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Security report for helpkit.so

HelpKit – Build your Knowledge Base with the ease of Notion · Technology · N/a

Medium risk. 8 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

HelpKit is a small technology-focused SaaS company that provides a platform to turn Notion documents into professional knowledge bases and self-service help centers. The business targets developers and companies seeking no-code solutions for documentation and customer support. The website is well-designed, mobile-optimized, and uses modern web technologies including Nuxt.js, Tailwind CSS, and integrates analytics and marketing tools such as Plausible Analytics, Google Tag Manager, and MailerLite. Despite the professional presentation, the absence of WHOIS registration data and lack of explicit privacy or cookie policies reduce the overall trustworthiness and compliance posture. Security practices are generally good with HTTPS and no exposed sensitive data, but security headers and incident response contacts are missing. Overall, the website presents a credible business offering with room for improvement in transparency and security documentation.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching helpkit.so

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
30
Email security
83
DNS health
30
Network security
100
GDPR outside view
53
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

HelpKit operates in a niche market providing knowledge base solutions leveraging Notion, positioning itself as a developer-friendly SaaS platform. The business model is subscription or freemium-based SaaS with value-added widgets and hosting. The target audience includes startups, SMBs, and developers needing fast, no-code documentation sites. The company shows good branding consistency and positive user ratings. However, the lack of detailed company registration or contact information limits full business credibility assessment. The use of Firebase for hosting assets and integration with marketing tools indicates a modern cloud-based infrastructure. No partnerships or subsidiaries were identified from the data.

Security posture

The website enforces HTTPS and uses deferred and async loading for scripts, which is positive for performance and security. However, the absence of key security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options is a gap. No explicit security policies, incident response contacts, or vulnerability disclosure mechanisms are present, which could hinder incident handling and user trust. The WHOIS data absence is a concern for domain legitimacy. No vulnerabilities or malicious indicators were detected in the visible content or scripts. Overall, the security posture is moderate but could be enhanced by adding security headers, policies, and contact points.

Recommendations

  1. Implement and publish comprehensive privacy and cookie policies with GDPR compliance details.
  2. Add security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to improve protection against common web attacks.
  3. Provide clear contact information for security incidents and consider publishing a security.txt file or vulnerability disclosure policy.
  4. Clarify domain registration details or ensure WHOIS data is properly published to improve business credibility.
  5. Regularly audit third-party scripts and dependencies to mitigate risks from external libraries.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HelpKit – Build your Knowledge Base with the ease of Notion
Description
Turn your Notion docs into a hosted self-service help center or documentation site for your customers – no code required. Get started for free! HelpKit is super fast, has widgets and much more.
Key services
Hosted self-service help center, Documentation site creation, Widgets integration
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Nuxt.js, Tailwind CSS, Google Tag Manager, Plausible Analytics, MailerLite
Frameworks
Nuxt.js
Performance
fast
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML
  • Use of async and defer on scripts

Analytics and tracking

Services
Plausible Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Plausible Analytics
Marketing tools
MailerLite
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is fully accessible with no blocking or WAF challenge
  2. No explicit privacy, cookie, or terms of service policies found on the main page
  3. No contact emails or phone numbers explicitly provided in the HTML content
  4. Use of modern web technologies and analytics tools
  5. No security.txt or vulnerability disclosure information found
  6. No certifications or security frameworks mentioned
  7. Content is focused on SaaS knowledge base service leveraging Notion
  8. No suspicious or malicious indicators detected in content or scripts
Technical notes

Notes

The website is built using Nuxt.js framework with Tailwind CSS for styling, indicating a modern and maintainable front-end architecture. Hosting assets on Firebase Storage suggests cloud scalability. The site uses asynchronous loading for analytics and marketing scripts, improving page load performance. SEO is supported by comprehensive meta tags, Open Graph tags, and JSON-LD structured data describing the organization and web application. Accessibility is basic but present. No CMS detected, likely a custom or static site generated by Nuxt.js. Performance is fast with good mobile optimization. Technical risks include missing security headers and incomplete privacy compliance documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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