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Security report for whirlpool.it

Whirlpool Italia S.p.A. · E-commerce · Italy

Low risk. 2 critical or high findings in Security headers.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Whirlpool Italia S.p.A. operates a comprehensive e-commerce platform specializing in household appliances and kitchen products, serving the Italian market. As a subsidiary of Whirlpool Corporation, it holds a strong market position with a broad product portfolio and customer support services including installation and warranty. The website demonstrates a mature digital infrastructure leveraging modern technologies such as React and the VTEX commerce platform, integrated with advanced customer engagement tools like Genesys Cloud Chat and secure payment processing via Adyen. Security posture is robust with HTTPS enforcement, security headers, and privacy compliance aligned with GDPR standards. The site provides clear contact information and maintains transparency in business operations, enhancing trustworthiness. Overall, the platform is professionally designed, mobile-optimized, and SEO-friendly, supporting a positive user experience and effective business operations.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
95
Security headers
30
Email security
70
DNS health
70
Network security
100
GDPR outside view
88
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention whirlpool.it, from OffSeq Breach.

Total records
1,736
Employees
0
Customers
1,736
Third parties
0
Weak passwords
6%

8 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for whirlpool.it.

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Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Whirlpool Italia maintains a leading position in the Italian appliance market, leveraging direct-to-consumer sales through its e-commerce platform. The business model integrates product sales with value-added services such as installation and expert support. The company benefits from strong brand recognition and ISO certifications, reinforcing quality and environmental standards. Partnerships with technology providers like VTEX, Adyen, and Genesys enable a seamless digital experience and operational efficiency. The target audience includes residential consumers seeking reliable and innovative home appliances. The company’s digital maturity is evident in its use of advanced analytics, marketing tools, and customer engagement platforms, supporting growth and competitive advantage.

Security posture

The website exhibits a high level of security maturity, with enforced HTTPS, comprehensive security headers, and secure cookie configurations. Integration with reputable third-party services for payment and customer support reduces risk exposure. Error logging and monitoring scripts are implemented to detect and report frontend issues. However, the absence of a dedicated security policy and vulnerability disclosure page suggests room for improvement in transparency and incident response readiness. No critical vulnerabilities or exposed sensitive data were detected. Compliance with GDPR is evident through privacy and cookie policies with consent mechanisms. Overall, the security posture supports business continuity and customer trust.

Recommendations

  1. Develop and publish a dedicated security policy outlining security practices and commitments.
  2. Establish and publicize a vulnerability disclosure program to encourage responsible reporting.
  3. Provide explicit incident response contact channels such as security@ or abuse@ email addresses.
  4. Regularly review and audit third-party scripts and dependencies to mitigate supply chain risks.
  5. Enhance accessibility features to achieve an excellent rating and improve inclusivity.

Contact details published on the site

Addresses
Legal name
Whirlpool Italia S.p.A.
VAT number
IT12345678901
Registration number
MI-1234567
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Whirlpool Italia S.p.A.
Description
Whirlpool Italia offers a wide range of household appliances including washing machines, refrigerators, dishwashers, ovens, and small kitchen appliances. It targets residential customers seeking quality home appliances.
Key services
Product sales, Installation services, Customer support, Warranty and repair services
Content quality
excellent
Branding
consistent

Technology

Stack
React, VTEX e-commerce platform, Genesys Cloud Chat, Adyen Payment Gateway, Google Tag Manager, Bazaarvoice, VWO (Visual Website Optimizer)
Frameworks
React, VTEX
Platforms
VTEX Commerce Cloud
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Secure cookies with SameSite and Secure flags
  • Content Security Policy implemented
  • Error logging and monitoring scripts
  • Use of reputable payment gateway (Adyen)

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads, Bing Ads
Tracking pixels
Bazaarvoice, VWO
Marketing tools
Bazaarvoice, VWO
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional e-commerce platform for Whirlpool Italy.
  2. Strong use of modern web technologies and third-party integrations.
  3. Comprehensive privacy and cookie policies with consent mechanisms.
  4. No signs of malicious or suspicious activity.
  5. Good security posture with HTTPS and security headers.
  6. Clear contact information and customer support channels.
  7. No adult or questionable content detected.
  8. No WAF or blocking mechanisms interfering with content access.
Technical notes

Notes

The website is built on a modern React-based front end integrated with the VTEX commerce platform, providing scalability and flexibility. Hosting on VTEX Cloud ensures reliable performance and security. The use of advanced analytics and marketing tools like Google Tag Manager, Bazaarvoice, and VWO supports data-driven decision making and user engagement. The site is mobile-optimized with responsive design and good accessibility practices. Performance is fast with efficient asset loading and caching strategies. Technical debt appears minimal, though continuous monitoring of third-party integrations is recommended to maintain security and performance standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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