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Security report for confianzaonline.es

Confianza Online · E-commerce · Spain

High risk. 10 critical or high findings in GDPR outside view, Network security and 2 other checks.

Security score

43/100

Risk levelHigh

0–100, higher is better. How it is calculated

Confianza Online is a Spanish organization dedicated to promoting transparency and responsibility in e-commerce. The website serves as an informational platform offering resources on who they are, how consumers can file claims, partnership opportunities, and membership information. The organization appears to be a recognized entity within Spain's e-commerce ecosystem, focusing on consumer protection and dispute resolution. Technically, the website is built on WordPress using the Divi theme and several plugins that enhance functionality and user experience. It employs modern web technologies including HTTPS, Google reCAPTCHA v3 for spam protection, and caching mechanisms for performance. The site is mobile-optimized and presents a professional design with clear navigation. From a security perspective, the site uses HTTPS and implements reCAPTCHA, but lacks visible advanced security headers and explicit security or incident response policies. Privacy and cookie policies are present and appear comprehensive, indicating good GDPR compliance. No WHOIS data was accessible due to registry restrictions, limiting domain legitimacy verification. Overall, the website is professional, trustworthy, and serves its purpose well. Recommendations include enhancing security headers, adding explicit security policies, and implementing cookie consent mechanisms to further improve compliance and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

  2. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching confianzaonline.es

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
70
DNS health
75
Network security
0
GDPR outside view
25
Average
43

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Confianza Online operates as an important entity within the Spanish e-commerce sector, focusing on consumer trust and dispute resolution. Its business model is likely non-profit or regulatory, providing services such as claims management and partnership facilitation. The organization targets both consumers and e-commerce businesses, positioning itself as a trusted intermediary. The website's content and social media presence support its market position. Revenue streams are not explicit but may include membership fees or partnerships. The partnership ecosystem includes various e-commerce stakeholders, though no external partner domains were identified beyond social media platforms.

Security posture

The website demonstrates a moderate to good security maturity level with HTTPS enforced and Google reCAPTCHA v3 implemented to mitigate spam. However, the absence of key security headers such as Content-Security-Policy and lack of visible incident response or security policy pages indicate areas for improvement. No vulnerabilities or exposed sensitive data were detected in the content. GDPR compliance is supported by comprehensive privacy and cookie policies, though a cookie consent mechanism is missing. Incident response readiness and security culture indicators are not evident from the website content.

Recommendations

  1. Implement security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Add explicit security and incident response policy pages to improve transparency and preparedness.
  3. Introduce a cookie consent banner/mechanism to fully comply with GDPR cookie regulations.
  4. Publish contact information for security incidents such as security@ or abuse@ email addresses.
  5. Regularly review and update privacy and security policies to maintain compliance and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Confianza Online
Description
Confianza Online is an organization promoting transparent and responsible e-commerce. It provides information about who they are, how to file claims, partnership opportunities, and joining the organization.
Key services
Consumer claims management, E-commerce transparency promotion, Partnership and membership services
Content quality
good
Branding
consistent

Technology

Stack
WordPress 6.8.2, Divi Theme 4.27.4, jQuery 3.7.1, Google reCAPTCHA v3, WP Rocket caching plugin, Divi Machine plugin, Divi Modules Table Maker plugin, Divi Blog Extras plugin
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA v3 implemented for spam protection

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google Ads
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. WHOIS data is not accessible due to Red.es restrictions on WHOIS queries.
  3. Website uses HTTPS and modern WordPress infrastructure.
  4. Privacy and cookie policies are present and comprehensive.
  5. No direct contact emails or phone numbers found on the homepage content.
  6. Social media presence is active on major platforms.
  7. No security.txt or explicit vulnerability disclosure found.
  8. No explicit security or incident response policies found.
  9. Website content is professional and targeted at Spanish e-commerce consumers and businesses.
Technical notes

Notes

The website is built on a modern WordPress platform using the Divi theme and several plugins that provide enhanced functionality such as table making, blog extras, and AJAX filtering. It uses jQuery 3.7.1 and Google reCAPTCHA v3 for spam prevention. Performance is moderate with caching enabled via WP Rocket. The site is mobile-optimized and uses Google Fonts for typography. No hosting provider information was detected. The technical stack is standard for professional WordPress sites but could benefit from additional security hardening and performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 44/100High34 findingsView report
  2. 44/100High34 findingsView report
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