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Security report for zipchat.ai

Zipchat Inc · E-commerce · N/a

Low risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Zipchat Inc operates the website zipchat.ai, offering an advanced AI chatbot platform tailored for e-commerce businesses. Their solution integrates sales, support, WhatsApp marketing, and data analytics into a single autonomous AI agent designed to enhance customer engagement and increase sales conversion rates. The company targets online retailers using platforms such as Shopify, WooCommerce, and Magento, positioning itself as a top-rated AI chatbot provider with strong client testimonials and measurable performance metrics. The business model is subscription-based SaaS, founded recently in 2023, focusing on small to medium-sized e-commerce enterprises. Technically, the website is built on Webflow CMS and leverages modern JavaScript libraries such as GSAP for animations and multiple analytics and tracking tools including Crazy Egg, Microsoft Clarity, Amplitude, Facebook Pixel, and Google Tag Manager. The site is mobile-optimized, SEO-friendly, and implements a cookie consent mechanism via Cookiefirst, indicating a moderate level of digital maturity and compliance awareness. From a security perspective, the site enforces HTTPS and avoids exposing sensitive data in the HTML content. However, explicit security headers and formal security policies are not present, and no incident response or vulnerability disclosure mechanisms are found. The WHOIS data is privacy-protected, which is typical for SaaS businesses, but limits direct verification of registrant details. Overall, the security posture is good but could be improved with additional headers and transparency. The overall risk assessment is low, with the website demonstrating professionalism, trustworthiness, and compliance with basic privacy standards. Strategic recommendations include enhancing security headers, publishing security and incident response policies, and implementing vulnerability disclosure to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching zipchat.ai

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
55
Email security
75
DNS health
85
Network security
100
GDPR outside view
68
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention zipchat.ai, from OffSeq Breach.

Total records
10
Employees
0
Customers
10
Third parties
0
Weak passwords
10%

1 subdomain affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for zipchat.ai.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Zipchat Inc is positioned as a specialized AI SaaS provider in the e-commerce sector, focusing on AI-driven customer engagement and sales automation. Their competitive advantage lies in combining multiple AI agents into one platform, supporting over 95 languages, and seamless integration with major e-commerce platforms. The company leverages client testimonials and performance data to build credibility. Revenue streams are primarily subscription-based, targeting small and growing e-commerce businesses globally. The partnership ecosystem includes integrations with Shopify, WooCommerce, and Magento, and the use of third-party analytics and marketing tools. Growth indicators include recent founding date and active client logos displayed. The company maintains a professional digital presence but lacks publicly visible certifications or security accreditations.

Security posture

The security maturity level of zipchat.ai is moderate to good. The site uses HTTPS exclusively and implements cookie consent management, reflecting awareness of privacy regulations. However, the absence of explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options reduces defense-in-depth. No security policy or incident response information is published, which limits transparency and preparedness perception. No vulnerabilities or exposed sensitive data were detected in the HTML content. The WHOIS privacy protection is justified but restricts registrant verification. Compliance with GDPR is implied but not explicitly documented. Overall, the security culture appears emerging but would benefit from formalized policies and enhanced technical controls.

Recommendations

  1. Implement and enforce security headers including CSP, HSTS, and X-Frame-Options to improve protection against common web attacks.
  2. Publish a clear security policy and incident response plan on the website to enhance transparency and customer trust.
  3. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  4. Enhance privacy compliance documentation, explicitly stating GDPR adherence and data retention policies.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy risks and ensure compliance with consent mechanisms.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zipchat Inc
Description
Zipchat.ai is the all-in-one AI Super Agent for e-commerce—built to sell, support, and scale. More than a chatbot, Zipchat is an autonomous AI that combines multiple smart agents into one: sales agent, support rep, WhatsApp marketer, and data analyst—ready to deploy instantly based on your customer’s needs. Used by top e-commerce brands on Shopify, WooCommerce, Magento and more, Zipchat drives an average 16.3% chat-to-sale conversion, with top merchants reaching over 55%. Simple to install. No code needed. Smarter with every interaction.
Key services
AI chatbot for sales conversion, Automated multilingual customer support, WhatsApp marketing automation, Data analytics and insights
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, GSAP animation library, Crazy Egg tracking, Microsoft Clarity, Amplitude Analytics, Facebook Pixel, Google Tag Manager, LinkedIn Insight Tag, Cookiefirst consent management
Frameworks
Webflow, GSAP
Platforms
Shopify (native app), WooCommerce, Magento
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Consent management implemented

Analytics and tracking

Services
Crazy Egg, Microsoft Clarity, Amplitude Analytics, Google Analytics (via GTM), Facebook Pixel, LinkedIn Insight Tag
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Crazy Egg
Tracking pixels
Facebook Pixel, Microsoft Clarity, Amplitude Analytics, LinkedIn Insight Tag
Marketing tools
Cookiefirst Consent Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. WHOIS data is unavailable publicly, indicating privacy protection.
  3. Strong focus on e-commerce AI chatbot solutions with multilingual support.
  4. Multiple analytics and tracking tools are used with consent management.
  5. No explicit security policies or incident response pages found.
  6. No forms detected in the provided HTML content.
  7. Contact information is limited to email and phone in structured data.
  8. No social media links explicitly found in the HTML content.
  9. Website uses modern web technologies and good SEO practices.
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern front-end technologies such as GSAP for animations and multiple analytics/tracking services including Crazy Egg, Microsoft Clarity, Amplitude, Facebook Pixel, and Google Tag Manager. The site is well-structured with comprehensive meta tags and JSON-LD structured data for SEO and rich snippets. Performance is moderate, with some reliance on external CDNs and scripts. Mobile optimization and accessibility are good, with responsive design and semantic HTML elements. There is no evidence of legacy or vulnerable libraries. Technical risks include potential privacy concerns from extensive tracking and lack of advanced security headers. Opportunities exist to improve security posture and formalize compliance documentation to reduce technical debt and enhance trust.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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