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Security report for hextom.com

Hextom Inc · E-commerce · Canada

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Hextom Inc is a Toronto-based SaaS company specializing in software products designed to enhance e-commerce businesses, particularly those using Shopify and BigCommerce platforms. With a strong market presence as a top-rated Shopify partner trusted by over 270,000 merchants, Hextom offers a suite of apps focused on marketing, sales optimization, and store management. Their business model revolves around providing scalable SaaS solutions that help online merchants increase sales and streamline operations. Technically, the website is built on WordPress with Elementor, leveraging modern web technologies such as jQuery, Bootstrap, and various JavaScript libraries for enhanced user experience. Hosting is provided via Amazon AWS, ensuring reliable infrastructure. The site demonstrates good mobile optimization and SEO practices, although some accessibility features could be improved. From a security perspective, the site uses HTTPS and has domain status protections in place, but lacks DNSSEC and explicit security headers, which are recommended for enhanced security. The absence of a visible privacy policy and terms of service on the homepage is a compliance gap. Google Analytics is present but not fully configured, indicating room for improvement in analytics deployment. Overall, Hextom presents a credible and professional online presence with a solid business foundation. Strategic improvements in security headers, DNSSEC, and privacy documentation would strengthen their security posture and compliance standing.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching hextom.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
55
DNS health
80
Network security
100
GDPR outside view
83
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Hextom holds a strong position in the e-commerce SaaS market, particularly as a leading Shopify partner. Their competitive advantage lies in a broad portfolio of apps addressing key merchant needs such as marketing automation, sales boosting, and store management. The company targets online merchants seeking to optimize store performance and customer engagement. Their growth is evidenced by a large active user base and positive customer reviews. Partnerships with major e-commerce platforms like Shopify and BigCommerce enhance their ecosystem integration and market reach. The business model is subscription-based SaaS, generating recurring revenue streams. Strategic focus on technology and design-driven solutions supports sustained market relevance.

Security posture

The current security maturity level is moderate. The use of HTTPS and domain registration protections are positive indicators. However, the lack of DNSSEC and missing security headers such as Content-Security-Policy and X-Frame-Options represent vulnerabilities that could be exploited. No evidence of exposed sensitive data or malware was found. Compliance gaps include missing privacy and terms of service pages, which are critical for GDPR and other regulations. Incident response readiness and security culture indicators are not publicly visible. Overall, the security posture is adequate but requires enhancements to meet best practices and regulatory requirements.

Recommendations

  1. Enable DNSSEC on the domain to protect against DNS spoofing and improve domain security.
  2. Implement comprehensive HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Publish clear and comprehensive privacy policy and terms of service documents accessible from the homepage.
  4. Fully configure Google Analytics with proper tracking codes and ensure privacy compliance with user consent.
  5. Conduct a security audit to verify secure form handling and implement anti-CSRF protections.

Contact details published on the site

Addresses
Legal name
Hextom Inc
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Hextom Inc
Description
Hextom Inc. is a SaaS company based in Toronto, ON, providing software products to help e-commerce businesses grow sales and manage stores efficiently. They offer apps for Shopify and BigCommerce, trusted by over 270,000 merchants with a 4.9 star rating and 38,000+ reviews.
Key services
Marketing apps, Sales optimization apps, Store management apps, Customer engagement, SEO and conversion optimization, Inventory management, Store automation
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Bootstrap, Elementor, WordPress, PHP, Google Fonts, FontAwesome, Isotope.js, Owl Carousel, AOS (Animate On Scroll), Parallax.js
Frameworks
WordPress, Elementor
Platforms
Shopify, BigCommerce
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
65/100
Good practices seen
  • HTTPS enabled
  • Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited

Analytics and tracking

Services
Google Analytics (via MonsterInsights plugin)
Tracking level
moderate
Privacy practices
basic

Advertising

Marketing tools
Google Fonts, Elementor, Owl Carousel, AOS
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional SaaS provider for e-commerce platforms Shopify and BigCommerce.
  2. Content is rich with product descriptions, customer testimonials, and business information.
  3. No explicit privacy or terms of service pages found on the homepage HTML content.
  4. Cookie consent mechanism is implemented with a cookie notice plugin.
  5. No direct contact emails or phone numbers found in the provided HTML content.
  6. Website uses modern web technologies and is hosted on AWS infrastructure.
  7. No DNSSEC enabled for domain, which is a minor security gap.
  8. No explicit security headers detected in HTML source.
  9. Google Analytics plugin present but not configured with UA code.
  10. No WAF or security challenge detected; site content is fully accessible.
Technical notes

Notes

The website infrastructure is modern and leverages a popular CMS (WordPress) with Elementor for page building. The tech stack includes widely used libraries and frameworks ensuring compatibility and ease of maintenance. Hosting on AWS provides scalability and reliability. Performance is moderate with room for optimization, particularly in loading times and accessibility features. The site is mobile responsive and SEO optimized with proper meta tags and structured data. Technical debt appears low, but security-related technical improvements are recommended to reduce risk and enhance compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100 +1Medium32 findingsView report
  2. 68/100Medium33 findingsView report
  3. 68/100Medium33 findingsView report
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