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Security report for zoll.de

Deutsche Zollverwaltung · Government · Germany

Medium risk. 4 critical or high findings in GDPR outside view and SSL/TLS.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

The website www.zoll.de is the official online portal of the German Customs Administration (Deutsche Zollverwaltung). It provides comprehensive information and services related to customs, taxes, travel regulations, vehicle tax, and career opportunities within the customs authority. The site targets private individuals, businesses, and prospective employees, positioning itself as a trusted government resource. The business model is a government service platform offering authoritative information and digital services to facilitate compliance and public awareness. Technically, the website is built using the Government Site Builder CMS, hosted by ITZBund, the federal IT service provider. It employs modern web standards including HTML5, CSS3, and JavaScript, with Matomo analytics hosted internally to ensure privacy compliance. The site is mobile-optimized, accessible, and SEO-friendly, reflecting a mature digital infrastructure. From a security perspective, the site enforces HTTPS, uses a cookie consent mechanism, and avoids exposing sensitive data. However, explicit security headers like CSP or X-Frame-Options are not evident in the provided data, and no public security or incident response policies are published. The WHOIS data aligns with the official government entity, confirming legitimacy and trustworthiness. Overall, the website demonstrates a strong security posture and high privacy compliance, with excellent content quality and business credibility. Minor improvements could include publishing explicit security policies and enhancing security headers. The risk level is low, making it a reliable and authoritative source for customs-related information in Germany.

Scanned

This is an earlier scan of zoll.de. View the latest report

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching zoll.de

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
69
Security headers
70
Email security
70
DNS health
70
Network security
100
GDPR outside view
28
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The German Customs Administration operates www.zoll.de as a critical government portal serving multiple user segments including private citizens, businesses engaged in import/export, and career seekers. Its market position is that of an authoritative government entity with no direct commercial competition. The business model focuses on regulatory compliance facilitation and public service delivery. Revenue streams are government-funded, with no commercial transactions on the site. The partnership ecosystem includes ITZBund for hosting and analytics, and Deutsche Telekom for DNS services. Growth indicators include comprehensive content updates and digital service expansion. Strategic observations highlight the importance of maintaining trust, privacy, and security to uphold public confidence.

Security posture

The website exhibits a mature security posture with enforced HTTPS, internal hosting by a federal IT provider, and privacy-respecting analytics via Matomo. The presence of a cookie consent banner with opt-in/out mechanisms aligns with GDPR requirements. No exposed sensitive data or vulnerable libraries were detected in the HTML snippet. However, the absence of explicit security headers and published incident response contacts or vulnerability disclosure policies indicates room for improvement. Compliance with GDPR is evident, but NIS2 or ISO 27001 frameworks are not explicitly referenced. Overall, the site is secure for its purpose but could enhance transparency and defense-in-depth measures.

Recommendations

  1. Publish explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen browser security.
  2. Provide a publicly accessible security policy and incident response contact information to improve transparency and trust.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  4. Enhance contact information availability, including official emails and phone numbers, to facilitate user support and compliance inquiries.
  5. Regularly audit and update third-party libraries and scripts to mitigate potential vulnerabilities and maintain compliance.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Deutsche Zollverwaltung
Description
Internetseite der deutschen Zollverwaltung mit Informationen unter anderem zu den Themen Reisen, Internetbestellungen, Kraftfahrzeugsteuer, ATLAS, EORI-Nummer, Mindestlohn oder Zollausbildung
Key services
Information on customs and taxes, Online services for customs declarations, Career information and recruitment, Guidance on travel and import/export regulations
Content quality
excellent
Branding
consistent

Technology

Stack
HTML5, CSS3, JavaScript, Matomo Analytics
Frameworks
Government Site Builder
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Secure login portal on separate domain
  • Cookie consent banner with opt-in/out
  • No exposed sensitive data in HTML
  • Use of Matomo hosted internally for privacy

Analytics and tracking

Services
Matomo
Tracking level
minimal
Privacy practices
excellent

Advertising

Tracking pixels
Matomo
Transparency
excellent

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Official German government customs website
  2. Comprehensive and well-structured content targeting citizens and businesses
  3. Strong privacy and cookie consent mechanisms
  4. No signs of malicious or suspicious activity
  5. Use of internal federal IT service provider for hosting and analytics
  6. No visible contact emails or phone numbers in the provided snippet
  7. No explicit security or incident response policies published
  8. No vulnerability disclosure or security.txt found
Technical notes

Notes

The website is built on the Government Site Builder CMS, a specialized platform for federal government sites in Germany. It uses standard web technologies (HTML5, CSS3, JavaScript) and integrates Matomo analytics hosted internally by ITZBund, ensuring data privacy. The site is hosted on infrastructure managed by ITZBund with DNS services from Deutsche Telekom, indicating a robust and secure hosting environment. Performance is moderate, with good mobile optimization and accessibility features. The site structure is complex with deep navigation hierarchies, supporting diverse user needs. Opportunities exist to modernize security headers and improve metadata for enhanced SEO and security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 70/100Medium30 findingsView report
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