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Is bt.com a Scam? Security Check Results - BT Group plc

bt.com Security Report Summary

bt.com received a security score of 78 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers BT Group plc's website security posture. BT Group plc operates in the Telecommunications industry in United Kingdom.

BT Group plc is a leading UK telecommunications company offering a wide range of services including broadband, TV packages, mobile deals, and landline services. The website targets UK families, communities, and businesses, positioning itself as a comprehensive provider of digital connectivity and entertainment solutions. The company's market position is strong, supported by consistent branding and a professional online presence. Technically, the website leverages modern web technologies such as Next.js, Adobe Experience Manager, and integrates advanced analytics and consent management tools like Adobe Analytics, Dynatrace, and OneTrust. The site is mobile-optimized, accessible, and SEO-friendly, reflecting a mature digital infrastructure. From a security perspective, the website enforces HTTPS, employs security headers, and uses reCAPTCHA v3 to protect forms. Consent management is robust, indicating compliance with GDPR. However, explicit security policies and incident response contacts are not publicly available, representing an area for improvement. Overall, the website is trustworthy, professionally maintained, and compliant with privacy regulations. The absence of WHOIS data is unusual but does not detract from the site's legitimacy given the brand recognition and content quality.

The security scan identified 20 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React (Next.js), Adobe Launch (Adobe DTM), Google reCAPTCHA v3, Dynatrace, OneTrust Consent Management, VeriSign Registry Services.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and business-context intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is bt.com Safe? Security Analysis for BT Group plc

https://bt.com

Check if bt.com is a scam or legitimate. Free security scan and reviews.

TelecommunicationsUnited Kingdomenterprise
React (Next.js)Adobe Launch (Adobe DTM)Google reCAPTCHA v3DynatraceOneTrust Consent Management+1 more
Analyzed Completed
78
Security Score
LOW RISK

GDPR-aligned

Data handling

EU

Hosting region

EveryPay

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AI Summary

BT Group plc is a leading UK telecommunications company offering a wide range of services including broadband, TV packages, mobile deals, and landline services. The website targets UK families, communities, and businesses, positioning itself as a comprehensive provider of digital connectivity and entertainment solutions. The company's market position is strong, supported by consistent branding and a professional online presence. Technically, the website leverages modern web technologies such as Next.js, Adobe Experience Manager, and integrates advanced analytics and consent management tools like Adobe Analytics, Dynatrace, and OneTrust. The site is mobile-optimized, accessible, and SEO-friendly, reflecting a mature digital infrastructure. From a security perspective, the website enforces HTTPS, employs security headers, and uses reCAPTCHA v3 to protect forms. Consent management is robust, indicating compliance with GDPR. However, explicit security policies and incident response contacts are not publicly available, representing an area for improvement. Overall, the website is trustworthy, professionally maintained, and compliant with privacy regulations. The absence of WHOIS data is unusual but does not detract from the site's legitimacy given the brand recognition and content quality.

Detected Technologies

React (Next.js)Adobe Launch (Adobe DTM)Google reCAPTCHA v3DynatraceOneTrust Consent ManagementVeriSign Registry Services

6 urgent findings need attention

6 high

Continuous monitoring

Keep bt.com under constant watch

Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

2 findings

85/100

GDPR Compliance

No critical findings yet

100/100

NIS2 Compliance

9 findings

2/100

Email Security

2 findings

95/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

BT Group operates primarily in the telecommunications sector, serving a broad customer base across the UK. Its business model revolves around providing connectivity and entertainment services, including broadband, TV, mobile, and landline. The company benefits from strong brand recognition and partnerships with entities like EE and TNT Sports, enhancing its service offerings. Revenue streams likely include subscription services, device sales, and content partnerships. The website reflects a strategic focus on customer experience and digital engagement, with clear navigation and comprehensive service information. Growth indicators include integration of advanced analytics and consent tools, signaling investment in data-driven marketing and compliance. The partnership ecosystem is robust, linking to related domains that complement BT's core offerings.

