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Security report for customerfields.com

Helium Development · E-commerce · N/a

Medium risk. 4 critical or high findings in Security headers, Email security and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Customer Fields is a specialized SaaS provider offering Shopify store owners tools to collect, manage, and approve customer data through custom registration forms and customer profiles. The company operates under Helium Development, with a focus on enhancing Shopify customer account capabilities. The website demonstrates a professional and consistent brand presence with clear business offerings targeted at e-commerce merchants and developers. Technically, the site uses modern JavaScript frameworks and integrates analytics and customer engagement tools such as Google Analytics, Hotjar, and Intercom, indicating a mature digital infrastructure. Security posture is solid with HTTPS enabled and domain protections in place, though improvements could be made by enabling DNSSEC and adding security headers. Privacy and cookie policies are present but hosted on the parent company site, with no direct contact information or incident response details visible on the main site. Overall, the website is trustworthy, well-maintained, and suitable for its target audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • High

      No SPF record found

      SPF helps prevent email spoofing

      What to do: Add SPF record: "v=spf1 include:_spf.yourmailprovider.com ~all"

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching customerfields.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
30
Email security
65
DNS health
85
Network security
100
GDPR outside view
83
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention customerfields.com, from OffSeq Breach.

No leaked records found

Breach holds no records for customerfields.com right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company positions itself as a niche player in the Shopify ecosystem, providing value-added services for customer data management. Its business model is SaaS-based, leveraging Shopify's platform and app store for distribution. The presence of customer testimonials and Shopify Experts badge enhances credibility. The company targets Shopify merchants and developers, focusing on retail and wholesale customer data needs. The parent company Helium Development appears to be the main entity behind the product, with no subsidiaries detected. The business shows signs of steady operation since 2018 with consistent domain registration and professional web presence. Marketing and analytics tools indicate active user engagement and data-driven decision making.

Security posture

The website benefits from HTTPS encryption and domain status protections that prevent unauthorized transfers or deletions. However, the absence of DNSSEC and missing security headers such as Content-Security-Policy and X-Frame-Options represent areas for improvement. No exposed sensitive data or vulnerabilities were detected in the HTML content. Privacy compliance is basic with policies available but no explicit GDPR compliance statements or data protection officer contacts. Incident response and vulnerability disclosure mechanisms are not publicly documented, which could be a gap in security maturity. Overall, the security posture is good but could be enhanced by adopting additional best practices and transparency measures.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and publish a vulnerability disclosure policy and incident response contact information.
  3. Add security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Consider hosting privacy and security policies directly on the main site for better user trust and transparency.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Helium Development
Description
Customer Fields provides tools to collect, review, edit, and approve data from retail or wholesale Shopify customers, allowing customers to edit their data from the customer account page.
Key services
Custom registration forms, Customer data collection and editing, Customer profile creation, Data export and API access
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Rivets.js, Google Analytics (gtag.js), Hotjar, Intercom
Platforms
Shopify
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • ClientDeleteProhibited and ClientTransferProhibited domain status

Analytics and tracking

Services
Google Analytics, Hotjar
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Hotjar, Intercom
Marketing tools
Hotjar, Intercom
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Content is focused on Shopify customer data management solutions.
  3. No direct contact emails or phone numbers found on main site.
  4. Privacy, cookie, terms, and security policies are hosted on parent company site heliumdev.com.
  5. Use of modern analytics and customer engagement tools like Hotjar and Intercom.
  6. No explicit security headers detected in HTML content but HTTPS is enabled.
  7. No vulnerability disclosure or incident response contact information found.
  8. No explicit data protection officer contact found.
  9. Good branding consistency and professional design.
  10. No suspicious or malicious content detected.
Technical notes

Notes

The website uses a modern JavaScript-based front end with Rivets.js for data binding and templating. It integrates third-party services including Google Analytics, Hotjar for user behavior analytics, and Intercom for customer support chat. The domain is registered via Squarespace Domains with NS1 DNS servers, indicating a reliable hosting and DNS infrastructure. Performance is moderate with asynchronous loading of scripts and responsive design for mobile devices. SEO is supported by proper meta tags including Open Graph and Twitter cards. No CMS is explicitly detected, suggesting a custom or static site approach. Technical debt appears low with no broken links or errors observed. Opportunities exist to improve security headers and accessibility compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100 +3Medium28 findingsView report
  2. 70/100Medium26 findingsView report
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