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Security report for batch.com

Batch · Technology · France

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Batch is a well-established Customer Engagement Platform (CEP) focused on enabling marketers and CRM teams to efficiently create, test, and automate omnichannel marketing campaigns across Email, SMS, Push, and In-App messaging. The company serves a broad range of industries including retail, media, finance, transportation, and luxury sectors, with a strong client base of over 400 companies. Their platform emphasizes scalability, real-time data integration, and marketing automation, positioning them as a competitive player in the SaaS marketing technology space. Technically, the website is built on modern frameworks such as Next.js and integrates various marketing and analytics tools including Google Tag Manager, Intercom, and Apollo.io. The site is hosted on AWS infrastructure, uses HTTPS with strong domain security flags, and implements a comprehensive cookie consent mechanism, reflecting a mature digital presence with good performance and mobile optimization. From a security standpoint, Batch demonstrates good practices including HTTPS enforcement, cookie consent, and domain transfer protections. However, there is no publicly available security policy or incident response information, and DNSSEC is not enabled, which could be improved. No vulnerabilities or exposed sensitive data were detected. Overall, Batch presents a professional, trustworthy, and privacy-conscious online presence with strong business credibility and technical maturity. Strategic improvements in security transparency and DNS security would further enhance their posture.

Scanned

This is an earlier scan of batch.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching batch.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
80
DNS health
85
Network security
100
GDPR outside view
65
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Batch operates in the competitive customer engagement and marketing automation market, targeting CRM teams and marketers in consumer-facing industries. Their SaaS model focuses on omnichannel communication, offering integrations with leading CDPs and analytics platforms. The company leverages partnerships and a content factory to support marketing efforts and client education. Their long domain history and client testimonials indicate stable growth and market acceptance. The presence of SDKs and APIs suggests a developer-friendly approach, facilitating integration and expansion. Batch's strategic focus on data privacy and real-time user data synchronization aligns with current market demands for personalized and compliant marketing solutions.

Security posture

Batch exhibits a mature security posture with HTTPS enforced, domain status protections, and a cookie consent mechanism compliant with GDPR. The absence of DNSSEC is a minor gap. No security policy or incident response contacts are publicly disclosed, which limits transparency. No vulnerabilities or exposed sensitive data were found in the website content. The use of reputable third-party services for analytics and customer support is noted. Overall, the security maturity is good but could be enhanced by publishing security policies and enabling DNSSEC.

Recommendations

  1. Enable DNSSEC to improve DNS security and prevent spoofing.
  2. Publish a dedicated security policy and incident response page to increase transparency.
  3. Implement and publicize a vulnerability disclosure program or security.txt file.
  4. Regularly audit third-party scripts and dependencies for vulnerabilities.
  5. Enhance user trust by providing clear data retention and privacy practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Batch
Description
Batch is a Customer Engagement Platform (CEP) that enables marketers to create, test, and automate CRM strategies across multiple channels including Email, SMS, Push, and Marketing Automation to engage users and grow revenue.
Key services
Email Marketing, SMS Marketing, Mobile Push Notifications, Web Push Notifications, In-App Messaging, Marketing Automation, Real-time Data Platform, 3rd-Party Integrations
Content quality
excellent
Branding
consistent

Technology

Stack
React (Next.js), Google Tag Manager, Intercom, Apollo.io tracker, Osano CMP, Google Fonts
Frameworks
Next.js
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in/out
  • No exposed sensitive data in HTML
  • Use of security-focused domain status flags

Analytics and tracking

Services
Google Analytics (via GTM), Apollo.io
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Google Ads
Tracking pixels
Apollo.io tracker, Intercom
Marketing tools
Intercom, Apollo.io
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong focus on privacy compliance with cookie consent and privacy policy.
  3. Multiple contact methods available including email, phone, and forms.
  4. Use of modern web technologies and integrations for marketing and analytics.
  5. No security policy or incident response information publicly available.
  6. WHOIS data supports legitimacy and long-term presence of the domain.
Technical notes

Notes

The website uses a modern React-based framework (Next.js) with server-side rendering for performance and SEO benefits. Integration with Google Tag Manager, Intercom, and Apollo.io indicates a sophisticated marketing and analytics setup. Hosting on AWS provides scalability and reliability. The site is mobile-optimized and accessible with good SEO metadata including Open Graph tags. The use of DatoCMS for content management supports efficient content updates. No technical debt or deprecated technologies were detected. Performance is fast with proper resource preloading and caching strategies. Opportunities exist to further improve DNS security and publish security-related metadata.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100Medium30 findingsView report
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