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Security report for zapier.com

Zapier · Technology · United States

Low risk. 4 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

78/100

Risk levelLow

0–100, higher is better. How it is calculated

Zapier is a leading technology company specializing in no-code automation and AI workflow orchestration, connecting over 8,000 apps and serving more than 3 million businesses globally. Founded in 2011, the company offers a SaaS platform that enables users to automate repetitive tasks and build AI-powered agents, enhancing productivity across various business teams and industries. The website reflects a mature digital presence with excellent content quality, clear navigation, and professional branding consistent with its market position. Technically, Zapier employs modern web technologies including React and Next.js, hosted on Amazon AWS infrastructure. The site demonstrates strong performance, mobile optimization, and accessibility features. Integration of tools like Google Tag Manager, Intercom, and Sentry indicates a robust analytics and monitoring setup, supporting both marketing and operational insights. From a security perspective, Zapier maintains enterprise-grade security practices, including HTTPS enforcement, comprehensive security headers, and certifications such as SOC 2 and ISO 27001. The company provides transparent security and compliance documentation, including incident response contacts and GDPR/CCPA compliance. No critical vulnerabilities or suspicious indicators were detected in the website content or domain registration data. Overall, Zapier presents a low-risk profile with a strong security posture, high business credibility, and compliance maturity. Strategic recommendations include enabling DNSSEC for enhanced DNS security, publishing a security.txt file to facilitate vulnerability disclosures, and optionally providing Data Protection Officer contact details to further strengthen privacy transparency.

Scanned

This is an earlier scan of zapier.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  4. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Unregistered MX Record

      MX record points to unregistered domain: ms74255568.msv1.invalid

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory

Need hands-on remediation? Email guard@offseq.com

Keep watching zapier.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
45
Email security
95
DNS health
75
Network security
100
GDPR outside view
80
Average
78

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Zapier occupies a leading position in the automation technology market, leveraging a broad ecosystem of app integrations and AI capabilities to serve diverse business teams such as marketing, sales, IT, HR, and customer support. Its SaaS business model focuses on subscription revenue from a large user base, emphasizing ease of use through no-code tools. The company’s partnerships with major platforms like Salesforce, HubSpot, Slack, and OpenAI enhance its competitive advantage. Growth indicators include continuous product innovation (e.g., AI agents, Canvas beta) and a strong brand trusted by millions. The company’s compliance with major security standards and privacy regulations supports enterprise adoption and market expansion.

Security posture

Zapier demonstrates a mature security posture with enterprise-grade controls and certifications. The website enforces HTTPS and includes key security headers to mitigate common web vulnerabilities. Use of monitoring tools like Sentry enhances incident detection and response capabilities. The presence of a dedicated security and compliance page with incident response contacts indicates readiness for security events. No exposed sensitive data or vulnerable libraries were identified. Compliance with GDPR and CCPA is evident, though the absence of a published security.txt file and DPO contact are minor gaps. Overall, the security culture appears strong, supporting trust among enterprise customers.

Recommendations

  1. Enable DNSSEC to improve DNS security and prevent spoofing.
  2. Publish a security.txt file to facilitate responsible vulnerability disclosures.
  3. Consider publishing Data Protection Officer contact information to enhance privacy transparency.
  4. Regularly review and update third-party libraries to avoid vulnerabilities.
  5. Enhance cookie consent mechanisms with detailed data retention disclosures.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zapier
Description
Build and scale AI workflows and agents across 8,000+ apps with Zapier—the most connected AI orchestration platform. Trusted by 3 million+ businesses.
Key services
Workflow automation (Zaps), AI agents, App integrations, Custom interfaces, Databases for workflows
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Google Tag Manager, Intercom, Sentry, Cloudinary
Frameworks
Next.js
Platforms
AWS (inferred from AWS DNS servers)
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Use of security and error monitoring tools (Sentry)
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Google Tag Manager, Sentry
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Sentry, Intercom
Marketing tools
Intercom
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking.
  2. Strong focus on AI and automation workflows.
  3. Comprehensive security and compliance information available.
  4. Use of modern web technologies and good performance optimizations.
  5. Clear navigation and professional branding.
  6. No suspicious or malicious indicators detected.
Technical notes

Notes

The website is built on a modern React and Next.js stack, hosted on AWS infrastructure, ensuring scalability and performance. Integration of analytics and customer engagement tools like Google Tag Manager and Intercom supports marketing and support functions. The site is well-optimized for mobile devices and accessibility, with valid HTML and CSS. Performance is fast with preloading of key assets and CDN usage (Cloudinary). Technical risks are minimal, with opportunities to further harden DNS security and improve vulnerability disclosure processes.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 77/100 −1Low25 findingsView report
  2. 78/100 +6Low24 findingsView report
  3. 72/100Medium23 findingsView report
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