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Is bt.com a Scam? Security Check Results - BT Group plc

bt.com Security Report Summary

bt.com received a security score of 78 out of 100 in Guard's comprehensive security analysis, classified as "Moderate Risk". This report covers BT Group plc's website security posture. BT Group plc operates in the Telecommunications industry in United Kingdom.

BT Group plc is a leading UK telecommunications company providing broadband, TV, mobile, landline, and sports broadcasting services. The website targets UK families, communities, and businesses, offering a broad range of connectivity and entertainment products. BT maintains a strong market position with a comprehensive service portfolio and consistent branding. The digital infrastructure leverages modern web technologies including React (Next.js), Adobe Experience Manager, and advanced analytics and consent management tools, reflecting a mature and well-maintained online presence. Security posture is robust with HTTPS enforcement, security headers, and anti-bot protections, though explicit security policies and incident response details are not publicly disclosed. Overall, the website is professional, user-friendly, and compliant with privacy regulations, supporting BT's reputation as a trusted enterprise. The absence of WHOIS data is likely due to registry restrictions and does not detract from the site's legitimacy.

The security scan identified 20 findings across security headers, SSL/TLS, DNS health, email security, GDPR compliance, and NIS2 compliance analysis modules.

Technologies detected: React (Next.js), Adobe DTM, Google reCAPTCHA v3, Dynatrace, OneTrust Consent Management.

About this security scan

Guard performs automated security assessments of websites by analyzing SSL/TLS certificates, HTTP security headers, DNS configuration, email authentication protocols (SPF, DKIM, DMARC), GDPR compliance indicators, NIS2 directive compliance, network exposure, and business-context intelligence. Each report provides domain-specific findings, risk scores, and actionable recommendations.

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Is bt.com Safe? Security Analysis for BT Group plc

https://bt.com

Check if bt.com is a scam or legitimate. Free security scan and reviews.

TelecommunicationsUnited Kingdomenterprise
React (Next.js)Adobe DTMGoogle reCAPTCHA v3DynatraceOneTrust Consent Management
Analyzed Completed
78
Security Score
LOW RISK

GDPR-aligned

Data handling

EU

Hosting region

EveryPay

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AI Summary

BT Group plc is a leading UK telecommunications company providing broadband, TV, mobile, landline, and sports broadcasting services. The website targets UK families, communities, and businesses, offering a broad range of connectivity and entertainment products. BT maintains a strong market position with a comprehensive service portfolio and consistent branding. The digital infrastructure leverages modern web technologies including React (Next.js), Adobe Experience Manager, and advanced analytics and consent management tools, reflecting a mature and well-maintained online presence. Security posture is robust with HTTPS enforcement, security headers, and anti-bot protections, though explicit security policies and incident response details are not publicly disclosed. Overall, the website is professional, user-friendly, and compliant with privacy regulations, supporting BT's reputation as a trusted enterprise. The absence of WHOIS data is likely due to registry restrictions and does not detract from the site's legitimacy.

Detected Technologies

React (Next.js)Adobe DTMGoogle reCAPTCHA v3DynatraceOneTrust Consent Management

6 urgent findings need attention

6 high

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Guard tracks your live infrastructure daily: certificate expiry, DNS & mail authentication drift, uptime changes, subdomain inventory, and unexpected tracker or content shifts. A full timeline captures every diff so you can prove remediation and spot regressions instantly.

Security drift alerts

Risk score drops, new high-severity issues, and header hardening gaps

Compliance watch

GDPR / NIS2 posture changes with governance evidence snapshots

Infrastructure surface

Unexpected open services, SSL expiry, DNS & email authentication changes

Content & tracker intelligence

Marketing tech shifts, analytics drift, and AI recommendation updates

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Security Headers

2 findings

85/100

GDPR Compliance

No critical findings yet

100/100

NIS2 Compliance

9 findings

2/100

Email Security

2 findings

95/100

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

BT operates in the telecommunications sector with a business model focused on providing connectivity and media services to residential and business customers. The company leverages partnerships with EE and TNT Sports to enhance its offerings. Revenue streams include broadband subscriptions, TV packages, mobile plans, and sports content sales. The website's clear navigation and comprehensive product information support customer acquisition and retention. BT's enterprise scale and UK focus position it as a dominant player with strong brand recognition. The partnership ecosystem and use of advanced digital marketing and analytics tools indicate a strategic approach to market engagement and customer insights.

