Customer Fields is a specialized SaaS application designed to enhance Shopify merchants' ability to collect, manage, and approve customer data through custom registration forms and customer profiles. The company positions itself as a developer-friendly solution with a focus on improving customer data quality and usability within the Shopify ecosystem. The website content is professional and clearly targeted at Shopify merchants and developers, emphasizing ease of use and integration capabilities. Technically, the site is hosted on Netlify and leverages modern JavaScript libraries and marketing tools such as Intercom, Google Analytics, and Hotjar. However, a critical security gap exists due to the absence of a valid SSL certificate and HTTPS support, which significantly impacts the site's security posture and trustworthiness. Privacy and cookie policies are well-presented and linked to the parent company domain, indicating compliance awareness. Overall, the site demonstrates good business credibility and marketing maturity but requires urgent security improvements to protect user data and maintain trust.
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
6 findings rated critical or high. Fix these first.
Security headers
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
High
Missing X-Frame-Options header
Prevents clickjacking attacks
What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"
This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
Daily monitoring
Recommended
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TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
97
Security headers
30
Email security
65
DNS health
85
Network security
100
GDPR outside view
40
Average
70
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention customerfields.com, from OffSeq Breach.
No leaked records found
Breach holds no records for customerfields.com right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
The business operates in the e-commerce and technology sectors, focusing on Shopify merchants who need enhanced customer data management solutions. Its business model is SaaS-based, offering a niche product that integrates tightly with Shopify stores. The company, Helium Development, founded in 2016, maintains a small but focused operation with a clear market position as a Shopify app developer. The presence of Shopify Experts certification and customer reviews enhances credibility. The company ecosystem includes related domains for documentation, support, and app store presence. The lack of direct contact information on the main site suggests a reliance on digital support channels like Intercom. The business shows signs of growth potential through developer tooling and API offerings but must address security shortcomings to sustain market trust.
Security posture
The website's security posture is currently weak due to the lack of a valid SSL certificate and disabled TLS protocols, which prevents secure HTTPS connections. While HTTP security headers such as HSTS are enabled, the absence of HTTPS undermines these protections. The DMARC policy is well-configured, indicating good email security practices. No vulnerabilities like Heartbleed or POODLE are detected, but the site lacks OCSP stapling and session resumption features, which could improve security and performance. There is no evidence of a vulnerability disclosure policy or incident response contact channels. The site demonstrates awareness of security best practices but requires immediate remediation of SSL/TLS issues to protect user data and maintain compliance with modern security standards.
Recommendations
Obtain and install a valid SSL/TLS certificate to enable HTTPS across the entire site.
Enable modern TLS protocols (TLS 1.2 or TLS 1.3) and disable deprecated protocols.
Implement OCSP stapling and session resumption to improve security and performance.
Add a publicly accessible vulnerability disclosure policy and incident response contact information.
Enhance security headers by adding Content-Security-Policy and other recommended headers.
Maintain and regularly audit privacy and cookie policies to ensure ongoing GDPR compliance.
Consider adding explicit contact information for customer and security inquiries to improve trust.
Improve accessibility features to meet higher standards and enhance user experience.
Optimize performance metrics and monitor load times to ensure fast user interactions.
Continue leveraging marketing and analytics tools with transparent user consent mechanisms.
Technical notes
Notes
The website is hosted on Netlify and built with modern JavaScript technologies, including integration with Intercom for customer support, Google Analytics for traffic analysis, and Hotjar for user behavior insights. The site is optimized for mobile devices and includes SEO-friendly meta tags and Open Graph data for social sharing. DNS configuration uses NSOne for DNS hosting and Google MX servers for email. However, the SSL/TLS configuration is critically lacking, with no valid certificate and no enabled TLS protocols, which is a major technical risk. The site lacks CMS detection, indicating a custom or static site approach. Performance data is unavailable, but the presence of multiple external scripts may impact load times. Overall, the technical infrastructure is modern but requires urgent security upgrades and performance monitoring to ensure reliability and trust.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
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