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Security report for betterthansure.com

Better than sure. · E-commerce · N/a

Medium risk. 5 critical or high findings in Email security, Security headers and 2 other checks.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Better than sure. is a niche publication hosted on the Medium platform, targeting customer service and customer success professionals within the eCommerce industry. The website offers a variety of articles focused on business growth, customer engagement, marketing strategies, and technology tools relevant to eCommerce brands. The publication maintains a moderate market position with a small but engaged follower base and leverages partnerships with service providers like Re:amaze to enhance its content and offerings. Technically, the site benefits from Medium's robust infrastructure, ensuring fast performance, mobile optimization, and good SEO practices. Security posture is strong with HTTPS enforcement, frame busting, and use of reCAPTCHA, although explicit security policies and incident response information are absent. Privacy compliance is handled via Medium's comprehensive policies, including GDPR adherence and cookie consent mechanisms. Overall, the site presents a professional and trustworthy presence with clear business focus and modern technical implementation.

Scanned

This is an earlier scan of betterthansure.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  4. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching betterthansure.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
70
Email security
60
DNS health
75
Network security
100
GDPR outside view
58
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The publication operates as a content marketing and educational platform within the eCommerce sector, focusing on customer service excellence and business growth. Its business model revolves around content creation and partnership referrals, notably with Re:amaze, a customer service software provider. The target audience includes eCommerce professionals seeking insights and best practices. The site leverages Medium's platform for hosting and distribution, which provides scalability and a built-in audience. The partnership ecosystem is evident through multiple referral links and shared branding. Growth indicators include consistent content updates and social media engagement. The business maintains a clear niche focus, which supports its competitive advantage in the crowded eCommerce content space.

Security posture

The website demonstrates a mature security posture by enforcing HTTPS, implementing frame busting scripts to prevent clickjacking, and integrating Google reCAPTCHA to mitigate automated abuse. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a dedicated security policy or incident response contact limits transparency and preparedness communication. The site benefits from Medium's underlying security infrastructure, which likely includes robust security headers and monitoring. Compliance with privacy regulations is supported through Medium's privacy and cookie policies. To enhance security maturity, the publication should consider publishing explicit security and incident response policies and adopting a vulnerability disclosure framework.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and user guidance.
  2. Add incident response contact information to facilitate reporting of security issues.
  3. Implement a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Enhance HTTP security headers by adding Content-Security-Policy and other modern headers.
  5. Regularly audit and update third-party scripts and dependencies to mitigate risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Better than sure.
Description
Publication for customer service and customer success professionals in the eCommerce industry.
Key services
Content articles on customer service, customer success, marketing, and eCommerce growth
Content quality
good
Branding
consistent

Technology

Stack
Medium platform, Google Analytics, Braintree payment integration, Algolia search, React (implied by Medium's frontend bundles), CSS glyph fonts
Frameworks
Medium's proprietary framework
Platforms
Medium.com
Performance
fast
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Frame busting to prevent clickjacking
  • Use of Google reCAPTCHA (key present)
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
Algolia search, Braintree payments
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a Medium-hosted publication focused on eCommerce customer service and marketing
  2. Content is well structured with multiple articles and clear navigation
  3. Social media presence is active and linked
  4. No forms collecting personal data directly on the site except sign-in/sign-up via Medium
  5. Privacy and cookie policies are hosted on Medium's domain
  6. No explicit security or incident response policies found
  7. Use of modern web technologies and analytics tools
  8. No suspicious or malicious content detected
Technical notes

Notes

The website is built on the Medium platform, utilizing its proprietary frameworks and infrastructure. It employs modern web technologies including React-based frontend bundles, Algolia for search functionality, and Braintree for payment processing. Google Analytics is used for traffic and user behavior analysis. The site is optimized for mobile devices and demonstrates fast loading times. The use of structured data (JSON-LD) and Open Graph tags supports SEO and social media integration. No technical debt or deprecated technologies were observed. Opportunities for modernization include enhancing accessibility features and expanding performance monitoring. Technical risks are minimal due to reliance on Medium's managed platform but include dependency on third-party services and potential privacy concerns related to tracking.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium25 findingsView report
  2. 73/100Medium25 findingsView report
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