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Security report for infusionsoft.com

Keap · Technology · United States

Medium risk. 2 critical or high findings in SSL/TLS and Security headers.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

Keap is a well-established SaaS company specializing in CRM and marketing automation solutions tailored for small businesses. With over 20 years in the market and a customer base exceeding 200,000, Keap positions itself as a leading platform helping small businesses streamline sales, marketing, and customer management. The website reflects a mature digital presence with professional design, clear navigation, and comprehensive service offerings. Technically, the site leverages modern JavaScript libraries, marketing automation tools like Marketo, and analytics services including Google Analytics and Crazy Egg, hosted behind Cloudflare DNS for performance and security. Security posture is solid with HTTPS enforced and domain transfer protections in place, though improvements such as enabling DNSSEC and publishing a security.txt file could enhance trust further. Privacy compliance is well addressed with visible privacy and cookie policies and consent mechanisms. Overall, Keap's website demonstrates strong business credibility, technical maturity, and a secure environment suitable for its target audience of small businesses.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching infusionsoft.com

This scan found 14 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
45
Email security
70
DNS health
85
Network security
100
GDPR outside view
100
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention infusionsoft.com, from OffSeq Breach.

Total records
15,530
Employees
5
Customers
15,439
Third parties
86
Weak passwords
11%

Latest record dated 2026-01-10 · 1,461 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for infusionsoft.com.

Select it in the checkout above.

Masked preview

  • –athena.infusionsoft.com2026-01-10
  • –athena.infusionsoft.com2025-07-22
  • –signin.infusionsoft.com2025-07-19
  • –athena.infusionsoft.com2025-07-03
  • –preview.infusionsoft.com2025-06-24

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Keap operates in the technology sector, focusing on CRM and automation software for small businesses. Its business model is subscription-based SaaS, offering a suite of tools including sales automation, lead capture, email and text marketing, appointment scheduling, and invoicing. The company benefits from a strong market position as a top HubSpot alternative, supported by extensive customer testimonials and industry recognition. The parent company is Thryv, Inc., indicating corporate backing and scale. Keap's ecosystem includes partnerships with Infusionsoft for account management. The website's marketing and analytics integrations suggest a data-driven approach to customer acquisition and retention. The clear presentation of contact phone numbers and login portals supports customer engagement and service continuity.

Security posture

The website demonstrates a good security posture with HTTPS enabled and domain status set to clientTransferProhibited, preventing unauthorized domain transfers. Use of Cloudflare DNS adds resilience and performance benefits. No security headers were explicitly detected in the HTML content, suggesting room for improvement by adding headers like Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options. No exposed sensitive data or vulnerable libraries were found. However, the absence of a published security policy or incident response contact limits transparency in handling security incidents. The site uses multiple third-party marketing and analytics scripts, which should be regularly audited to mitigate supply chain risks. Overall, the security posture is solid but could be enhanced with additional headers and explicit incident response information.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Publish a security.txt file to provide clear vulnerability disclosure and incident response contacts.
  3. Implement and enforce security headers such as CSP, HSTS, and X-Frame-Options to harden the website against common attacks.
  4. Provide explicit security policy and incident response contact information on the website to increase transparency and trust.
  5. Regularly audit third-party scripts and libraries for vulnerabilities and update them promptly.

Contact details published on the site

Addresses
Legal name
Thryv, Inc.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Keap
Description
Keap is the leading small business CRM and automation platform built exclusively to help small businesses save time and grow without the chaos.
Key services
CRM, Marketing automation, Sales automation, Lead capture, Email and text marketing, Appointment scheduling, Invoicing and payments
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery 3.7.0, Marketo marketing automation, Crazy Egg tracking, Google Tag Manager, Cloudflare DNS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • Use of Cloudflare DNS
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Marketo, Crazy Egg
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads
Tracking pixels
Marketo, Crazy Egg, Facebook Pixel
Marketing tools
Marketo, Crazy Egg
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Strong focus on small business CRM and automation solutions.
  3. Use of multiple marketing and analytics tools indicates mature digital marketing.
  4. No signs of blocking or WAF challenges.
  5. No exposed sensitive data or obvious security misconfigurations.
  6. Privacy and cookie policies are present with consent mechanisms.
  7. Contact phone number clearly displayed in header.
  8. No explicit security policy or incident response contact found publicly.
  9. No vulnerability disclosure or security.txt found.
Technical notes

Notes

The website uses a modern tech stack including JavaScript, jQuery 3.7.0, and integrates marketing automation tools like Marketo and Crazy Egg for user behavior tracking and analytics. Google Tag Manager is used for managing tags efficiently. Hosting and DNS are managed via Cloudflare, providing CDN and security benefits. The site is mobile-optimized with responsive design and accessibility features, contributing to excellent user experience. SEO is supported by proper meta tags, Open Graph, Twitter cards, and JSON-LD structured data. No CMS was explicitly detected, suggesting a custom or proprietary platform. Performance appears fast with preconnect and preload hints for resource optimization. Overall, the technical infrastructure is robust, scalable, and aligned with best practices for a SaaS business website.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 79/100Low25 findingsView report
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