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Security report for askly.me

Askly OÜ · E-commerce · Estonia

Medium risk. 5 critical or high findings in Security headers, SSL/TLS and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

Askly OÜ operates a professional SaaS platform offering a unique blend of live chat and AI chatbot solutions tailored for e-commerce and other sectors. Their service emphasizes multilingual, human-like AI chatbots combined with human support to enhance customer communication and conversion rates. The website demonstrates a strong market position with clear branding, client testimonials, and integration with popular e-commerce platforms. Technically, the site uses modern analytics and marketing tools such as Google Analytics, Facebook Pixel, Hotjar, and FullStory, indicating a mature digital infrastructure. The site is mobile-optimized and well-structured, providing an excellent user experience. Security-wise, HTTPS is enforced, and cookie consent mechanisms are in place, but explicit security headers and incident response policies are not visible, suggesting room for improvement. The WHOIS data is privacy protected, which is common for SaaS companies, and does not raise immediate concerns. Overall, the website is trustworthy, professional, and compliant with privacy regulations.

Scanned

This is an earlier scan of askly.me. View the latest report

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  3. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching askly.me

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
70
DNS health
70
Network security
20
GDPR outside view
83
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Askly targets e-commerce businesses and website owners seeking advanced customer support tools. Their competitive advantage lies in the seamless integration of AI and human chat support, multilingual capabilities, and a mobile app for managing communications across platforms. Revenue likely derives from subscription plans with a free trial period. The company showcases a diverse client base across sectors, reinforcing market credibility. Partnerships with calendly.com for demos and integrations with major e-commerce platforms enhance their ecosystem. The business model is SaaS, focusing on customer support automation and enhancement. Growth indicators include extensive client logos, testimonials, and active marketing and analytics deployments.

Security posture

The website demonstrates a good security posture with enforced HTTPS and cookie consent mechanisms. However, the absence of visible security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options is a gap. No incident response or security policy pages are found, which could impact transparency and readiness. No vulnerabilities or exposed sensitive data were detected in the HTML content. The use of multiple tracking and analytics tools suggests extensive user data collection, which is managed with privacy policies and consent banners, aligning with GDPR compliance. Overall, security maturity is moderate to good but could be enhanced with explicit security policies and headers.

Recommendations

  1. Implement and publish a detailed security policy and incident response contact information on the website.
  2. Add security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to improve protection against common web attacks.
  3. Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  4. Enhance transparency by providing direct phone contact numbers for support or sales to complement email contacts.
  5. Regularly review and audit third-party scripts and tracking tools to minimize privacy risks and ensure compliance.

Contact details published on the site

Addresses
Legal name
Askly OÜ
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Askly OÜ
Description
Askly is the first perfectly balanced live chat and AI chatbot combination. Built to deliver multilingual and exceptionally personal support at any website with ease. Customers Win. You Win. We Win.
Key services
Live chat, AI chatbot customer service, Multilingual support, Mobile app for chat management, Team collaboration tools, Business insights and analytics
Content quality
excellent
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Facebook Pixel, Hotjar, FullStory, LinkedIn Insight Tag, CookieConsent, Calendly integration, Async JavaScript loading
Frameworks
Bootstrap (navbar classes), SVGInject
Platforms
Web
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Cookie consent banner implemented

Analytics and tracking

Services
Google Analytics, FullStory, Hotjar, LinkedIn Insight, Facebook Pixel
Tracking level
extensive
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel, LinkedIn Insight, Hotjar, FullStory
Marketing tools
Calendly, Leadsy
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking mechanisms
  2. Strong focus on AI-powered multilingual live chat for e-commerce
  3. Comprehensive privacy and cookie policies with consent mechanism
  4. No direct phone numbers found, only email contacts
  5. Multiple trusted client logos and testimonials present
  6. Use of modern analytics and marketing tools
  7. No visible security policy or incident response information
  8. WHOIS data is privacy protected or unavailable, typical for SaaS
Technical notes

Notes

The website uses a modern tech stack with asynchronous loading of analytics and marketing scripts, improving performance. It leverages Bootstrap for responsive design and SVGInject for scalable vector graphics. The site is mobile-optimized and accessible, with good SEO practices including meta tags and structured data (JSON-LD). Hosting provider details are not explicit, but the site uses multiple third-party services for analytics and marketing. Performance is moderate, with room for optimization by reducing third-party script load. No CMS is explicitly detected, suggesting a custom or static site build. Technical risks include reliance on multiple external scripts which could impact privacy and performance if not managed properly.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 49/100 −6High36 findingsView report
  2. 55/100Medium34 findingsView report
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