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Security report for confianzaonline.es

Confianza Online · E-commerce · Spain

High risk. 10 critical or high findings in GDPR outside view, Network security and 2 other checks.

Security score

44/100

Risk levelHigh

0–100, higher is better. How it is calculated

Confianza Online is a Spanish organization dedicated to promoting transparency and responsibility in e-commerce. The website serves as an informational platform offering resources on who they are, how consumers can file claims, partnership opportunities, and ways to join their network. The organization positions itself as a trusted entity in the Spanish e-commerce ecosystem, aiming to foster consumer confidence and responsible business practices. Technically, the website is built on WordPress using the Divi theme and incorporates modern web technologies such as Google reCAPTCHA v3 for spam protection and Google Tag Manager for analytics. The site is mobile-optimized and demonstrates good performance and SEO practices, although some accessibility features could be improved. From a security perspective, the site enforces HTTPS and uses reCAPTCHA to secure forms. However, it lacks explicit security headers and does not publicly disclose incident response or vulnerability disclosure policies. Privacy and cookie policies are present and comprehensive, indicating good GDPR compliance, though a cookie consent mechanism is absent. Overall, the website is professional, trustworthy, and well-maintained, with no indications of malicious activity or content safety concerns. The lack of publicly accessible WHOIS data is due to Red.es restrictions rather than privacy protection services, and the domain usage aligns with the organization's mission. Strategic improvements in security headers, incident response transparency, and cookie consent would enhance the site's security posture and compliance.

Scanned

This is an earlier scan of confianzaonline.es. View the latest report

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

  2. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching confianzaonline.es

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
15
Email security
70
DNS health
75
Network security
0
GDPR outside view
25
Average
44

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Confianza Online operates as an important entity within the Spanish e-commerce sector, focusing on consumer protection and transparency. Its business model appears to be that of a non-profit or industry association, providing services such as claims management and partnership facilitation. The organization targets both e-commerce businesses seeking to demonstrate trustworthiness and consumers looking for recourse and information. The website's partnership ecosystem is indicated by a dedicated partners section, though no external partner domains were identified beyond social media links. The organization's market position is solid within Spain, supported by consistent branding and active social media engagement. Revenue streams and detailed operational data are not publicly disclosed, but the site’s content quality and professional presentation suggest a medium-sized operation with a stable presence.

Security posture

The website demonstrates a moderate to good security maturity level. HTTPS is properly configured, and Google reCAPTCHA v3 is implemented to protect forms from spam and abuse. However, the absence of key security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options represents a gap in defense-in-depth strategies. No public incident response or vulnerability disclosure policies are available, which limits transparency and preparedness perception. The site does not expose sensitive data or use vulnerable libraries based on the provided content. Privacy policies are comprehensive and GDPR compliant, but the lack of a cookie consent mechanism is a minor compliance gap. Overall, the security posture is adequate for the site's purpose but could be strengthened by adopting additional best practices and transparency measures.

Recommendations

  1. Implement security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish an incident response and vulnerability disclosure policy to improve transparency and readiness.
  3. Add a cookie consent mechanism to fully comply with GDPR and enhance user trust.
  4. Regularly audit and update all plugins and third-party scripts to mitigate vulnerabilities.
  5. Enhance accessibility features to improve usability for all users and comply with standards.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Confianza Online
Description
Confianza Online is an organization promoting transparent and responsible e-commerce, providing information on who they are, how to claim, partnership opportunities, and joining their network.
Key services
Consumer claims management, Partner network for e-commerce trust, Information and resources on e-commerce transparency
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Divi Theme, jQuery, Google reCAPTCHA v3, Google Tag Manager, WP Rocket
Frameworks
WordPress CMS, Divi Builder
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA v3 implemented on forms

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professional, relevant, and focused on e-commerce transparency and consumer protection.
  3. Use of modern web technologies and CMS (WordPress with Divi theme).
  4. Privacy and cookie policies are present and comprehensive, but cookie consent mechanism is missing.
  5. No direct contact emails or phone numbers found on the homepage; contact is via form on a dedicated page.
  6. Social media presence is active on major platforms.
  7. WHOIS data is restricted by Red.es policy, limiting domain registration transparency.
  8. Security headers are not explicitly detected; HTTPS is properly configured.
  9. No evidence of vulnerability disclosure or incident response information publicly available.
Technical notes

Notes

The website is built on a modern WordPress CMS platform using the Divi theme and builder, which provides flexibility and ease of content management. It leverages jQuery and integrates Google services such as reCAPTCHA v3 and Tag Manager for security and analytics. Performance is moderate, with optimizations like WP Rocket caching plugin evident. The site is mobile responsive and SEO optimized with proper meta tags and structured navigation. However, there is no explicit hosting provider information available. Technical debt appears low, but improvements in security headers and accessibility could reduce risks and improve compliance. The site’s infrastructure supports its business goals effectively but would benefit from ongoing modernization and security enhancements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 43/100 −1High35 findingsView report
  2. 44/100High34 findingsView report
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