Customer Fields is a specialized SaaS provider offering custom registration and customer data management solutions tailored for Shopify merchants. The company, operated by Helium Development, focuses on enabling Shopify store owners to collect, review, and manage unique customer information through customizable forms and profiles. Their market position is niche but well integrated within the Shopify ecosystem, supported by developer-friendly tools and a clear value proposition for retail and wholesale businesses.
Technically, the website employs modern JavaScript frameworks and integrates third-party services such as Google Tag Manager, Hotjar, and Intercom for analytics and customer engagement. The domain is registered through Squarespace Domains with stable DNS hosting via NS1. The site demonstrates good mobile optimization and SEO practices, though accessibility features are basic.
From a security perspective, the site enforces HTTPS and includes domain status protections to prevent unauthorized transfers or deletions. Privacy and cookie policies are comprehensive and GDPR compliant, though explicit security headers and incident response contacts are absent. No vulnerabilities or suspicious patterns were detected, and the domain registration aligns well with the business timeline.
Overall, the website presents a professional, trustworthy, and secure front for its SaaS offering, with room for improvement in security header implementation and incident response transparency.
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
4 findings rated critical or high. Fix these first.
Security headers
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
High
Missing X-Frame-Options header
Prevents clickjacking attacks
What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"
This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
Daily monitoring
Recommended
€25per month
TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
Email alerts on material changes and an exportable JSON history of every change.
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
75
Security headers
30
Email security
65
DNS health
85
Network security
100
GDPR outside view
83
Average
73
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention customerfields.com, from OffSeq Breach.
No leaked records found
Breach holds no records for customerfields.com right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
Customer Fields operates within the e-commerce and technology sectors, targeting Shopify merchants who require enhanced customer data collection and management capabilities. Their SaaS business model leverages Shopify's platform to deliver value-added services such as custom form building, customer autotagging, and API access. The company benefits from positive customer reviews and Shopify ecosystem partnerships, including a Shopify Experts badge. Revenue streams likely include subscription fees for app usage. The company is small-sized, founded in 2016, and maintains a focused product offering with a developer-friendly approach. Strategic partnerships with Shopify and related platforms enhance market reach and credibility.
Security posture
The website demonstrates a mature security posture with mandatory HTTPS, domain registration protections, and cookie consent mechanisms. However, the absence of DNSSEC and explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options represents an area for enhancement. No incident response or vulnerability disclosure policies are publicly available, which could impact readiness for security events. Data collection practices are transparent with privacy and cookie policies in place, supporting GDPR compliance. Overall, the security culture appears positive but could benefit from formalized incident response and improved header configurations.
Recommendations
Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
Implement comprehensive security headers including CSP, HSTS, and X-Frame-Options to mitigate common web vulnerabilities.
Publish a formal incident response and vulnerability disclosure policy with clear contact channels.
Add explicit security contact emails (e.g., security@ or abuse@) to improve transparency and trust.
Conduct regular security audits and penetration testing to identify and remediate potential vulnerabilities.
Site observations
Automated reading of the public site. Ratings are indicative.
Business
Company
Helium Development
Description
Customer Fields provides custom registration forms and customer data management tools for Shopify stores, enabling collection, review, editing, and approval of customer data.
Key services
Custom registration form builder, Customer data collection and editing, Customer profile creation, Data export and API access, Customer autotagging and conditional rules
Content quality
good
Branding
consistent
Technology
Stack
JavaScript, Rivets.js, Google Tag Manager, Hotjar, Intercom
Platforms
Shopify
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good
Security
Observed score
80/100
Good practices seen
HTTPS enforced
Domain status clientDeleteProhibited and clientTransferProhibited
Cookie consent banner implemented
Analytics and tracking
Services
Google Analytics, Hotjar
Tracking level
moderate
Privacy practices
good
Advertising
Tracking pixels
Google Analytics (via Google Tag Manager), Hotjar, Intercom
Marketing tools
Intercom, Hotjar
Transparency
good
Site quality
Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high
Key observations
Website is fully accessible with no blocking or WAF challenges.
Content is focused on Shopify customer data management and customization.
Strong integration with Shopify ecosystem and developer-friendly tools.
Privacy and cookie policies are present and linked to a reputable domain.
No direct company contact emails or phone numbers found on the site.
Security policies are documented but incident response contacts are missing.
Use of modern analytics and customer engagement tools (Hotjar, Intercom).
No explicit security headers detected in HTML content; recommend review.
Domain registration is stable and consistent with business operations.
Technical notes
Notes
The website uses a modern JavaScript-based front end with Rivets.js for data binding and integrates third-party analytics and customer engagement tools such as Google Tag Manager, Hotjar, and Intercom. Hosting and DNS are managed via NS1 and Squarespace Domains respectively. The site is mobile optimized and SEO friendly with proper meta tags and Open Graph data. Performance is moderate with asynchronous loading of scripts. Accessibility is basic but could be improved. No CMS beyond Shopify app integration is detected. Technical debt appears low, but security header implementation is lacking, representing a technical risk. Overall, the infrastructure supports business operations effectively with opportunities for modernization in security practices.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
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