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Security report for xmission.com

XMission · Telecommunications · United States

Medium risk. 2 critical or high findings in GDPR outside view.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

XMission is a well-established regional internet service provider based in Utah, operating since 1993. The company offers a broad range of services including high-speed fiber internet for both residential and business customers, shared and managed hosting, email collaboration, and business phone services. Their market position is strong within their regional footprint, supported by certifications such as SOC 2 and PCI DSS, and accreditations like BBB and Energy Star. The website reflects a professional and consistent brand image targeting local customers and businesses seeking reliable internet and hosting solutions. Technically, the site is built on WordPress with modern libraries such as jQuery and Bootstrap, and integrates Google Analytics and Zoho SalesIQ for analytics and customer engagement. Security posture is solid with HTTPS enforced and use of reCAPTCHA, though improvements could be made by adding security headers and explicit incident response contacts. Privacy compliance is partially addressed with a comprehensive privacy pledge but lacks a cookie consent mechanism. Overall, the website is trustworthy, well-maintained, and provides a good user experience with clear navigation and relevant content.

Scanned

NIS2 and GDPR posture

GDPR outside view
58/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
85
Security headers
60
Email security
60
DNS health
75
Network security
100
GDPR outside view
58
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

XMission operates primarily in the telecommunications and technology sectors, focusing on fiber internet and hosting services. Their business model combines ISP services with web hosting and professional IT services, catering to both residential and business markets in Utah and select neighboring states. The company leverages partnerships with regional fiber networks and internet exchange points like SLIX to enhance service quality. Revenue streams likely include subscription-based internet services, hosting fees, and value-added services such as email and phone systems. The presence of certifications and accreditations indicates a mature operational framework and commitment to quality and security. The company’s digital presence supports customer acquisition and service management, with a focus on local market penetration and community engagement.

Security posture

XMission demonstrates a mature security posture with HTTPS enforced site-wide, use of Google reCAPTCHA to protect forms, and adherence to recognized security frameworks such as SOC 2 and PCI DSS. The website does not expose sensitive information and integrates security best practices in its infrastructure. However, the absence of explicit security headers like Content-Security-Policy and lack of published incident response contact details represent areas for improvement. There is no evidence of a vulnerability disclosure policy or security.txt file, which could enhance transparency and trust. Overall, the security measures align well with industry standards for a regional ISP and hosting provider, but further enhancements would strengthen their defense and compliance stance.

Recommendations

  1. Implement HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  2. Add a cookie consent banner or mechanism to comply with GDPR and other privacy regulations.
  3. Publish explicit incident response and abuse contact information to improve transparency and customer trust.
  4. Consider establishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  5. Enhance accessibility features to meet WCAG standards and improve user experience for all visitors.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
XMission
Description
XMission is Utah's premier Internet provider since 1993, offering high-speed fiber internet, hosting, email, phone services, and professional IT services primarily targeting residential and business customers in Utah and select other states.
Key services
Fiber Internet (Business and Residential), Shared Hosting, Managed Cloud Hosting, Colocation, Email Collaboration, Business Phone Services, Internet Exchange (SLIX)
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.6.0, Bootstrap 4.3.1, Google Analytics (gtag.js), Zoho SalesIQ Chat Widget, Google reCAPTCHA v3, Particles.js, SHA1 and Fingerprint JS libraries
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA v3 for forms
  • SOC 2 and PCI DSS certifications
  • Privacy pledge publicly stated
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Zoho SalesIQ
Marketing tools
Zoho SalesIQ Chat
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is focused on fiber internet and hosting services in Utah and select states.
  3. Strong trust signals with certifications and BBB accreditation.
  4. Use of modern web technologies and security best practices.
  5. Lacks explicit cookie consent mechanism and incident response contact info.
  6. No exposed sensitive data or obvious vulnerabilities detected.
Technical notes

Notes

The website is built on WordPress CMS using Bootstrap 4.3.1 and jQuery 3.6.0, indicating a modern but stable technology stack. Integration with Google Analytics and Zoho SalesIQ provides analytics and customer engagement capabilities. The site uses Google reCAPTCHA v3 for bot protection and includes custom JavaScript for address lookup and signup flows. Performance appears moderate with asynchronous loading of scripts and responsive design for mobile devices. The presence of SHA1 and fingerprinting scripts suggests some client-side security or tracking mechanisms. Hosting details are not explicitly stated but likely managed internally or through trusted providers. Opportunities exist to modernize further by updating Bootstrap and jQuery versions and improving accessibility and SEO metadata completeness.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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