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Security report for crazyegg.com

Crazy Egg, Inc · Technology · N/a

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Crazy Egg, Inc operates a professional SaaS platform focused on website optimization through tools such as heatmaps, session recordings, surveys, and A/B testing. The company targets businesses seeking to improve user experience and conversion rates, boasting over 436,000 websites using its services and recognized by multiple G2 awards. The website is well-designed, mobile-optimized, and provides clear navigation and comprehensive content about its offerings. Technically, Crazy Egg employs a modern technology stack including JavaScript frameworks, HubSpot forms, and integrates multiple analytics and marketing tools such as Google Analytics, Facebook Pixel, and Honeybadger. The site uses HTTPS and implements GDPR-compliant cookie consent mechanisms, reflecting a mature digital infrastructure. From a security perspective, the site enforces HTTPS and uses error tracking and consent management tools, but lacks explicit security headers and a public security policy or vulnerability disclosure page. No vulnerabilities or exposed sensitive data were detected in the content. The WHOIS data is unavailable, which limits domain registration trust analysis, but the overall site professionalism and trust indicators suggest legitimacy. Overall, Crazy Egg presents a low-risk profile with strong business credibility and technical maturity. Strategic improvements in security header implementation and public security disclosures would further enhance its security posture and trustworthiness.

Scanned

This is an earlier scan of crazyegg.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching crazyegg.com

This scan found 11 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
60
Email security
100
DNS health
90
Network security
100
GDPR outside view
80
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Crazy Egg holds a strong market position as a specialized provider of website optimization tools with a subscription SaaS model. Its competitive advantages include a broad suite of integrated analytics and testing tools, ease of setup, and a large customer base. The company targets digital marketers, agencies, e-commerce, and enterprises. Revenue streams are primarily subscription fees. The partnership ecosystem includes integrations with platforms like Shopify and Google Tag Manager. The website content and structure indicate a focus on growth and customer acquisition through clear calls to action and enterprise demo offerings.

Security posture

The website demonstrates a moderate to high security maturity level with HTTPS enforcement and GDPR-compliant cookie consent. Use of Honeybadger for error tracking indicates proactive monitoring. However, the absence of explicit security headers (CSP, HSTS) and lack of a published security policy or vulnerability disclosure reduces transparency. No exposed credentials or vulnerabilities were found in the HTML content. Incident response contact information is not publicly available, which could hinder rapid communication in case of security events. Overall, the security posture is good but could be improved with enhanced header policies and public security documentation.

Recommendations

  1. Implement and enforce security headers such as Content-Security-Policy, Strict-Transport-Security, and X-Frame-Options to mitigate common web attacks.
  2. Publish a dedicated security policy and vulnerability disclosure page to improve transparency and encourage responsible reporting.
  3. Establish and publicize incident response contact channels (e.g., security@ or abuse@ email addresses).
  4. Regularly audit third-party scripts and tracking tools to minimize privacy risks and ensure compliance.
  5. Enhance WHOIS domain registration transparency if possible to improve trust and legitimacy perception.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Crazy Egg, Inc
Description
Crazy Egg provides website optimization tools including heatmaps, session recordings, surveys, A/B testing, and analytics to help businesses understand visitor behavior and improve website performance.
Key services
Website Heatmaps, Session Recordings, Surveys, A/B Testing, Web Analytics, Conversion Analytics, Errors Tracking, Popup CTAs
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Typekit Fonts, Google Tag Manager, Google Analytics, Facebook Pixel, Honeybadger, Drip Marketing, Crazy Egg Tracking Script
Frameworks
HubSpot Forms
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Consent management for GDPR
  • Use of Honeybadger for error tracking

Analytics and tracking

Services
Crazy Egg Analytics, Google Analytics, Honeybadger
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google AdWords
Tracking pixels
Facebook Pixel, Crazy Egg Tracking Script, Honeybadger, Drip
Marketing tools
Drip, Facebook Pixel, Crazy Egg Analytics
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. Strong focus on website optimization tools and analytics.
  3. Multiple forms for lead generation and enterprise demo requests.
  4. Comprehensive cookie consent and GDPR compliance mechanisms implemented.
  5. Use of multiple third-party analytics and marketing tools.
  6. No exposed sensitive data or security vulnerabilities detected in HTML content.
  7. WHOIS data unavailable, limiting domain registration trust analysis.
Technical notes

Notes

The website is built on a modern JavaScript stack with integration of multiple third-party services for analytics, marketing, and error tracking. HubSpot forms are used for lead capture, indicating a mature marketing automation setup. The site is mobile-optimized and loads quickly, with proper meta tags and SEO practices. No CMS beyond HubSpot forms is explicitly detected. Hosting appears to leverage Crazy Egg's own CDN and Google infrastructure. The technical implementation is robust with room for improvement in security headers and public security documentation.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 60/100Medium4 findings · partial scanView report
  2. 72/100 −12Medium18 findingsView report
  3. 84/100Low18 findingsView report
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