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Security report for zigpoll.com

Zigpoll · Technology · N/a

Medium risk. 10 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

57/100

Risk levelMedium

0–100, higher is better. How it is calculated

Zigpoll is a technology company offering a SaaS survey and feedback platform designed primarily for e-commerce, SaaS, and media businesses. The platform enables collection of zero-party data through post-purchase surveys, email capture campaigns, and interactive polls with no-code integration for Shopify, BigCommerce, and WordPress. The company positions itself as a trusted feedback partner for over 20,000 companies, supported by strong customer reviews and multiple integrations with popular marketing and e-commerce tools. Technically, the website employs a modern JavaScript stack including React, D3.js, and various analytics and tracking services such as Google Analytics, Microsoft Clarity, Facebook Pixel, and LinkedIn Insight Tag. The site is well-optimized for mobile and SEO, with excellent design and user experience. Security posture is good with HTTPS enforced and no visible vulnerabilities, though explicit security headers and cookie consent mechanisms could be improved. Privacy and terms policies are present and GDPR compliant. However, WHOIS data is missing or unavailable, raising concerns about domain registration legitimacy. Overall, the website is professional and trustworthy but would benefit from clearer domain registration transparency and enhanced privacy consent features.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

10 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching zigpoll.com

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
15
Email security
55
DNS health
80
Network security
100
GDPR outside view
35
Average
57

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Zigpoll operates in the competitive SaaS survey and feedback market, targeting online retailers and digital businesses seeking actionable customer insights. Its competitive advantage lies in no-code setup, AI-driven insights, and multi-channel survey delivery. The business model is subscription-based with tiered pricing plans ranging from free to enterprise levels. The company leverages partnerships with major e-commerce platforms like Shopify and integrates with marketing automation tools, enhancing its ecosystem reach. Customer testimonials and certifications (CCPA, GDPR, LGPD) reinforce trust. Growth indicators include a large user base and extensive integrations. Strategic observations suggest focusing on expanding privacy compliance features and clarifying domain legitimacy to strengthen market confidence.

Security posture

Zigpoll demonstrates a mature security posture with HTTPS enforced and use of reputable analytics and tracking services with consent management. The site avoids exposing sensitive data and uses modern libraries without known vulnerabilities. However, the absence of explicit security headers such as Content-Security-Policy and lack of a published security policy or incident response contact reduce transparency. No cookie consent banner was detected despite extensive tracking scripts, which may pose compliance risks under privacy regulations. The missing WHOIS data is a notable concern for domain legitimacy and trust. Overall, security maturity is good but can be enhanced by publishing clear security policies, improving consent mechanisms, and verifying domain registration details.

Recommendations

  1. Implement and publicly display a comprehensive security policy and incident response contact information.
  2. Add a visible cookie consent banner to comply with GDPR and other privacy regulations.
  3. Verify and publish domain registration details to improve trust and legitimacy perception.
  4. Ensure all recommended security headers (CSP, X-Frame-Options, X-Content-Type-Options) are configured and documented.
  5. Regularly audit third-party scripts and tracking tools to minimize privacy and security risks.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zigpoll
Description
Collect Zero-Party Data using post purchase surveys, email capture campaigns, and interactive polls & forms. No-code setup for Shopify, BigCommerce & Wordpress.
Key services
Post purchase surveys, Email capture campaigns, Interactive polls and forms, AI-driven insights, Multi-language support, Integrations with marketing and e-commerce platforms
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, jQuery, D3.js, Lodash, Algolia Search Insights, Facebook Pixel, Google Analytics (gtag.js), Microsoft Clarity, LinkedIn Insight Tag, React (implied by chunk.js files)
Frameworks
React
Platforms
Shopify, BigCommerce, WordPress
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security and analytics scripts with consent management
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics, Microsoft Clarity, Facebook Pixel, LinkedIn Insight Tag
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, Microsoft Clarity, LinkedIn Insight Tag
Marketing tools
Algolia Search Insights
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. WHOIS data is missing or domain appears unregistered, which is unusual.
  3. Strong use of modern web technologies and analytics tools.
  4. Good privacy and terms documentation present.
  5. No phone numbers or physical addresses explicitly listed on main pages.
  6. Contact primarily via email and contact form.
  7. Multiple integrations with e-commerce and marketing platforms.
  8. No visible security policy or incident response contact info.
  9. No cookie consent banner detected despite tracking scripts.
  10. High-quality design and user experience.
Technical notes

Notes

The website is built on a modern JavaScript stack with React and D3.js for interactive visualizations. It uses multiple third-party analytics and marketing tools including Google Analytics, Microsoft Clarity, Facebook Pixel, LinkedIn Insight Tag, and Algolia Search Insights. The site is mobile-optimized, fast-loading, and SEO-friendly with proper meta tags and structured data. Hosting appears to be via Cloudflare, providing performance and security benefits. The site uses custom CSS and fonts loaded from Typekit and FontAwesome. No CMS is explicitly detected, suggesting a custom or headless CMS approach. Technical risks include reliance on multiple third-party scripts which require ongoing security monitoring. Overall, the technical infrastructure is robust and well-implemented.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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