Extracted Contact Information

Marketing Intelligence Data

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, multiple security headers, and integration of Google reCAPTCHA v3 to mitigate automated abuse. Consent management via OneTrust indicates compliance with GDPR and user privacy expectations. No vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of a public security policy, incident response contacts, or vulnerability disclosure program suggests areas for improvement in transparency and security communication. Overall, BT's security measures align with industry best practices for a large telecommunications provider, supporting business continuity and customer trust.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page detailing security frameworks and practices.

Observations

Comprehensive website and business-context analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

BT Group plc

Description:

From Ultra Fast Full Fibre broadband to TV & Mobile, BT helps UK families, communities & companies reach their potential. Find more BT products here.

Key Services:
BroadbandTV packagesMobile dealsLandline servicesSports broadcasting
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
React (Next.js)Adobe DTMGoogle reCAPTCHA v3DynatraceOneTrust Consent Management
Frameworks:
Next.js
Platforms:
Web
Performance:

moderate

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Use of reCAPTCHA v3
  • Consent management via OneTrust
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Adobe AnalyticsGoogle AnalyticsDynatrace
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
DynatraceAdobe Analytics
Marketing Tools:
Adobe DTMOneTrust Consent Management
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and navigation

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🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

85/100
Score

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

100/100
Score
No issues found

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, health, digital

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📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

95/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.protection.outlook.com include:www.thrs.bt.com include:smtp1.bt.com ip4:62.7.242.136/29 ip4:62.239.224.234/31 ip4:62.239.224.236/31 ip4:62.239.224.98/31 ip4:193.113.108.40/31 ip4:212.140.59.179 ip4:212.140.56.164 ip4:212.49.128.65 ip4:200.47.123.3 ip4:147.149.196.177 ip4:147.149.100.81 ip4:147.149.196.181 ip4:147.149.100.78 ~all
DNS Lookups:3/10
Policy:~all
DKIM Selectors Found
Selector:selector1(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:[email protected]
Forensic Reports:[email protected]
MTA-STS Details
Mode:testing
Max Age:1 days

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

69/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

HSTS Missing includeSubDomains

LOW

HSTS header does not include subdomains

Mixed Content Detected

MEDIUM

3 resources loaded over insecure HTTP

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
34 years(mature)
Expiry Risk
low(318 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:45.60.65.23, 45.60.72.23
Name Servers:
dydns0.bt.com
dydns1.bt.com
eddns0.bt.com
eddns1.bt.com
MX Records:
10: btgroupcloud-mail-onmicrosoft-com.mail.protection.outlook.com
SOA:Serial: 2006031452, TTL: 600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:34ms

SPF Analysis

SPF Record:
v=spf1 include:spf.protection.outlook.com include:www.thrs.bt.com include:smtp1.bt.com ip4:62.7.242.136/29 ip4:62.239.224.234/31 ip4:62.239.224.236/31 ip4:62.239.224.98/31 ip4:193.113.108.40/31 ip4:212.140.59.179 ip4:212.140.56.164 ip4:212.49.128.65 ip4:200.47.123.3 ip4:147.149.196.177 ip4:147.149.100.81 ip4:147.149.196.181 ip4:147.149.100.78 ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

How does bt.com compare?

See how bt.com stacks up against similar websites in the same industry.

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

BT's website is built on a modern technology stack including React with Next.js framework and Adobe Experience Manager CMS, enabling server-side rendering and responsive design. The site integrates advanced analytics (Adobe Analytics, Google Analytics, Dynatrace) and consent management (OneTrust) for data-driven marketing and compliance. Performance is moderate with deferred script loading and preloading of critical CSS assets. Mobile optimization is excellent, ensuring a seamless user experience across devices. The use of security headers and HTTPS indicates a secure hosting environment. Opportunities exist to improve hosting transparency and provide more detailed technical documentation for security and privacy practices.
Professional Report

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Optional add-ons

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Full Report
PDF · email delivery · lifetime access
39.90
Total
Incl. 21% VAT
39.90
Already purchased? Enter unlock code
VisaMastercardApple PayGoogle Payvia EveryPay
SEQ SIA
Reg. No. 40203410806 · VAT LV40203410806

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