Bundesamt für Familie und zivilgesellschaftliche Aufgaben · Government · Germany
Medium risk. 4 critical or high findings in Security headers and Network security.
The website www.hilfetelefon.de is a professionally maintained, government-backed platform operated by the Bundesamt für Familie und zivilgesellschaftliche Aufgaben. It provides a nationwide, free, and anonymous counseling service for women affected by violence, accessible 24/7 via phone (116 016) and online channels. The service supports diverse audiences including women of all nationalities, with and without disabilities, as well as relatives and professionals. The site is well-branded, accessible, and offers multilingual support including sign language and easy language options. Technically, the site is built on TYPO3 CMS, hosted by domainfactory in Germany, and uses Matomo analytics with strong privacy controls such as IP anonymization and opt-out cookies. The site demonstrates good mobile optimization, accessibility, and SEO practices. Security-wise, while HTTPS is implied and cookie consent is robust, explicit security headers and incident response policies are not publicly documented, representing an area for improvement. Overall, the website exhibits a strong security posture with no detected vulnerabilities or blocking mechanisms. The WHOIS data aligns with the site's government affiliation, supporting legitimacy. Privacy compliance is well addressed with comprehensive policies and consent mechanisms. The site is trustworthy, professional, and serves an essential social function. Strategic recommendations include enhancing security headers, publishing a security policy and incident response contacts, and considering a vulnerability disclosure program to further strengthen trust and security culture.
Scanned
NIS2 Art. 21(2)
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
4 findings rated critical or high. Fix these first.
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
Forces HTTPS connections
What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"
Prevents clickjacking attacks
What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"
Controls resources the browser is allowed to load
What to do: Implement a Content-Security-Policy appropriate for your application
Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.
Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer
What to do: Consider restricting access to FTP or implementing strong authentication
Need hands-on remediation? Email guard@offseq.com
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Each check with its score, findings and the evidence it collected.
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
Not counted
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Leaked records that mention hilfetelefon.de, from OffSeq Breach.
3 subdomains affected
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Breach keeps ingesting new leaks, so these numbers can grow between scans.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Automated reading of the public site. Ratings are indicative.
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
Retrieved 2026-10-25
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