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Security report for myruby.co.uk

MyRuby · Telecommunications · United Kingdom

Medium risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

MyRuby is a UK-based company specializing in outsourced telephone receptionist and switchboard services tailored for offices and clinics. Established in 2006, it offers dedicated live receptionists who manage calls, appointments, and administrative tasks, positioning itself as a professional and reliable partner for businesses seeking to enhance customer communication without the overhead of in-house staff. The website reflects a mature business with clear service offerings, client testimonials, and a professional digital presence. Technically, the website is built on WordPress with modern libraries such as jQuery and Font Awesome, and integrates Google Tag Manager and Google Analytics for marketing and analytics purposes. The site is hosted by Fasthosts Internet Ltd, uses HTTPS with good SSL configuration, and implements a GDPR-compliant cookie consent mechanism, indicating a good level of digital maturity and compliance. From a security perspective, the site enforces HTTPS and uses cookie consent banners, but lacks explicit security headers and a published security policy or incident response contacts. No vulnerabilities or exposed sensitive data were detected in the HTML content. The domain registration is consistent with the business claims, showing a long-standing and legitimate presence. Overall, MyRuby presents a low-risk profile with strong business credibility and good privacy compliance. Strategic improvements could include enhancing security headers, publishing a security policy, and adding a vulnerability disclosure mechanism to further strengthen trust and security posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching myruby.co.uk

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
54
Security headers
55
Email security
80
DNS health
70
Network security
100
GDPR outside view
65
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

MyRuby operates in the telecommunications sector, focusing on outsourced receptionist and switchboard services for UK businesses and clinics. Its competitive advantage lies in providing dedicated live receptionists who integrate seamlessly with client operations, offering flexibility as a full replacement or overflow service. The business model is service-oriented with revenue streams from subscription or usage-based telephone answering services. The target customers are small to medium UK businesses seeking professional call handling without full-time staff. The company has a stable market presence since 2006, supported by client testimonials and a broad service portfolio. Partnerships or subsidiaries were not identified, indicating a focused operational scope. The website content and structure support clear communication of services and client engagement.

Security posture

The website demonstrates a moderate to good security maturity level. HTTPS is enforced, and cookie consent mechanisms comply with GDPR requirements. However, the absence of explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options represents a gap in defense-in-depth strategies. No incident response or security contact information is published, which could delay response to security events. No vulnerabilities or sensitive data exposures were found in the content. The use of updated libraries and plugins reduces risk of known exploits. Overall, the security posture is adequate for the business type but could be improved by adopting additional security best practices and transparency measures.

Recommendations

  1. Implement and verify security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a formal security policy and incident response contact information to improve transparency and readiness.
  3. Add a vulnerability disclosure policy or security.txt file to encourage responsible reporting of security issues.
  4. Regularly audit and update all third-party plugins and libraries to mitigate risks from outdated components.
  5. Enhance monitoring and logging to detect and respond to potential security incidents promptly.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
MyRuby
Description
MyRuby provides outsourced telephone receptionist services across the UK, offering live call answering, screening, appointment booking, and admin support tailored to offices and clinics.
Key services
Live telephone receptionist service for offices, Receptionist services for clinics and practices, Outsourced switchboard services, Telephone number options (service, geographical, non-geographical, line rental)
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress 7.0.2, jQuery 3.7.1, Google Tag Manager, Google Analytics, Font Awesome 6.0.0-beta2, Cookie Law Info plugin
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent banner with customization
  • No exposed sensitive data in HTML
  • Use of updated libraries

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website uses HTTPS with valid SSL
  2. Cookie consent mechanism is implemented and GDPR compliant
  3. Clear business contact information with email and phone
  4. No security.txt or explicit security policy found
  5. No visible vulnerabilities or exposed sensitive data
  6. Professional design and user experience
  7. Multiple client testimonials enhance trust
  8. Use of modern web technologies and analytics
  9. No adult or questionable content detected
Technical notes

Notes

The website is built on WordPress 7.0.2 with a modern tech stack including jQuery 3.7.1 and Font Awesome 6.0.0-beta2. It uses Google Tag Manager and Google Analytics for tracking and marketing analytics. Hosting is provided by Fasthosts Internet Ltd, a reputable UK hosting provider. The site is mobile optimized with responsive design and accessibility features such as skip links and ARIA labels. Performance is moderate, with some optimization possible. SEO is supported by proper meta tags, Open Graph, and JSON-LD structured data. The cookie consent plugin is well integrated, supporting GDPR compliance. Technical risks are low but could be further reduced by improving security headers and continuous performance monitoring.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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