed, relying on contact forms for communication. The lack of WHOIS data due to privacy protection is typical for tech startups and does not raise immediate concerns.

Security posture

The website enforces HTTPS and uses a reputable cookie consent solution with granular controls, supporting GDPR compliance. Data hosting is exclusively in Germany, and the company explicitly states that customer data is not used for AI model training, enhancing privacy assurances. However, the absence of explicit security headers (e.g., CSP, HSTS) and lack of published security policies or incident response plans indicate areas for improvement. No vulnerabilities or exposed sensitive data were detected in the analysis. The security score is good but could be enhanced by publishing more detailed security documentation and implementing additional HTTP security headers.

Recommendations

  1. Implement and publish a comprehensive security policy and incident response plan on the website.
  2. Add HTTP security headers such as Content Security Policy (CSP), Strict-Transport-Security (HSTS), and X-Frame-Options to enhance protection.
  3. Provide a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Include contact information for a Data Protection Officer or privacy contact to improve transparency.
  5. Regularly review and update third-party scripts and dependencies to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
insaight
Description
Sichern Sie sich rund um die Uhr erreichbare Kundenbetreuung ohne Warteschleifen. Mit unserem DSGVO-konformen KI-VoiceBot optimieren Sie Service & Kosten.
Key services
24/7 AI customer service, KI-VoiceBot, Dashboard for support insights and control
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow, Google Fonts, jQuery, Google Tag Manager, Smartlook, Apollo.io, Iubenda Cookie Solution
Frameworks
Webflow CMS
Platforms
Webflow Hosting
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • Data hosting exclusively in Germany
  • No data used for model training

Analytics and tracking

Services
Google Analytics, Smartlook
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
LinkedIn Insight Tag, Smartlook
Marketing tools
Apollo.io
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. Strong focus on GDPR compliance and data privacy
  3. Use of reputable third-party services for cookie consent and analytics
  4. No direct contact emails or phone numbers publicly listed, only contact form
  5. No explicit security policy or incident response information published
  6. WHOIS data is not publicly available, indicating privacy protection
Technical notes

Notes

The website is built on the Webflow platform, utilizing modern web technologies including jQuery, Google Fonts, Google Tag Manager, Smartlook for session recording, and Apollo.io for marketing tracking. The site is well-optimized for mobile devices and demonstrates fast loading times. SEO practices are good with proper meta tags and Open Graph data. The use of iubenda for cookie consent ensures compliance with privacy regulations. Hosting appears to be via Webflow's infrastructure, which is reliable and performant. There is no evidence of technical debt or outdated libraries. Opportunities exist to enhance security headers and publish more detailed security documentation to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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