Skip to main content

Security report for hextom.com

Hextom Inc · E-commerce · Canada

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Hextom Inc is a Canadian SaaS company specializing in e-commerce software solutions, primarily serving Shopify and BigCommerce merchants. With over 270,000 active users and a strong market position as a top-rated Shopify partner, Hextom offers a suite of apps focused on marketing, sales optimization, and store management. Their website is professionally designed using WordPress and Elementor, reflecting a mature digital presence with good content quality and user experience. Technically, the site uses modern web technologies and is hosted on AWS infrastructure, but there is room for improvement in security practices such as enabling DNSSEC and implementing security headers. Privacy compliance is basic, with a cookie consent mechanism present but no visible privacy policy or terms of service pages. Overall, the business credibility is high, supported by extensive customer reviews and testimonials.

Scanned

This is an earlier scan of hextom.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hextom.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
55
DNS health
80
Network security
100
GDPR outside view
83
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Hextom operates in the e-commerce SaaS sector, targeting merchants on Shopify and BigCommerce platforms. Their business model revolves around subscription-based apps that enhance store functionality and sales. The company has established a significant user base and brand trust, leveraging partnerships with major e-commerce platforms. Their product portfolio addresses common merchant challenges including marketing automation, sales boosts, and inventory management. The lack of visible direct contact information on the homepage suggests a focus on digital self-service and app store channels. Growth indicators include a large number of reviews and a high star rating, positioning Hextom as a competitive player in the e-commerce tools market.

Security posture

The website enforces HTTPS and benefits from domain registration protections such as clientDeleteProhibited status. However, the absence of DNSSEC and security headers reduces the overall security posture. No explicit security policies or incident response contacts are published, which is a gap in transparency and readiness. The presence of a cookie consent mechanism indicates some attention to privacy compliance, but the lack of a privacy policy and terms of service pages is a compliance risk. The Google Analytics plugin is present but not configured, limiting data collection and tracking risks. Overall, the security maturity is moderate but could be enhanced by adopting best practices in web security and compliance documentation.

Recommendations

  1. Enable DNSSEC on the domain to protect against DNS spoofing and improve DNS security.
  2. Implement and publish security headers such as Content Security Policy (CSP), HSTS, X-Frame-Options, and X-Content-Type-Options.
  3. Publish comprehensive privacy policy and terms of service pages to improve compliance and user trust.
  4. Add a security policy or security.txt file with incident response contact information to enhance transparency.
  5. Configure analytics tools properly or remove unused plugins to reduce attack surface and improve performance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Hextom Inc
Description
Hextom Inc is a SaaS company based in Toronto, ON, providing software products to help e-commerce businesses grow sales and manage stores efficiently. They offer apps for Shopify and BigCommerce, trusted by over 270,000 merchants with a 4.9 star rating and 38,000+ reviews.
Key services
Marketing apps, Sales optimization apps, Store management apps, Customer engagement, SEO and conversion optimization, Inventory management, Store automation
Content quality
good
Branding
consistent

Technology

Stack
WordPress 5.8.10, PHP, jQuery 3.6.0, Elementor, Droit Elementor Addons, Bootstrap 5, Google Fonts, FontAwesome, Owl Carousel, AOS (Animate On Scroll), Redux Framework
Frameworks
WordPress, Elementor
Platforms
Shopify, BigCommerce
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited and other EPP protections

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Marketing tools
Cookie Notice plugin for consent, Push marketing apps
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professionally designed WordPress site using Elementor and related plugins.
  2. Content is focused on e-commerce SaaS products for Shopify and BigCommerce.
  3. No explicit privacy policy or terms of service pages found in the scanned content.
  4. Cookie consent mechanism is implemented via a plugin.
  5. No direct contact emails or phone numbers found on the homepage content provided.
  6. Security posture is moderate but could be improved with DNSSEC and security headers.
  7. Google Analytics plugin is present but not configured, indicating limited analytics tracking.
  8. Customer testimonials and product reviews are prominently displayed, enhancing trust.
  9. No visible security.txt or vulnerability disclosure information found.
Technical notes

Notes

The website is built on WordPress 5.8.10 with Elementor and several plugins including Droit Elementor Addons and Makro Core. It uses modern front-end libraries such as jQuery 3.6.0, Bootstrap 5, Owl Carousel, and AOS for animations. Hosting is via AWS as indicated by DNS nameservers. The site is mobile responsive and SEO optimized with proper meta tags and structured data (JSON-LD). Performance is moderate, with some potential for optimization. The technical stack is mature but could benefit from updated security configurations and removal of unused or unconfigured plugins to reduce technical debt and risk.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 68/100 −1Medium33 findingsView report
  2. 69/100 +1Medium32 findingsView report
  3. 68/100Medium33 findingsView report
Reviews of this site

Share your experience with hextom.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review hextom.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.