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Security report for zoho.in

Zoho Corporation · Technology · India

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Zoho Corporation is a well-established technology company providing a comprehensive suite of cloud-based business software applications serving over 100 million users globally. Their offerings span CRM, finance, marketing, HR, project management, and IT security, positioning them as a leader in the SaaS market. The company emphasizes privacy and security, operating their own data centers and maintaining strong compliance with GDPR and other regulations. The website reflects a mature digital presence with excellent design, mobile optimization, and user experience. Security posture is strong with HTTPS, security headers, and privacy-first data handling. The absence of WHOIS data is likely due to privacy protection and does not detract from the company's legitimacy. Overall, Zoho demonstrates a robust business model, technical maturity, and a trustworthy security stance.

Scanned

This is an earlier scan of zoho.in. View the latest report

NIS2 and GDPR posture

GDPR outside view
85/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching zoho.in

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
30
Email security
73
DNS health
90
Network security
100
GDPR outside view
85
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Zoho holds a strong market position as a global SaaS provider with a diverse product portfolio targeting businesses of all sizes. Their revenue model is subscription-based, focusing on software licensing fees rather than advertising. The company has a broad partnership ecosystem including ManageEngine and Site24x7, enhancing their enterprise IT management capabilities. Growth indicators include a large user base, extensive product launches, and global data center presence. Their customer-first philosophy and long-term commitment underpin their brand trust and market resilience.

Security posture

Zoho exhibits a high level of security maturity with enforced HTTPS, comprehensive security headers, and a privacy-centric approach to data collection and cookie management. The website avoids third-party trackers, relying on in-house analytics and live chat tools. Incident response and abuse policies are present, though vulnerability disclosure policies and security.txt files are not found, representing an area for improvement. The company’s operational security is supported by their own data centers and investments in R&D. No evident vulnerabilities or exposed sensitive data were detected in the website content.

Recommendations

  1. Publish a formal vulnerability disclosure policy and security.txt file to enhance transparency and security collaboration.
  2. Increase visibility and accessibility of incident response and security contact channels for faster communication.
  3. Regularly update and publicly share security certifications and compliance attestations to boost trust.
  4. Continue investment in privacy and data protection practices, ensuring ongoing GDPR and global compliance.
  5. Enhance user education on security and privacy features through dedicated resources on the website.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zoho Corporation
Description
Zoho Corporation offers a unique and powerful software suite for businesses of all sizes with 55+ applications catering to 100 million+ users worldwide. They provide end-to-end business solutions including CRM, finance, marketing, HR, project management, and more.
Key services
CRM, Email, Accounting, Project Management, Marketing Automation, HR Management, Customer Support, Developer Platforms, Security and IT Management
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Zoho proprietary scripts, Pagesense (Zoho's own analytics), SalesIQ (Zoho live chat), Web fonts (WOFF2), HTML5, CSS3
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in/out
  • No third-party tracking scripts except Zoho's own
  • Live chat widget with privacy considerations
  • Privacy-first data handling

Analytics and tracking

Services
Zoho PageSense
Tracking level
minimal
Privacy practices
good

Advertising

Tracking pixels
Pagesense
Marketing tools
Zoho SalesIQ, Zoho PageSense
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Comprehensive SaaS business software suite with global reach.
  2. Strong privacy and security focus with clear policies and consent mechanisms.
  3. Modern, fast, and mobile-optimized website with excellent UX.
  4. No signs of malicious or suspicious content.
  5. WHOIS data unavailable but business legitimacy is high based on other factors.
Technical notes

Notes

The website is built on a modern tech stack with extensive use of JavaScript and proprietary Zoho scripts. It leverages Zoho’s own analytics and live chat platforms, minimizing reliance on third-party services. Hosting is managed via Zoho’s global data centers, ensuring performance and availability. The site is well-optimized for mobile devices and accessibility, with fast loading times and proper SEO metadata. There is no detected CMS, indicating a custom or proprietary platform. Technical risks are minimal, but continuous monitoring and modernization are recommended to maintain competitive edge and security.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 77/100Low26 findingsView report
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