Extracted Contact Information

Marketing Intelligence Data

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a solid security posture with HTTPS enforcement, modern security headers, and anti-bot measures via reCAPTCHA v3. Consent management through OneTrust indicates adherence to privacy laws such as GDPR. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the lack of a publicly available security policy or incident response contact information limits transparency and may hinder rapid response to security incidents. The absence of a vulnerability disclosure program or security.txt file suggests opportunities to enhance security culture and stakeholder trust. Overall, the security maturity is good but could be improved by publishing more explicit security governance documentation.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page detailing security practices and frameworks.

Observations

Comprehensive website and business-context analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

BT Group plc

Description:

From Ultra Fast Full Fibre broadband to TV & Mobile, BT helps UK families, communities & companies reach their potential. Find more BT products here.

Key Services:
BroadbandTV packagesTNT SportsMobile dealsLandline services
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
React (Next.js)Adobe Launch (Adobe DTM)Google reCAPTCHA v3DynatraceOneTrust Consent ManagementVeriSign Registry Services
Frameworks:
Next.js
Platforms:
Web
Performance:

moderate

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Use of reCAPTCHA v3
  • Consent management with OneTrust
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Adobe AnalyticsGoogle AnalyticsDynatrace
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
DynatraceAdobe Analytics
Marketing Tools:
Adobe LaunchOneTrust Consent Management
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenge.

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

85/100
Score

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

100/100
Score
No issues found

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, health, digital

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

95/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.protection.outlook.com include:www.thrs.bt.com include:smtp1.bt.com ip4:62.7.242.136/29 ip4:62.239.224.234/31 ip4:62.239.224.236/31 ip4:62.239.224.98/31 ip4:193.113.108.40/31 ip4:212.140.59.179 ip4:212.140.56.164 ip4:212.49.128.65 ip4:200.47.123.3 ip4:147.149.196.177 ip4:147.149.100.81 ip4:147.149.196.181 ip4:147.149.100.78 ~all
DNS Lookups:3/10
Policy:~all
DKIM Selectors Found
Selector:selector1(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:[email protected]
Forensic Reports:[email protected]
MTA-STS Details
Mode:testing
Max Age:1 days

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

69/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

HSTS Missing includeSubDomains

LOW

HSTS header does not include subdomains

Mixed Content Detected

MEDIUM

3 resources loaded over insecure HTTP

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
34 years(mature)
Expiry Risk
low(271 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:45.60.72.23, 45.60.65.23
Name Servers:
dydns0.bt.com
dydns1.bt.com
eddns0.bt.com
eddns1.bt.com
MX Records:
10: btgroupcloud-mail-onmicrosoft-com.mail.protection.outlook.com
SOA:Serial: 2006031483, TTL: 600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:31ms

SPF Analysis

SPF Record:
v=spf1 include:spf.protection.outlook.com include:www.thrs.bt.com include:smtp1.bt.com ip4:62.7.242.136/29 ip4:62.239.224.234/31 ip4:62.239.224.236/31 ip4:62.239.224.98/31 ip4:193.113.108.40/31 ip4:212.140.59.179 ip4:212.140.56.164 ip4:212.49.128.65 ip4:200.47.123.3 ip4:147.149.196.177 ip4:147.149.100.81 ip4:147.149.196.181 ip4:147.149.100.78 ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does bt.com compare?

See how bt.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern technology stack including React with Next.js for server-side rendering, Adobe Experience Manager as the CMS, and integrates advanced analytics and consent management tools. Performance is moderate with good mobile optimization and accessibility features. The use of multiple external scripts for analytics and consent is well managed but requires ongoing monitoring for security and privacy compliance. The site structure and metadata are well implemented, supporting SEO and user experience. Hosting details are not explicitly identified but the presence of VeriSign and Adobe services suggests enterprise-grade infrastructure. Opportunities exist to improve hosting transparency and optimize performance further.
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Optional add-ons

via BREACH

Your order

Full Report
PDF · email delivery · lifetime access
39.90
Total
Incl. 21% VAT
39.90
Already purchased? Enter unlock code
VisaMastercardApple PayGoogle Payvia EveryPay
SEQ SIA
Reg. No. 40203410806 · VAT LV40203410806

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