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Security report for govdelivery.com

Granicus · Government · United States

Low risk. 2 critical or high findings in Security headers.

Security score

82/100

Risk levelLow

0–100, higher is better. How it is calculated

Granicus is a well-established enterprise technology company founded in 1999, specializing in digital engagement and citizen experience platforms for government organizations. Their comprehensive suite of cloud-based solutions, including Government Experience Cloud, Service Cloud, Engagement Cloud, and AI-powered digital agents, positions them as a leader in the public sector technology market. The website reflects a mature digital presence with professional design, clear navigation, and extensive content tailored to government clients. Technically, the site is built on WordPress with modern integrations such as Google Tag Manager, New Relic monitoring, and interactive video embeds, hosted likely on AWS infrastructure. Security posture is solid with HTTPS enforced and domain transfer protections, though DNSSEC is not enabled and explicit security policies are absent. Privacy compliance is weak due to missing privacy and cookie policies. Overall, the site demonstrates high business credibility and trustworthiness but would benefit from enhanced privacy and security disclosures.

Scanned

This is an earlier scan of govdelivery.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching govdelivery.com

This scan found 14 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
25
Email security
100
DNS health
85
Network security
100
GDPR outside view
88
Average
82

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Granicus operates primarily in the government technology sector, targeting local, state, federal, and special district government entities. Their business model is SaaS and digital services focused on improving government-citizen interactions and operational efficiency. The company leverages a strong partnership ecosystem, including integrations with govDelivery, Host Compliance, and OpenForms. Granicus maintains a large customer base with over 7,000 government organizations and 330 million people connected. Their market position is strong, supported by customer success stories, awards, and a consistent brand presence. The company emphasizes innovation with AI-powered agents and digital transformation services, indicating a growth-oriented strategy.

Security posture

The website employs HTTPS with a valid SSL certificate and uses clientTransferProhibited status to protect domain ownership. However, DNSSEC is not enabled, which is a recommended security enhancement. No explicit security headers were detected in the provided data, and there is no visible security policy or incident response information published. The site uses reputable third-party services for monitoring and analytics, such as New Relic and Google Tag Manager. No vulnerabilities or exposed sensitive data were identified in the HTML content. The absence of privacy and cookie policies suggests a gap in compliance readiness. Overall, the security posture is good but could be improved with additional security controls and transparency.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Publish comprehensive privacy and cookie policies with clear GDPR compliance statements and consent mechanisms.
  3. Implement and publish a formal security policy and incident response plan accessible to users.
  4. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security to improve browser security.
  5. Include verified company contact emails and phone numbers on the website to improve transparency and user trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Granicus
Description
Citizen Experience Platform Transforming How Governments Serve. Granicus technology connects 330M people & 7,000+ government organizations.
Key services
Government Experience Cloud, Service Cloud, Engagement Cloud, Operations Cloud, Government Experience Agent (GXA), Digital agency & consulting services
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress CMS, Yoast SEO plugin, Google Tag Manager, New Relic monitoring, Wistia video embeds, Storylane interactive demos, Typekit fonts, jQuery, Slick slider
Frameworks
WordPress
Platforms
AWS (inferred from AWS DNS servers)
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Client transfer prohibited domain status

Analytics and tracking

Services
New Relic, Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
New Relic
Marketing tools
New Relic, Wistia, Storylane
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Content is comprehensive and targeted at government clients.
  3. No explicit privacy or cookie policies found on the homepage HTML.
  4. Multiple external trusted domains linked, including social media and partner sites.
  5. Uses modern web technologies and analytics tools.
  6. No signs of blocking or WAF challenges.
  7. No visible contact emails or phone numbers in the provided HTML snippet.
  8. No security.txt or vulnerability disclosure information found.
  9. Strong branding and consistent messaging throughout the site.
Technical notes

Notes

The website is built on WordPress CMS with a modern and responsive design optimized for mobile devices. It uses a variety of third-party libraries and services including Typekit for fonts, Wistia for video hosting, Storylane for interactive demos, and Slick slider for UI components. Google Tag Manager and New Relic are integrated for analytics and performance monitoring. Hosting appears to be on AWS infrastructure, inferred from DNS servers. The site demonstrates good SEO practices with Yoast SEO plugin and structured data (JSON-LD) for rich search results. Performance is moderate, with asynchronous loading of scripts and optimized images. Accessibility features are present but could be further enhanced. Overall, the technical implementation is robust with opportunities for modernization in security and privacy compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 83/100Low22 findingsView report
  2. 83/100 +13Low22 findingsView report
  3. 70/100Medium27 findingsView report
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