Skip to main content

Security report for gotomypc.com

GoTo · Technology · United States

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

GoToMyPC is a well-established remote desktop software provider offering secure, reliable, and easy-to-use remote access solutions for individuals and businesses. The company positions itself as an industry leader with over 20 years of experience, providing a comprehensive suite of features including antivirus protection, multi-factor authentication, and productivity tools. The website reflects a mature digital presence with strong branding, customer testimonials, and multiple trust badges, reinforcing its market position. Technically, the website employs modern web technologies and integrates advanced analytics and marketing tools such as Google Tag Manager, AB Tasty, and Microsoft Application Insights. The site is optimized for mobile devices and accessibility, with clear navigation and fast performance. Privacy and cookie compliance are well addressed through TrustArc consent management and detailed policy documents. Security-wise, GoToMyPC demonstrates strong best practices including end-to-end encryption, multi-factor authentication, and session security features. However, explicit security headers are not visibly present in the HTML content, and public incident response or vulnerability disclosure information is not found, representing areas for improvement. Overall, the website and business exhibit a high level of professionalism, security awareness, and compliance, with no indications of malicious activity or content blocking. The WHOIS data for the subdomain is unavailable but consistent with standard subdomain management practices, not detracting from legitimacy.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching gotomypc.com

This scan found 18 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
52
Security headers
30
Email security
85
DNS health
80
Network security
100
GDPR outside view
100
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention gotomypc.com, from OffSeq Breach.

Total records
23,789
Employees
1
Customers
23,743
Third parties
45
Weak passwords
6%

Latest record dated 2025-07-20 · 10 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for gotomypc.com.

Select it in the checkout above.

Masked preview

  • –www.gotomypc.com2025-07-20

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

GoToMyPC operates in the technology sector, focusing on remote access software delivered via a subscription SaaS model. Its target customers include individual users and small to medium businesses requiring secure remote desktop access. The company leverages a strong brand presence and a broad product ecosystem under the GoTo and LogMeIn umbrella, including related communication and support products. The business model emphasizes security, ease of use, and productivity enhancements, supported by extensive customer support and global phone presence. The presence of affiliate programs and marketing tools indicates active customer acquisition strategies. The company maintains a consistent and professional online presence with clear trust signals and compliance adherence.

Security posture

The security posture of GoToMyPC is robust, featuring industry-standard encryption (256-bit AES), multi-factor authentication, single sign-on, and session security controls such as host screen blanking and device locking. Complimentary antivirus powered by Bitdefender adds an additional layer of protection. The website enforces privacy and cookie consent mechanisms compliant with GDPR. However, the absence of visible HTTP security headers (e.g., CSP, HSTS) and lack of publicly available incident response or vulnerability disclosure policies suggest room for enhancement in transparency and defense-in-depth. No vulnerabilities or exposed sensitive data were detected in the content. Overall, the security maturity is high but could benefit from improved header implementation and public security communication.

Recommendations

  1. Implement and publish HTTP security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to enhance browser security.
  2. Establish and publicly disclose a vulnerability disclosure policy and incident response contact information to improve transparency and trust.
  3. Regularly audit and update third-party libraries and scripts to mitigate potential vulnerabilities.
  4. Enhance visibility of certifications and compliance frameworks on the website to strengthen security credibility.
  5. Continue to maintain and improve privacy compliance mechanisms, including clear data retention policies and user rights information.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
GoTo
Description
GoToMyPC provides remote desktop software enabling users to access their Mac or PC from anywhere on any device with market-leading security features and productivity tools.
Key services
Remote desktop access, File transfer, Remote printing, Guest access, Antivirus protection
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, AB Tasty, Qualified, Microsoft Application Insights, TrustArc Consent Management, YouTube Player API
Platforms
Web, Mobile (iOS, Android apps)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • 256-bit AES encryption
  • Multi-factor authentication
  • Single sign-on
  • Limited login attempts
  • End-to-end authentication
  • Complimentary antivirus
  • Host screen blanking
  • Lock device on disconnect
  • One-time passwords

Analytics and tracking

Services
Microsoft Application Insights, Google Tag Manager, Google Optimize, AB Tasty, Qualified
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
AB Tasty
Tracking pixels
Google Optimize, AB Tasty, Qualified
Marketing tools
AB Tasty, Qualified
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed with clear navigation and rich content.
  2. Strong focus on security and privacy with detailed explanations and white papers.
  3. Multiple trust badges and customer testimonials enhance credibility.
  4. Comprehensive privacy and cookie policies with consent mechanisms implemented.
  5. Use of modern analytics and marketing tools with consent management.
  6. No signs of malicious or suspicious content.
  7. WHOIS data for subdomain is unavailable but consistent with standard subdomain practice.
Technical notes

Notes

The website uses a modern technology stack including JavaScript frameworks, Google Tag Manager, AB Tasty for A/B testing, Qualified for chat, and Microsoft Application Insights for telemetry. It integrates TrustArc for cookie consent management, ensuring GDPR compliance. The site is mobile-optimized with responsive design and accessibility considerations. Performance appears fast with efficient resource loading. The use of multiple analytics and marketing tools indicates a mature digital marketing strategy. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed in the content. Overall, the technical infrastructure supports a professional and scalable web presence with opportunities to enhance security headers and public documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with gotomypc.com. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review gotomypc.com.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.