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Security report for getgist.com

Gist · Technology · N/a

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

65/100

Risk levelMedium

0–100, higher is better. How it is calculated

Gist is a technology company offering an integrated SaaS platform focused on email marketing automation, live chat, help desk, and customer engagement tools. The company targets businesses seeking to streamline customer communication and growth through a unified platform. The website is professionally designed with good SEO and structured data, reflecting a mature digital presence. The technical infrastructure leverages WordPress CMS with multiple modern analytics and marketing tools, including Google Analytics, Facebook Pixel, PostHog, and ProfitWell, indicating a data-driven approach to user engagement and growth. Security posture is adequate with HTTPS enforced and domain registration consistent with business age; however, DNSSEC is not enabled and security headers are not evident, representing areas for improvement. Privacy compliance is weak due to the absence of visible privacy and cookie policies, which could pose compliance risks. Overall, the website is trustworthy and professional but would benefit from enhanced privacy and security disclosures.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching getgist.com

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
15
Email security
85
DNS health
80
Network security
100
GDPR outside view
53
Average
65

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Gist operates in the competitive SaaS market for customer engagement and marketing automation. Its business model is subscription-based SaaS, targeting medium-sized businesses and enterprises. The platform offers a comprehensive suite of services including live chat, inbox management, knowledge base, AI-powered support bots, outbound messaging, customizable bots, product tours, and surveys. The company appears to have a consistent brand and a clear market position as an all-in-one growth software. The use of multiple analytics and marketing tools suggests a focus on growth and customer insights. No parent or subsidiary companies are identified, and no direct contact information is publicly visible, which may impact direct customer trust. The presence of Facebook social media linkage supports brand presence and marketing efforts.

Security posture

The website enforces HTTPS and uses Cloudflare DNS with clientTransferProhibited domain status, which are positive security indicators. However, DNSSEC is not enabled, which is a recommended best practice to prevent DNS spoofing. No security headers such as Content Security Policy, X-Frame-Options, or HSTS were detected in the provided data, which could expose the site to certain web-based attacks. There is no published security policy, incident response plan, or vulnerability disclosure program visible, which limits transparency and preparedness for security incidents. The extensive use of third-party tracking and marketing scripts increases the attack surface and privacy risks. Overall, the security posture is moderate but could be significantly improved by implementing security headers, enabling DNSSEC, and publishing security and incident response information.

Recommendations

  1. Enable DNSSEC on the domain to enhance DNS security and prevent spoofing attacks.
  2. Implement and configure essential security headers such as Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options.
  3. Publish a comprehensive privacy policy and cookie policy with clear GDPR compliance statements and user consent mechanisms.
  4. Establish and publicize a security policy and incident response plan, including contact channels for security issues and vulnerability disclosures.
  5. Review and minimize third-party tracking scripts to reduce privacy risks and improve site performance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Gist
Description
Gist is an all-in-one growth software that serves as a central source of truth through the entire customer journey. Get started for free!
Key services
Email Marketing Automation, Live Chat, Help Desk Software, Business Messenger, Inbox, Knowledge Base, Support Bot, Outbound Messages, Customizable Bots, Product Tours
Content quality
good
Branding
consistent

Technology

Stack
Google Analytics, Facebook Pixel, PostHog, ProfitWell, FirstPromoter, jQuery, Bootstrap 4.6.2, Cloudflare DNS
Frameworks
Yoast SEO Premium, MonsterInsights Google Analytics plugin, Thrive Visual Editor, ConvertBox
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • Use of Cloudflare DNS

Analytics and tracking

Services
Google Analytics, Heap Analytics, Mixpanel, Segment, PostHog, ProfitWell
Tracking level
extensive
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel, Hotjar, Heap Analytics, Mixpanel, Segment, PostHog, ProfitWell
Marketing tools
ConvertBox, MonsterInsights
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional SaaS marketing and customer engagement platform.
  2. No explicit privacy or cookie policies found on the homepage HTML.
  3. Extensive use of third-party analytics and marketing tools.
  4. No direct contact emails or phone numbers found in the provided HTML.
  5. No security.txt or vulnerability disclosure information found.
  6. Good SEO and structured data implementation.
  7. No DNSSEC enabled, which is a minor security gap.
  8. No visible security headers in the provided data.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including Bootstrap 4.6.2 and jQuery 2.2.4. It uses multiple analytics and marketing tools such as Google Analytics, Facebook Pixel, PostHog, Heap Analytics, Mixpanel, Segment, ProfitWell, and FirstPromoter, indicating a sophisticated approach to user data collection and marketing. The site is hosted behind Cloudflare DNS, which provides DNS management and likely CDN services. Performance is moderate with asynchronous loading of scripts and preconnect hints to external domains. Mobile optimization is good with responsive design and viewport meta tags. SEO is well implemented with Yoast SEO Premium plugin and structured data in JSON-LD format. Accessibility is basic but present. Technical risks include the lack of DNSSEC and missing security headers, which could impact security and trust. Overall, the technical infrastructure is solid but could benefit from security hardening and privacy enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 69/100Medium30 findingsView report
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