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Security report for zoo.hr

Ustanova Zoološki vrt Grada Zagreba · Government · Croatia

Medium risk. 7 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

Ustanova Zoološki vrt Grada Zagreba operates the Zagreb Zoo, a well-established public institution dedicated to animal care, conservation, and education. The website provides comprehensive information about the zoo's exhibits, educational programs, conservation projects, and visitor services. It targets a broad audience including families, schools, and tourists, positioning itself as a key cultural and educational entity in Croatia. The presence of ISO 9001 and ISO 14001 certifications underscores its commitment to quality and environmental management. Technically, the website is built on WordPress using the Divi theme, leveraging modern web technologies such as jQuery and Google Fonts. The site is mobile-optimized with good navigation and SEO practices, though some accessibility features could be enhanced. Performance is moderate, with no critical technical issues detected. From a security perspective, the site enforces HTTPS and avoids exposing sensitive data. However, it lacks some security headers and a cookie consent mechanism, which are recommended for compliance with EU regulations. The absence of a public vulnerability disclosure or incident response policy suggests room for improvement in security transparency. Overall, the website is professional, trustworthy, and aligned with the institution's public service mission. The lack of WHOIS data due to GDPR privacy is typical and justified. Strategic recommendations include implementing cookie consent, enhancing security headers, and publishing clear security policies to strengthen compliance and trust.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Facebook, Google APIs

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching zoo.hr

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
70
Email security
75
DNS health
80
Network security
20
GDPR outside view
10
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The Zagreb Zoo operates as a government-affiliated non-profit entity with a strong local and regional presence. Its business model focuses on public education, conservation, and cultural enrichment, supported by public funding and sponsorships. The website reflects a mature digital presence with active social media engagement on Facebook and Instagram. The institution leverages certifications and memberships (e.g., EAZA) to reinforce credibility. Growth indicators include ongoing EU projects and educational initiatives. The zoo's partnership ecosystem appears limited to conservation and educational collaborations, with no commercial subsidiaries or related domains detected.

Security posture

The website demonstrates a moderate to good security posture with HTTPS enforced and no visible exposure of sensitive information. The absence of key security headers such as Content-Security-Policy and Strict-Transport-Security is a notable gap. No vulnerable libraries or insecure forms were detected. Compliance with GDPR is indicated through privacy policy presence and data protection statements, but cookie consent mechanisms are missing. Incident response and vulnerability disclosure information are not publicly available, which could hinder rapid response to security events. Overall, the security culture appears cautious but could benefit from enhanced transparency and technical controls.

Recommendations

  1. Implement a cookie consent banner to comply with EU cookie laws and enhance user privacy transparency.
  2. Add essential security headers including Content-Security-Policy, X-Content-Type-Options, and Strict-Transport-Security to improve defense-in-depth.
  3. Publish a clear incident response policy and provide dedicated security contact channels such as security@ or abuse@ email addresses.
  4. Consider creating a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  5. Enhance website accessibility features to meet WCAG standards and improve inclusivity.

Contact details published on the site

Addresses
Legal name
Ustanova Zoološki vrt Grada Zagreba
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Ustanova Zoološki vrt Grada Zagreba
Description
Zoological Garden of Zagreb providing animal exhibits, educational programs, conservation projects, and visitor services.
Key services
Animal exhibitions, Educational programs, Conservation and research projects, Visitor amenities including restaurant and souvenir shop
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Divi Theme, jQuery, Google Fonts, Popup Maker plugin, WP Google Maps plugin
Frameworks
WordPress CMS
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Tracking level
minimal
Privacy practices
basic

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professionally maintained public institution site for Zagreb Zoo.
  2. Content is rich with educational, conservation, and visitor information.
  3. No signs of malicious or suspicious activity.
  4. WHOIS data is unavailable due to GDPR and privacy protection.
  5. No cookie consent mechanism detected, which may be a compliance gap.
  6. Social media presence on Facebook and Instagram is active.
  7. ISO certifications indicate quality and environmental management standards.
Technical notes

Notes

The website is powered by WordPress CMS with the Divi theme, a popular and flexible framework for content management. It uses jQuery and Google Fonts for frontend enhancements and styling. The site includes plugins such as Popup Maker and WP Google Maps, indicating interactive and map-based features. Performance is moderate with no critical errors or broken elements observed. The site is mobile responsive and SEO optimized with proper meta tags. However, the hosting provider is not identified from the data. Technical debt appears low, but security header implementation and cookie consent are areas for modernization.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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