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Security report for gotoresolve.com

LogMeIn · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

LogMeIn Resolve is a comprehensive unified endpoint management software solution designed for modern IT operations, targeting IT professionals and MSPs. The platform integrates remote monitoring, management, support, automation, and AI-powered insights to streamline IT workflows and enhance endpoint security. The website demonstrates a mature digital presence with modern technologies such as Next.js and React, hosted on Sitecore Cloud, ensuring fast performance and mobile optimization. Security posture is strong with HTTPS enforcement, security headers, and consent management, although direct incident response contacts are not prominently displayed. The absence of WHOIS data in the raw output is a limitation but does not detract from the overall legitimacy indicated by the website content and branding. Strategic recommendations include enhancing incident response visibility and continuous security audits.

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching gotoresolve.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
77
DNS health
80
Network security
100
GDPR outside view
73
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

LogMeIn operates in the technology sector as an enterprise SaaS provider specializing in IT management and remote support solutions. The company leverages partnerships with domains like goto.com and gotomypc.com to extend its market reach. Its business model focuses on subscription-based software services targeting IT departments and MSPs, emphasizing automation, AI, and security. The website features multiple customer case studies and certifications, reinforcing its market leadership and trustworthiness. The company maintains comprehensive privacy and cookie policies aligned with GDPR requirements, supporting its global customer base.

Security posture

The website exhibits a high level of security maturity with enforced HTTPS, robust security headers, and a content security policy. No exposed sensitive data or vulnerable libraries were detected in the analysis. Privacy compliance is well addressed with clear policies and consent mechanisms. However, the lack of a publicly visible incident response or security contact channel is a gap that could impact rapid vulnerability reporting and response. Overall, the security culture appears strong but could benefit from enhanced transparency in incident handling.

Recommendations

  1. Publish clear incident response and security contact information to improve vulnerability reporting and trust.
  2. Regularly review and update third-party scripts and libraries to mitigate potential vulnerabilities.
  3. Enhance transparency around data retention policies and user data handling to strengthen privacy compliance.
  4. Implement additional user education on security best practices and privacy policies within the website.
  5. Consider publishing a security whitepaper or compliance certifications to further build customer confidence.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
LogMeIn
Description
LogMeIn Resolve offers unified endpoint management software designed to simplify IT operations with tools for automation, remote monitoring, patch management, antivirus, and AI-powered insights.
Key services
Unified Endpoint Management, Remote Monitoring and Management, Remote Access and Support, Patch Management, Managed Antivirus, Helpdesk and Ticketing, AI-powered IT Insights
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, JavaScript, CSS, Google Tag Manager, TrustArc Consent Management
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Content Security Policy implemented
  • Cookie consent management
  • No exposed sensitive data detected

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
AB Tasty, TrustArc
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong focus on IT management and endpoint security solutions.
  3. Comprehensive privacy and cookie policies with consent mechanisms.
  4. Use of modern web technologies and frameworks.
  5. No signs of malicious or suspicious content.
  6. Multiple customer case studies and trust signals present.
  7. No direct company contact emails or phone numbers found in the HTML content; contact primarily via forms and support portals.
Technical notes

Notes

The website is built using modern web technologies including React and Next.js, hosted on Sitecore Cloud, which provides a scalable and performant infrastructure. The site is well-optimized for mobile devices and accessibility, with proper SEO meta tags and structured navigation. Integration of marketing and analytics tools like Google Tag Manager and TrustArc indicates a mature digital marketing strategy. The technical implementation supports a fast and reliable user experience with no critical technical debt or performance bottlenecks detected.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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