Skip to main content

Security report for virtuele-gemeente-assistent.nl

Government · Netherlands

Medium risk. 5 critical or high findings in GDPR outside view and SSL/TLS.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

The Virtuele Gemeente Assistent website serves as a virtual municipal assistant platform targeting residents of Dutch municipalities such as Utrecht, Tilburg, and Dongen. It offers chatbot-based support to facilitate access to municipal information and services. The platform appears to be a niche government service tool established in 2020, focusing on digital assistance for local government interactions. The website content is basic but functional, with moderate branding consistency and a clear target audience within the Netherlands. Technically, the site uses a combination of Bootstrap and jQuery libraries, with some Vue.js and BotUI scripts commented out, indicating potential future enhancements or incomplete features. The site is mobile optimized and moderately performant but lacks advanced SEO and accessibility features. Hosting and CMS details are not explicitly identified. The site benefits from HTTPS and DNSSEC, ensuring secure domain resolution and encrypted communications. From a security perspective, the website has a good SSL configuration but lacks visible security headers and does not provide privacy or cookie policies, which are critical for GDPR compliance. Forms are present but commented out, indicating inactive user input mechanisms and potential gaps in secure data handling. No contact information or incident response details are provided, limiting transparency and user trust. Overall, the security posture is moderate but requires improvements to meet best practices and regulatory requirements. The overall risk assessment suggests a moderately trustworthy site with no critical vulnerabilities detected but notable compliance and security gaps. Strategic recommendations include implementing comprehensive privacy and cookie policies, adding security headers, activating secure forms with CSRF protection, and enhancing transparency with contact and incident response information to improve user trust and regulatory compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
15/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching virtuele-gemeente-assistent.nl

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. The full timeline opens with your unlock code.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
75
Email security
65
DNS health
75
Network security
100
GDPR outside view
15
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The website positions itself as a specialized digital assistant for municipalities in the Netherlands, leveraging chatbot technology to streamline citizen interactions with local government services. Its business model revolves around providing virtual assistance tailored to multiple cities, indicating a scalable service approach. The lack of detailed company information and contact data suggests a small-scale operation, possibly managed by or in partnership with municipal authorities. The platform's competitive advantage lies in its localized focus and integration with municipal domains. Growth potential exists through expansion to additional municipalities and enhancement of chatbot capabilities. The absence of marketing tools or analytics indicates a low emphasis on commercial growth or user behavior tracking. Partnerships appear limited to municipal subdomains, with no external commercial partners identified.

Security posture

The current security maturity level is moderate, with foundational protections such as HTTPS and DNSSEC in place. However, the absence of security headers and visible privacy policies indicates gaps in defense-in-depth and regulatory compliance. The inactive form elements suggest incomplete implementation of secure user input handling. No incident response or vulnerability disclosure mechanisms are evident, limiting preparedness for security events. Compliance with GDPR is questionable due to missing privacy and cookie policies. The security culture appears nascent, with room for improvement in transparency and proactive security measures. No critical vulnerabilities or exposed sensitive data were detected, but the site would benefit from enhanced security controls and documentation.

Recommendations

  1. Implement and publish comprehensive privacy and cookie policies to ensure GDPR compliance.
  2. Add essential security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Activate and secure user input forms with CSRF tokens and input validation.
  4. Provide clear contact information and incident response channels for security and abuse reporting.
  5. Conduct regular security audits and vulnerability assessments to identify and remediate risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Description
A virtual municipal assistant service providing chatbot-based support for various Dutch municipalities including Utrecht, Tilburg, and Dongen.
Key services
Virtual municipal assistant chatbot, Localized municipal support for multiple cities
Content quality
basic
Branding
moderate

Technology

Stack
jQuery, Popper.js, Bootstrap, Vue.js (commented out), BotUI (commented out)
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
60/100
Good practices seen
  • HTTPS enabled
  • DNSSEC enabled

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
basic
User experience
basic
Content relevance
basic
Navigation
basic
Professionalism
basic
Trustworthiness
moderate

Key observations

  1. Website is a municipal virtual assistant platform for Dutch cities.
  2. No privacy, cookie, or terms of service policies found.
  3. No contact emails, phone numbers, or physical addresses provided on the site.
  4. Site uses HTTPS and DNSSEC, indicating good baseline security.
  5. No visible security headers detected in HTML content.
  6. Forms are present but commented out, indicating incomplete or inactive user input functionality.
  7. Minimal external linking limited to subdomains of the main domain.
  8. No social media or marketing/advertising tools detected.
  9. Basic design and content quality with moderate branding consistency.
  10. No evidence of WAF or blocking mechanisms.
Technical notes

Notes

The website employs a traditional web stack with Bootstrap and jQuery for UI components and interactivity. Vue.js and BotUI libraries are referenced but commented out, indicating potential future use or incomplete integration. The site is served over HTTPS with DNSSEC enabled, enhancing security at the transport and DNS levels. Performance is moderate with basic mobile optimization. SEO and accessibility features are minimal, with no structured data or meta tags beyond viewport and charset. Hosting details are not disclosed. The site lacks a CMS or advanced platform indicators. Technical debt is suggested by commented-out scripts and inactive forms. Modernization opportunities include activating Vue.js chatbot components, improving SEO metadata, and enhancing accessibility compliance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with virtuele-gemeente-assistent.nl. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review virtuele-gemeente-assistent.nl.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.