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Security report for govdelivery.com

Granicus · Government · United States

Low risk. 2 critical or high findings in Security headers.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

Granicus is a well-established enterprise company founded in 1999, specializing in government-focused digital experience platforms and services. Their offerings include a comprehensive Government Experience Cloud suite, digital engagement tools, and AI-powered digital agents designed to enhance citizen-government interactions. The company serves a broad range of public sector entities including local, state, and federal governments, education, special districts, and destinations. Their market position is strong, supported by a large network connecting over 330 million people and 7,000 government organizations. Technically, the website is built on WordPress CMS, leveraging modern web technologies such as Google Tag Manager, New Relic for monitoring, Wistia for video content, and Storylane for interactive demos. Hosting appears to be on AWS infrastructure. The site demonstrates excellent design quality, mobile optimization, and SEO practices, though some minor performance improvements could be considered. From a security perspective, the site uses HTTPS with a valid SSL certificate and employs monitoring tools like New Relic and Sentry. However, it lacks DNSSEC, explicit security headers, and published security policies or incident response information. Privacy and cookie policies are not explicitly found in the provided content, indicating room for improvement in privacy compliance. Overall, Granicus presents a high level of business credibility and technical maturity with a solid security posture. Strategic recommendations include enabling DNSSEC, publishing comprehensive privacy and security policies, implementing cookie consent mechanisms, and enhancing security headers to further strengthen their security and compliance stance.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching govdelivery.com

This scan found 14 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
25
Email security
100
DNS health
80
Network security
100
GDPR outside view
100
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Granicus operates as a B2B SaaS and digital services provider targeting government and public sector organizations. Their competitive advantage lies in their extensive network reach, comprehensive product suite tailored for government needs, and integration of AI technologies for enhanced citizen engagement. Revenue streams likely include subscription-based software services, consulting, and digital agency offerings. The company targets government agencies at all levels, education sectors, and special districts, positioning itself as a trusted partner in digital government transformation. Their partnership ecosystem includes specialized service portals such as govDelivery, Host Compliance, and OpenForms. Growth indicators include a large user base, multiple regional sites, and active content marketing through blogs, webinars, and success stories.

Security posture

Granicus demonstrates a mature security posture with HTTPS enforced and use of advanced monitoring tools. However, the absence of DNSSEC, security.txt, vulnerability disclosure, and explicit security policies indicates gaps in transparency and proactive security communication. No exposed sensitive data or vulnerable libraries were detected in the provided content. The lack of cookie consent mechanisms and privacy policy reduces GDPR compliance confidence. Incident response readiness and security culture indicators are not publicly visible, suggesting an opportunity to improve trust through published security documentation and contact channels.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Publish a comprehensive privacy policy and cookie consent mechanism to improve GDPR compliance.
  3. Implement and publish security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options.
  4. Create and maintain a vulnerability disclosure policy or security.txt file to foster responsible reporting.
  5. Provide clear security policy and incident response contact information to improve transparency and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Granicus
Description
Citizen Experience Platform Transforming How Governments Serve. Granicus technology connects 330M people & 7,000+ government organizations.
Key services
Government Experience Cloud, Service Cloud, Engagement Cloud, Operations Cloud, Government Experience Agent (GXA), GXI Enterprise, GXI Foundations, Agenda & Meeting Management, Digital Services & Forms, Digital Communication & Engagement
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress CMS, Yoast SEO plugin, Google Tag Manager, New Relic monitoring, Wistia video player, Storylane interactive demos, Typekit fonts, Sentry error tracking
Frameworks
WordPress
Platforms
AWS (inferred from AWS DNS servers)
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Client transfer prohibited domain status
  • Use of security monitoring tools (New Relic, Sentry)

Analytics and tracking

Services
Google Tag Manager, New Relic, Sentry
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
New Relic, Sentry
Marketing tools
Drift Chat (commented out), Storylane
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong focus on government digital services and citizen engagement.
  3. Multiple language and regional versions available.
  4. Use of modern web technologies and analytics tools.
  5. No explicit privacy or cookie policies found on the homepage HTML provided.
  6. No visible contact emails or phone numbers on the homepage HTML.
  7. Social media presence is strong and consistent with brand.
  8. No security.txt or vulnerability disclosure information found.
  9. No explicit security policy or incident response information found.
Technical notes

Notes

The website is built on a modern WordPress CMS platform with integration of multiple third-party services for analytics, monitoring, and media delivery. The use of Google Tag Manager, New Relic, and Sentry indicates a focus on performance and error tracking. Hosting on AWS infrastructure provides scalability and reliability. The site is well-optimized for mobile devices and SEO, with structured data and Open Graph tags implemented. Some technical debt is noted in the absence of DNSSEC and security headers. Performance is moderate, with potential for optimization in script loading and asset management. Overall, the technical infrastructure supports a robust digital presence suitable for an enterprise government technology provider.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 82/100 −1Low22 findingsView report
  2. 83/100 +13Low22 findingsView report
  3. 70/100Medium27 findingsView report
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