Customer Fields is a specialized SaaS provider offering Shopify store owners tools to collect, manage, and approve customer data through custom registration forms and customer profiles. The company operates under Helium Development, with a focus on enhancing Shopify customer account capabilities. The website demonstrates a professional and consistent brand presence with clear business offerings targeted at e-commerce merchants and developers. Technically, the site uses modern JavaScript frameworks and integrates analytics and customer engagement tools such as Google Analytics, Hotjar, and Intercom, indicating a mature digital infrastructure. Security posture is solid with HTTPS enabled and domain protections in place, though improvements could be made by enabling DNSSEC and adding security headers. Privacy and cookie policies are present but hosted on the parent company site, with no direct contact information or incident response details visible on the main site. Overall, the website is trustworthy, well-maintained, and suitable for its target audience.
Scanned ·
NIS2 and GDPR posture
GDPR outside view
83/ 100 · Low
Checks completed
7of 7
NIS2 Art. 21(2)
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
4 findings rated critical or high. Fix these first.
Security headers
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
High
Missing X-Frame-Options header
Prevents clickjacking attacks
What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"
This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
Daily monitoring
Recommended
€25per month
TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
Email alerts on material changes and an exportable JSON history of every change.
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
75
Security headers
30
Email security
65
DNS health
85
Network security
100
GDPR outside view
83
Average
73
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention customerfields.com, from OffSeq Breach.
No leaked records found
Breach holds no records for customerfields.com right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
The company positions itself as a niche player in the Shopify ecosystem, providing value-added services for customer data management. Its business model is SaaS-based, leveraging Shopify's platform and app store for distribution. The presence of customer testimonials and Shopify Experts badge enhances credibility. The company targets Shopify merchants and developers, focusing on retail and wholesale customer data needs. The parent company Helium Development appears to be the main entity behind the product, with no subsidiaries detected. The business shows signs of steady operation since 2018 with consistent domain registration and professional web presence. Marketing and analytics tools indicate active user engagement and data-driven decision making.
Security posture
The website benefits from HTTPS encryption and domain status protections that prevent unauthorized transfers or deletions. However, the absence of DNSSEC and missing security headers such as Content-Security-Policy and X-Frame-Options represent areas for improvement. No exposed sensitive data or vulnerabilities were detected in the HTML content. Privacy compliance is basic with policies available but no explicit GDPR compliance statements or data protection officer contacts. Incident response and vulnerability disclosure mechanisms are not publicly documented, which could be a gap in security maturity. Overall, the security posture is good but could be enhanced by adopting additional best practices and transparency measures.
Recommendations
Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
Implement and publish a vulnerability disclosure policy and incident response contact information.
Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
Enhance accessibility features to improve compliance and user experience for all users.
Consider hosting privacy and security policies directly on the main site for better user trust and transparency.
Site observations
Automated reading of the public site. Ratings are indicative.
Business
Company
Helium Development
Description
Customer Fields provides tools to collect, review, edit, and approve data from retail or wholesale Shopify customers, allowing customers to edit their data from the customer account page.
Key services
Custom registration forms, Customer data collection and editing, Customer profile creation, Data export and API access
Content quality
good
Branding
consistent
Technology
Stack
JavaScript, Rivets.js, Google Analytics (gtag.js), Hotjar, Intercom
Platforms
Shopify
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good
Security
Observed score
80/100
Good practices seen
HTTPS enabled
ClientDeleteProhibited and ClientTransferProhibited domain status
Analytics and tracking
Services
Google Analytics, Hotjar
Tracking level
moderate
Privacy practices
basic
Advertising
Tracking pixels
Hotjar, Intercom
Marketing tools
Hotjar, Intercom
Transparency
basic
Site quality
Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high
Key observations
Website is fully accessible with no blocking or WAF challenge.
Content is focused on Shopify customer data management solutions.
No direct contact emails or phone numbers found on main site.
Privacy, cookie, terms, and security policies are hosted on parent company site heliumdev.com.
Use of modern analytics and customer engagement tools like Hotjar and Intercom.
No explicit security headers detected in HTML content but HTTPS is enabled.
No vulnerability disclosure or incident response contact information found.
No explicit data protection officer contact found.
Good branding consistency and professional design.
No suspicious or malicious content detected.
Technical notes
Notes
The website uses a modern JavaScript-based front end with Rivets.js for data binding and templating. It integrates third-party services including Google Analytics, Hotjar for user behavior analytics, and Intercom for customer support chat. The domain is registered via Squarespace Domains with NS1 DNS servers, indicating a reliable hosting and DNS infrastructure. Performance is moderate with asynchronous loading of scripts and responsive design for mobile devices. SEO is supported by proper meta tags including Open Graph and Twitter cards. No CMS is explicitly detected, suggesting a custom or static site approach. Technical debt appears low with no broken links or errors observed. Opportunities exist to improve security headers and accessibility compliance.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
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