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Security report for zoho.eu

Zoho Corporation · Technology · N/a

Medium risk. 7 critical or high findings in GDPR outside view and Security headers.

Security score

56/100

Risk levelMedium

0–100, higher is better. How it is calculated

Zoho Corporation operates a comprehensive cloud software suite targeting businesses of all sizes globally, with over 100 million users and more than 55 applications including CRM, email, accounting, HR, and helpdesk solutions. The website presents a professional and well-branded digital presence with strong content quality and user experience. However, the technical infrastructure shows critical security weaknesses, notably the absence of a valid SSL certificate and disabled TLS protocols, which severely impact the security posture. Privacy compliance is supported by a clear privacy commitment and a strict DMARC email policy, but lacks cookie consent mechanisms and explicit terms of service. Overall, the site is credible and trustworthy but requires urgent security improvements to protect user data and maintain trust.

Scanned

This is an earlier scan of zoho.eu. View the latest report

NIS2 and GDPR posture

GDPR outside view
0/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching zoho.eu

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
50
Security headers
30
Email security
70
DNS health
85
Network security
100
GDPR outside view
0
Average
56

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Zoho is positioned as a leading SaaS provider with a broad product portfolio serving diverse business needs. Its revenue model is based on software license fees rather than advertising, emphasizing privacy and customer trust. The company leverages a global infrastructure with localized presence and strong customer testimonials. The absence of explicit contact details on the main page suggests a focus on self-service and digital engagement. The partnership ecosystem includes its parent company Zoho Corporation, reinforcing corporate structure and brand consistency.

Security posture

The website's security posture is weak due to the lack of a valid SSL certificate and disabled TLS protocols, exposing users to potential interception and data integrity risks. While security headers like HSTS are present, they are ineffective without proper SSL configuration. The strict DMARC policy is a positive indicator of email security maturity. No incident response or vulnerability disclosure policies are publicly available, indicating gaps in transparency and readiness. The site uses secure cookie flags and SameSite attributes, but overall security best practices are not fully implemented.

Recommendations

  1. Obtain and deploy a valid SSL/TLS certificate immediately to enable HTTPS and protect user data.
  2. Enable modern TLS protocols (TLS 1.2 or 1.3) and configure strong cipher suites to secure communications.
  3. Implement a visible cookie policy and consent mechanism to comply with privacy regulations.
  4. Publish explicit security policies and incident response contact information to enhance transparency.
  5. Add clear contact information including support emails and phone numbers to improve user trust and accessibility.
Technical notes

Notes

The website uses a modern front-end with JavaScript, web fonts, and video embeds from Vimeo. It relies on multiple CDNs for static content delivery and uses a tag manager for analytics and marketing. Performance metrics are not available, but the page size and resource count are zero in provided data, indicating incomplete measurement or caching. Mobile optimization appears good based on viewport meta tags and responsive design elements. Accessibility is basic with no explicit ARIA roles or landmarks detected. SEO is supported by comprehensive meta tags, Open Graph, Twitter cards, and structured JSON-LD data describing the organization and website. The hosting IP and DNS records indicate Zoho's own infrastructure. However, the lack of SSL and TLS support is a critical technical risk.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 78/100 +3Low25 findingsView report
  2. 75/100Medium27 findingsView report
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