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Security report for getgist.com

Gist · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Gist is a mature SaaS company founded in 2016, offering an all-in-one platform that integrates email marketing automation, live chat, help desk, CRM, chatbots, and marketing automation. The company targets small to medium businesses and marketing agencies seeking to consolidate multiple tools into a single platform. The website is professionally designed, mobile-optimized, and rich in content, including customer testimonials and detailed product descriptions. Technically, the site is built on WordPress with modern frameworks and integrates multiple analytics and marketing tools, reflecting a high level of digital maturity. Security posture is good with HTTPS enforced and domain registration secured, though some improvements are recommended such as enabling DNSSEC and publishing explicit security policies. Privacy compliance is partial, with privacy and terms pages present but lacking a cookie consent mechanism. Overall, the site is trustworthy and well-positioned in its market segment.

Scanned

This is an earlier scan of getgist.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching getgist.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
15
Email security
85
DNS health
85
Network security
100
GDPR outside view
53
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Gist competes in the competitive SaaS CRM and marketing automation space, positioning itself as a cost-effective alternative to multiple standalone tools like Intercom and Zendesk. Its business model is subscription-based with a free tier to attract small teams and startups. The company emphasizes customer success and support, as evidenced by testimonials and a 4.8/5 rating across multiple review platforms. The integration of multiple marketing and support features into one platform is a key competitive advantage. The company maintains active social media channels and uses affiliate marketing programs to expand reach. The lack of explicit contact information on the homepage suggests a focus on digital self-service and app-based support.

Security posture

The website enforces HTTPS and uses Cloudflare as its registrar and hosting provider, which adds a layer of security and performance. The domain status clientTransferProhibited prevents unauthorized domain transfers. However, DNSSEC is not enabled, which is a recommended best practice for DNS security. The site uses multiple third-party analytics and marketing scripts, which increases the attack surface but no vulnerable libraries or exposed sensitive data were detected in the HTML. There is no published security policy or incident response contact, which is a gap in transparency and readiness. No security.txt or vulnerability disclosure policy is found. Overall, the security posture is good but could be improved with additional policies and DNS security.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
  2. Implement a visible cookie consent banner to comply fully with GDPR and other privacy regulations.
  3. Publish a dedicated security policy and incident response contact information on the website.
  4. Add a vulnerability disclosure or security.txt file to encourage responsible reporting of security issues.
  5. Implement and verify HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Gist
Description
Gist is an all-in-one growth software that serves as a central source of truth through the entire customer journey. It offers a CRM platform connecting customers through personalized conversations to build trust and grow revenue.
Key services
Live Chat, Chat Bots, Knowledge Base, Email Marketing, Marketing Automation, CRM, Meeting Scheduler, Forms & Popups, Event Tracking
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, Bootstrap 4.6.2, Google Analytics (gtag.js), Facebook Pixel, PostHog, ProfitWell, AddThis, Cloudflare hosting and DNS
Frameworks
WordPress, Yoast SEO
Platforms
WordPress CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • No exposed sensitive data in HTML
  • Use of reputable third-party analytics and tracking scripts

Analytics and tracking

Services
Google Analytics, Facebook Pixel, PostHog, Heap Analytics, Mixpanel, ProfitWell
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
AddThis
Tracking pixels
Facebook Pixel, PostHog, Heap Analytics, Mixpanel, ProfitWell
Marketing tools
Facebook Pixel, PostHog, Heap Analytics, Mixpanel, ProfitWell, AddThis
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional SaaS platform offering integrated marketing, sales, and support tools.
  2. Content is rich, well-structured, and includes customer testimonials and detailed product descriptions.
  3. No direct contact emails or phone numbers found on the homepage; contact likely via app or support channels.
  4. Strong use of third-party analytics and marketing tools indicating mature digital marketing practices.
  5. No explicit cookie consent banner detected, which may be a GDPR compliance gap.
  6. No explicit security or incident response policies published on the site.
  7. WHOIS data shows no privacy protection, consistent domain age and registration details.
Technical notes

Notes

The website is built on WordPress CMS with Yoast SEO plugin, ensuring good SEO optimization. It uses jQuery and Bootstrap 4.6.2 for frontend UI components. Multiple analytics and marketing tools are integrated, including Google Analytics, Facebook Pixel, PostHog, Heap Analytics, Mixpanel, ProfitWell, and AddThis. Hosting and DNS are managed by Cloudflare, providing performance and security benefits. The site is mobile-optimized and loads quickly, with good accessibility features. There is some technical debt in the form of multiple third-party scripts which could impact performance and privacy. Overall, the technical infrastructure is modern and well-maintained, supporting the business goals effectively.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 65/100Medium33 findingsView report
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